Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,775 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,775 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Much appreciated assistance from JustinA with issues relating to new email and Microsoft program.”

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Posted 8 minutes ago

“Very satisfied with the work carried out on my WiFi upgrade and PC maintenance by Sashika today. He was very helpful and explained everything he was doing. Gave me good advice.”

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Posted 5 hours ago

“Loftus arrived was very professional in his approch and about the products available to us to suit what we were trying to achieve. We have had several people out to a good set up for internet etc but have failed, this time with Loftus BINGO all works perfectly and at a very reasonable cost. Many thanks Team and Loftus. Regards Terry Johns”

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Posted 7 hours ago

“New computer set up and existing files from old computer transferred achieved expeditiously and without any issues. Excellent work from the technician”

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Posted 1 day ago

“Great service by Angus”

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Posted 1 day ago

Hello! Thank you for your 5-star review! We're happy to hear you found our service great, with many thanks to our awesome technician Angus. We're just a call away should you need anymore tech help! Thanks again.

Posted 13 hours ago

“Fantastic service!!.Friendly, helpful, non-judgmental, good advice, good explanations of what is needed, what is done etc. AAA+ recommendation. Thanks heaps.”

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Posted 2 days ago

Hi Charles, thank you for such a kind 5-star review! Providing good advice and clear explanations is what we aim for, and your AAA+ recommendation truly means the world to us. Thanks heaps for choosing Geeks on Wheels, and we look forward to assisting you again in the future!

Posted 1 day ago

“I have used Geeks for a few years now and wouldn't go past them. Jared who comes is more like a friend and very thorough.”

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Posted 2 days ago

Hi Elizabeth, thank you for the amazing 5-star review! We're thrilled to hear that you've been enjoying our services for a few years and that Jared feels like a friend to you. Building those connections while providing thorough support is what we strive for. We appreciate your loyalty and look forward to helping you again soon!

Posted 1 day ago

“Great effort,Anthony was able to explain what was happening and what the best solution was. Problem was identified and resolved in a quick efficient manner.Thanks.”

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Posted 4 days ago

Hi Mike, thank you so much for your fantastic 5-star review! We’re thrilled to hear that Anthony was able to explain everything clearly and resolve your issue efficiently. Your satisfaction is our top priority, and we appreciate your kind words. If you need any more assistance in the future, don't hesitate to reach out!

Posted 2 days ago

“Excellent communication and service throughout purchase and installation. Weonsuk was great - friendly, knowledgeable,and very helpful. Thankyou.”

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Posted 4 days ago

Hi Adrian & Ronna, thank you for taking the time to leave such a thoughtful 5-star review of Weonsuk's recent visit. He's a real asset to the team, and we will be sure to pass on your feedback. Thank you once again, and enjoy your new tech goodies!

Posted 2 days ago

“Jared does excellent work. He answers all questions clearly and with patience.”

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Posted 4 days ago

Hi there, thank you for the 5-star review. It's lovely to hear that you found Jared patient and informative. We always aim to explain everything as we go so our customers are kept in the loop. We hope to help again in the future should you need it!

Posted 2 days ago

“Excelent service from both the team both off site and on site”

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Posted 4 days ago

Hi Mori, thank you for the 5-star rating and great feedback. We're glad to hear it was a pleasant experience throughout.

Posted 2 days ago

“Aman was fantastic. Arrived when he said he would. Really friendly, helpful, efficient and knowledgeable. I’m rapt with the security camera installation and Aman’s suggestions of best camera placement. I highly recommend the service from Geeks on Wheels and Aman’s service too. Thanks so much.”

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Posted 5 days ago

Hi there, thank you for the thoughtful 5-star review of Amandeep's recent visit. We are thrilled to hear your new security camera system is all set up and running with optimal coverage. Thank you once again and we'll make sure to pass on your kind words to Amandeep as well.

Posted 2 days ago

“Prompt and professional. Flexible in responding to our requests. Good follow up.”

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Posted 6 days ago

Hi Joanne! Thanks for the great feedback and 5-star review! We're glad you found the service prompt, professional, and flexible—it’s exactly what we aim for. Appreciate you taking the time to share!

Posted 5 days ago

“Very friendly efficient service”

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Posted 6 days ago

Hello! Thank you for your 5-star review! We're happy to hear you found our service friendly and timely! Thanks again.

Posted 5 days ago

“Very happy indeed with the service Tom gave. I was left with no concerns.”

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Posted 6 days ago

Hello! Thanks so much for the kind words and 5-star review! We're really glad to hear Tom took great care of you and that everything was sorted with no concerns. Thanks again!

Posted 5 days ago

“Rob was punctual, polite and reassuring. He accomplished the much needed tidy up of my laptop in a timely manner.”

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Posted 1 week ago

Hi Ron! Thanks so much for your kind words and 5-star review! We're really glad to hear our technician Rob made the experience smooth and reassuring for you, and that your laptop is now running the way it should. Should you need anymore tech help in the future, we're just a call away! Thanks again.

Posted 6 days ago

“Great service, explained everything clearly and very helpful.”

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Posted 1 week ago

Hello Helen and Mandy! Thank you kindly for your 5-star review! We're so pleased you found our service accommodating and overall great! We're just a call away should you need any tech help in the future! Thanks again!

Posted 6 days ago

“Awesome, friendly, knowledgeable thank you so much for your patience”

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Posted 1 week ago

Hello! Thank you for your 5-star review. We're so chuffed to hear you found our service accommodating, informative and overall awesome! Thank you so much for your kind words!

Posted 1 week ago

“Good service .would recommend geeks on wheels .Great time management”

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Posted 1 week ago

Hi Georgina, thank you for your 5-star review! We're pleased to hear you found our service good and timely! We're grateful for your recommendation. Thanks again!

Posted 1 week ago

“Fantastic service!! First time users. We know to to go next time when we need help! Thank you”

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Posted 1 week ago

Hi Pat! Thank you for your kind words and 5-star review! We're so happy to hear your first experience with us was fantastic and you feel confident in our services! We'd be more than happy to help you with any tech frustrations in the future. Thanks again!

Posted 1 week ago

Geeks on Wheels is rated 4.8 based on 6,775 reviews