GEMPORIA Reviews

Name: GEMPORIA
Rating: 1.66

1.7 Rating 261 Reviews

14 %

of reviewers recommend GEMPORIA

Company Reviews

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Metrics

1.7

Based on 261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Thank you to Torrecit* for helping me get my money back after I nearly lost my investment.”

Helpful Report

Posted 3 weeks ago

“I have shopped with Gemporia for over 20 years & always pleased with the remarkable gems & prices.However in 2018 I did purchase two beautiful diamond rings & did not realize they were gold on top silver worn off underneath.- So just check.?I have last week jumped in at the deep end & just bought some more items. I like the presenters but do not like the long ongoing bable about cost comparisons ect from the main experts.”

Helpful Report

Posted 2 years ago

“I love Gemporia and the presenters particularly Ellis, Hattie, Edina and Angeline. The call centre have always been polite and helpful. I don't to buy expensive rings but ones I like and have only had 2 stones fall out, Which my easily back in. In any store there will be something wrong so thanks to Steve Bennett I have a lot of jewellery, hanbage and scarves and he is getting poorer. Well done Steve and all the team.”

Helpful Report

Posted 3 years ago

“Was happy with Gemporia untill it came to returns- they don't mind taking your money but I've had to e-mail them several times lately to get my money back in to my bank account- be warned!!!!”

Helpful Report

Posted 3 years ago

“Bought a black diamond ring , it's absolutely beautiful and arrived within 5 days . The only small disappointment is that it didn't come in a ring box as its a gift”

Helpful Report

Posted 3 years ago

“I've bought a few things, rings, earrings and recently a ponch which is lovely, soft and cozy. Very pretty. The silver rings are really chunky with heavy silver, however my serenity ring doesnt sparkle, that's the only disappointment. Delivery is good, about a week. I've never sent anything back, so cant comment on that.”

Helpful Report

Posted 4 years ago

“I think it's the place to go if you are looking for good things that make you feel good in your self.”

Helpful Report

Posted 5 years ago

GEMPORIA is rated 1.7 based on 261 reviews