Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 3.53

3.5 Rating 327 Reviews

64 %

of reviewers recommend Gen Mobile

Company Reviews

Product Reviews

Questions

Info

About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/Echosphere, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

Visit Website

Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

Write Your review

Tell us how Gen Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all around good service!”

Helpful Report

Posted 4 years ago

Hi Craig, glad you are satisfied with Gen Mobile's service. Thanks for your review!

Posted 2 years ago

“Excellent VFM”

Helpful Report

Posted 4 years ago

Thank you for your feedback Amiya! We are happy to hear that Gen Mobile is providing "Value For Money". LOL, are we having a "Virtual Friend Moment"? 😊

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Hi Ronnie, pleased that you are happy with our service. Thanks for your review!

Posted 2 years ago

“Great service and price”

Helpful Report

Posted 4 years ago

Hi, thanks for your review! Glad to hear you are enjoying our service and affordable prices!

Posted 2 years ago

“Very good service for a no-frills customer like me. Very affordable, I get what I pay for and ONLY what I want to pay for. If you are on a budget, this is the service you want.”

Helpful Report

Posted 4 years ago

Hi Shawn, glad to hear you found a great fit with Gen Mobile. Thanks for your review!

Posted 2 years ago

“very good service and reception . Bought three phones on this plan...”

Helpful Report

Posted 4 years ago

Hi Kenneth, glad you are happy with our service and reception! Thanks for expanding your plans and for your review!

Posted 2 years ago

“had my concerns but this is working good for me.”

Helpful Report

Posted 4 years ago

Hi Steve, glad to hear we are exceeding your expectations! Thanks for the review!

Posted 2 years ago

“Never had an issue with the service.”

Helpful Report

Posted 4 years ago

Hi Jason, Glad to hear you've never had any issues with Gen Mobile. Thanks for your review!

Posted 2 years ago

“Good customer service and response with in the time.”

Helpful Report

Posted 4 years ago

Hi Srinivasulu, Glad to hear you are pleased with our quality customer service and response time! Thanks for the review!

Posted 2 years ago

“Switched from ATT because of lousy coverage and also price.. Both price and especially coverage with the addition of T-Mobile are incredible.. I couldn't be happier that I have the service, only wish I'd found it several thousand dollars ago..”

Helpful Report

Posted 4 years ago

Hi Dennis, Glad to hear we are beating out other providers! Thanks for the review and for switching over!

Posted 2 years ago

“Gen Mobile is the BEST mobile phone service I've ever had. Not only does their phone connection work near-perfectly, but their customer service is 2nd to none. And what's even better, their fees are EXTREMELY reasonable. (:”

Helpful Report

Posted 4 years ago

“I have never regretted to transfer my number to Genmobile from T-mobile. I love the simple billing and competitive rate very much. Thanks”

Helpful Report

Posted 4 years ago

“Excellent cell coverage, best prices, and a highly competent customer service team. What else can you ask for? My main line Verizon is horrible at home, so I added GenMobile for my work from my home calls, and it provides steady signal and clear voice. I've shopped, and the prices can't be beat. Finally, for those times I had questions about setting up my phone and account questions, the customer service team has proven to be highly knowledgeable and helpful. Thanks GenMobile!!”

Helpful Report

Posted 4 years ago

“The rate is very good.”

Helpful Report

Posted 4 years ago

“I’ve been using Gen Mobile for more than one year. Very nice plan and worth every penny.”

Helpful Report

Posted 4 years ago

“Accepted very quickly, great”

Helpful Report

Posted 4 years ago

“Great customer service folks,”

Helpful Report

Posted 4 years ago

“Very good price wise. Have phone for Mom. Was interested in switching my personal phone but couldn't understand the ge mobile Rep. when I asked about gigabites or additional useage”

Helpful Report

Posted 4 years ago

Thank you for your feedback and we are happy to hear that it seems your mom is enjoying her Gen Mobile service! I'm sorry our customer care representative did not answer your question to your satisfaction. We have asked a customer care representative to give you a call to make sure all your questions are answered. Sincerely, The Gen Mobile Care Team

Posted 4 years ago

“excellent customer service, and great price!”

Helpful Report

Posted 4 years ago

“Good service.”

Helpful Report

Posted 4 years ago

Gen Mobile is rated 3.5 based on 327 reviews