Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 3.56

3.6 Rating 323 Reviews

65 %

of reviewers recommend Gen Mobile

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About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/Echosphere, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

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Anonymous

Anonymous // 01/01/2019

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“Good service, I was able to keep my old number, and way cheaper than my old sprint plan. Awesome!”

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Posted 4 years ago

“Never had any issues”

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Posted 4 years ago

“The only problem I have with Gen Mobile is that I don't get very good reception with Sprint in our area.”

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Posted 4 years ago

“Good for me”

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Posted 4 years ago

“Makes me a Happy Camper. Thanks Guys.”

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Posted 4 years ago

“Awesome service, super cheap for the price. I bought two international service for my parents and they loved it so far.”

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Posted 4 years ago

“Good price and no hasslws,consistent signal strength”

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Posted 4 years ago

“Very good value. Gen Mobile made mistakes, but these were eventually able to be fixed.”

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Posted 4 years ago

“Prices are great! Phone service is fine, although they're on Sprint so very spotty in some places. Customer service has always been adequate, although sometimes the wait to chat with someone is longer than I'd prefer. All in all, I'm satisfied with what I pay for it.”

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Posted 4 years ago

“Great connectivity!”

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Posted 4 years ago

“Could still improve the range .. since the voice is not clear through out the call. But compare to last year it's better”

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Posted 4 years ago

Hi Jeevitha, We thank you and appreciate your feedback on our service. We are very sorry to hear that you are experiencing voice clarity with our service. We have asked our customer care representatives to reach out to troubleshoot the issue. Here are some other suggestions to look into: If you have Wi-Fi calling enabled on your phone, the clarity of your voice calls would depend on your Wi-Fi signal when you are connected to Wi-Fi. If this is not the case, we can try to reset your network settings to see if this may clear up your signal issues. Please give us a call or chat with us. We look forward to assisting you. Sincerely, Jessica T.

Posted 4 years ago

“Service is great when it works. Took forever to get texting images to work and it recently stopped working once again.”

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Posted 4 years ago

Hi Joseph, We are very sorry to hear that you are having issues with receiving picture messages. We have asked our customer care representative to reach out to you to troubleshoot your phone. We hope it has been resolved. If not, please try dialing ##72786# to reset your network settings on your phone. Hopefully, this will resolve your picture messaging issue. We appreciate your feedback and thank you for bringing your issue to our attention. Sincerely, Jessica T.

Posted 4 years ago

“Fast customer service and very helpful”

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Posted 4 years ago

“Gen Mobile offers personable one-on-one customer service, and represents one of the best values in Cell Phone plans. Limited service area is the only significant draw-back to Gen Mobile. Their offerings of low-cost plans and good options make them good, their polite and helpful representatives make them great. Thank You!”

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Posted 4 years ago

“Competitively priced, good service, and easy to use app.”

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Posted 4 years ago

“Gen Mobile is awesome. Easy to use, very affordable and plenty of plan options.”

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Posted 4 years ago

“Good and cheap”

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Posted 4 years ago

“good service at a great price”

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Posted 4 years ago

“I've been a Gen Mobile customer for 4 months and I am very pleased with the phone service. I also bought the phone through Gen mobile web site. I am saving money compared with previous service I had. Keep up the good work and thank-you.”

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Posted 4 years ago

“I have been with Genmobile for 4 months, never had an issue. I did call oversea quite alot and Genmobile is a greatest choice. Highly recommened”

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Posted 4 years ago

Gen Mobile is rated 3.6 based on 323 reviews