Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,455 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good service was provided”

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Posted 1 year ago

Hi Gary! We're stoked to hear that you found we offered a good service! It's always important to us that our customers are satisfied! Thank you for the review.

Posted 1 year ago

“KieranG was very personable and professional, and provided helpful advice. Would definitely use Geeks on Wheels services again, many thanks.”

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Posted 1 year ago

Hi there! We really appreciate feedback from our customers about their experience. It's great to hear that you enjoyed Kieran's visit! We always want our techs to be the best for our customers and so hearing that he was personable and professional is music to our ears! Thank you for the review.

Posted 1 year ago

“Barnaby and Kieran (sp?) did a great job on my laptop and tablet. Kath Boswell.”

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Posted 1 year ago

Hi Kath! Thank you for sharing your experience with Barnaby and Kieran! It's awesome to hear that your laptop and tablet are now working well! If you ever need more help with your tech you know who to call!

Posted 1 year ago

“JohnR did a wonderful job. No doubt I could have unscrambled all the wire and plugs but as a 75 year old I am increasingly daunted by IT and have taken hours and made mistakes. GoW is well worth the money.”

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Posted 1 year ago

Hi there! It’s incredibly satisfying to get such great feedback. John R will be thrilled to hear you enjoyed his appointment and I'm sure he had fun sorting out all the wires because it's always satisfying to get them back in order! Thank you for the review and if you ever need future tech support feel free to give us a call!

Posted 1 year ago

“Ross explained any problems carefully. He was competent and honest with work carried out.”

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Posted 1 year ago

Hi there! Thank you. Satisfied customers mean so much to us. Ross works hard to ensure that all his work is done in an honest and competent manner. We will be sure to let him know so he gets the recognition for a job well done!

Posted 1 year ago

“Excellent service as usual. Very satisfactory outcome. Company replied over 4 days (a w/end).”

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Posted 1 year ago

Hi Gilda! Thank you for your continuous support of us! It's great to hear when our customers enjoy our service, especially repeat customers! If you ever need further support with your tech troubles you know who to call!

Posted 1 year ago

“Kieran was friendly, professional and sorted out my problem and other issues very promptly.”

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Posted 1 year ago

Hi Stephanie! Thank you for sharing your experience with Kieran! We will be sure to share your feedback with him as we think it's important to praise our staff when they get it right! Thank you for the review.

Posted 1 year ago

“I have found Greeks on Wheels very professional and very skilled in what they do. It is worth calling them out Service is "spot On" Noleen T.”

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Posted 1 year ago

Hi Noleen! Thank you for the kind words, we always aim to offer a high level of professionalism and skill in the work we conduct so we appreciate the feedback! And the recommendations to call us for our spot-on service is great to hear! Thank you again for the review.

Posted 1 year ago

“Arrived on time. Very polite. Listened patiently to a long stream of issues and tackled them one at a tune. Explained and demonstrated resolutions clearly and made sure that I repeated the processes myself to support learning. I felt that I was understood and respected.”

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Posted 1 year ago

Hi Dale! We’re thrilled to get such positive feedback. We work har to make sure all our customers get the best customer experience possible and so we aim to be on time, help with all the issues that occur and show you how to use your device more effectively! It's great to hear that you got such an awesome experience and we hope to be able to help you again with any future tech troubles!

Posted 1 year ago

“efficient, positive in recommendations”

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Posted 1 year ago

Hi Charmian! We pride ourselves on providing a great service that is able to give you good recommendations! Thank you for the review.

Posted 1 year ago

“Great service”

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Posted 1 year ago

Hi Marian! Thank you for the 5-star review.

Posted 1 year ago

“Had Maddy today and she was brilliant, fixed the problem and helped with a few other issues.....efficient and a happy go lucky, polite girl.....”

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Posted 1 year ago

Hi Linda! We’re really pleased you had such a great experience. Maddy works really hard to offer the best customer experience so thank you for your feedback. We will be sure to let her know you left this review so she gets the recognition for a job well done!

Posted 1 year ago

“Paul B is amazing. Explains well, nothing is too much trouble.”

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Posted 1 year ago

Hi Shirley! We're so happy to hear you had a great experience with Paul! He is certainly good at explaining tech to people in an easy-to-understand manner, we are lucky to have him! Thank you for the review

Posted 1 year ago

“A job well done excellent service and i have been dealing with your company now for many years now so keep up the good work many thanks for your service kind regards from Mark Aspeotis.”

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Posted 1 year ago

Hi Mark! Thank you for sharing your experience with us. We always love to hear when people return to use us again! Thank you for all the continued years of use and we hope to be able to continue to support you with all your tech troubles!

Posted 1 year ago

“Lafi was thorough and solved problem”

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Posted 1 year ago

Hi David! Good to hear you had such a positive experience with Lafi! We will be sure to share this feedback with Lafi! Thank you for the review.

Posted 1 year ago

“Kyle did a great job and solved our main problem, plus a couple of side issues!”

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Posted 1 year ago

Hi there! It’s incredibly satisfying to get such great feedback. Kyle works hard to ensure that all your problems are resolved and that you can use your tech again! Thank you for the review.

Posted 1 year ago

“Ash did a great job of fixing our problems, thanks”

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Posted 1 year ago

Hi Trev! We are so glad to hear that you enjoyed your appointment with Ashvin! We will be sure to let Ashvin know, as it's important to praise people when they deserve it! Thank you for the 5-star review!

Posted 1 year ago

“Fantastic service, Dean was highly knowledgeable as well as straightforward and thoroughly honest. Went the extra mile trying to repair our old machine and set up our new one to operate easily and automatically backup.”

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Posted 1 year ago

Hi Barry. We always love to hear feedback from our customers. Dean is definitely a skilled technician with years of experience under his belt! He makes sure that everything needed is always covered for his clients so that you can get the most out of your machine! Thank you for the review.

Posted 1 year ago

“G ON W have been been great to work with . LAFI has been polite, kind and absolutely brilliant on the job. I’m very pleased with my new (recon) system so thank you Geeks on Wheels”

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Posted 1 year ago

Hi Joy! We love to hear that you enjoyed your appointment with Lafi! He certainly is a great technician who loves to help people. We hope you enjoy your new system and get some good use out of it! Thank you for the review.

Posted 1 year ago

“Fixed the issues I had with the internet access.”

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Posted 1 year ago

Hi Kevin! We're so happy to hear you're back up and running with the internet. It's so hard to be without it in this day and age! Thank you for your review.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,455 reviews