GEMPORIA Reviews

Name: GEMPORIA
Rating: 1.66

1.7 Rating 261 Reviews

14 %

of reviewers recommend GEMPORIA

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Metrics

1.7

Based on 261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

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Posted 3 weeks ago

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Posted 2 months ago

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Posted 2 months ago

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GEMPORIA 1 star review on 17th January 2025

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Posted 2 months ago

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Posted 3 months ago

“Sometimes, life's lessons come at a steep price. Losing $23,000 in just one month due to an unprofessional and unhelpful website was a harsh wake-up call. It was a challenging experience that taught me the importance of due diligence. Thankfully, MONEIORECLAIM COM stepped in and helped me recover my funds. Their support was a relief in an otherwise difficult situation. This experience has highlighted the critical need for thorough research before investing in any platform. Let's empower each other with knowledge and stay vigilant to protect our hard-earned money. Have you ever encountered similar challenges? Share your story below—together, we can learn from each other's experiences!”

GEMPORIA 1 star review on 19th December 2024

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Posted 3 months ago

“Presenters talk too much don't show enough jewellery and they are so boring I want to see jewellery not hear piffle.”

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Posted 3 months ago

“Avoid. Took multiple purchases without approval, blamed myself despite admitting their system had problems - had originally said a order was cancelled when it wasnt. Customer services is norm quick but when it is a mistake on their behalf it was delayed to the point 'the items had now been dispatched there is nothing we can do'. I fail to believe any postitive reviews. I have only used due to sentimental meaning of the shop but would avoid avoid avoid!!!!! Customer service is to benefit the company not the customer.”

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Posted 4 months ago

“I am waiting on an order to be delivered it appears to be lost by royal mail. I ordered this a month ago but gemporia have not returned my payment”

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Posted 5 months ago

“Candles with barely any scent. Over exposure of Dave Troth and his jade/pearls slots. To much theatrics with 1/2 hour of showcase dedicated to the presenters bigging the products up! I have shopped with them from day 1, there are still some pieces which I would consider. However, this channel is a shadow of its former self. Repeating the same video clips over and over again, Hong Kong trade fair pearls, Tucson trade fair! The same drivel with a sprinkle of fear factor. If you don't buy it now, yu won't be able to get it anywhere! I sit watching online, prices online change before the presenters have even stated what it's going to and then gasp with shock at how low it is although it's obviously pre-arranged. Enough acting, best get back to selling without the script. And stop shouting at your viewers - we are not deaf!”

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Posted 6 months ago

“They have now closed my account due to high returns, they said I was warned in 2014 and they expect me to remember the details in the email they sent me!!! I have also kept alot of items but that was not taken into account. I am banned permanently which I find a shocking thing a company can do because you won’t keep their poor quality jewellery!!!”

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Posted 9 months ago

“I bought thousands of dollars worth of jewelry to resell and not only did EBay erase the feedback I left but they also removed me from selling. This is a terrible jewelry company I have had falling stones from jewelry to theft if I could give them a 0 I would so please beware customers.”

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Posted 10 months ago

“Jewellery is tacky & cheap Pawn shops don't even want anything from gemporia there fake The presenters are so dishonest a bunch of scammers so sad there getting away with it The viewers get totally brain washed by the presenters with there big stories non stop Steve Bennett lives in his mansion but one day it will back fire on him with what he's doing lies lies lies he should be ashamed of himself it's so sad the viewers are getting brain washed by gemporia big time & there falling for it.”

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Posted 11 months ago

“Buyers Beware This company say in the terms and conditions they price match ( false ) they do not I purchased a ring opted to pay in 3 I still have one payment to go and the ring is now £187 less yet the won’t credit or refund the difference. I can’t return it either as it’s over 30 days think someone need to look into the code of ethics within this company They use every trick in the book not to price match Not a company you can trust”

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Posted 11 months ago

“I will never be purchasing with gems again! They no longer price match and when I tried to cancel my order they lied and said it had already been posted! (I can't see with royal mail it was not) They break UK laws (return policy) and I will be reporting to the BBB. BUYER BEWARE!!! I wish I had done some research rather than relying on their past quality as recent reviews suggest they have been on a downhill chug into despair for the last few years The jewellery is worse quality and the customer care sucks”

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Posted 1 year ago

“Have found precious stones not secure and being lost and links on bracelets and necklaces so weak not able to withstand constant use, very disappointing, wouldn't dare purchase any high priced gems for fear of being lost or broken.”

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Posted 1 year ago

“Gemporia presenters are scamming there viewers with the rubbish they go on about they should be ashamed of them selfs The jewellery is so tacky & out of date & can't believe people are still buy from this company & the jewellery is worth nothing if you ever want to sell it so that's when you realise it's tacky jewellery not what the presenters tell you There so out of date with everything & I would never shop with gemporia. The buyers are brainwashed.”

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Posted 1 year ago

“I'm extremely disappointed with an opal pendent I ordered from Gemporia. Its very small and doesn't even come with the chain it was shown with. I've returned it and will wait to see if they deal with my refund in a timely manner.”

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Posted 1 year ago

“I have bought the 9ct gold butterfly pendant necklace from Gemporia. Design is nice but the necklace is super thin and flimsy and the pendant is really small. This necklace is very overpriced even after I used the 30% off discount code. On the second time of use, the necklace broke off. I emailed Gemporia about the whole event and asked for a repair for which I got no reply from them.”

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Posted 1 year ago

GEMPORIA is rated 1.7 based on 261 reviews