Gen Mobile Reviews

Name: Gen Mobile
Address: P.O. Box 1187, Gardena, Redondo Beach
Rating: 3.53

3.5 Rating 327 Reviews

64 %

of reviewers recommend Gen Mobile

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About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/Echosphere, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible, can't access account. Apps always down. Sucks royally”

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Posted 1 year ago

“Got a fast great working smartphone ..so far well pleased with Service”

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Posted 1 year ago

“The customers service is a 6 star”

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Posted 1 year ago

“The free phone thru the program are very nice phones and they arrive on time, well even earlier than expected. That made me very happy!”

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Posted 1 year ago

“its better all the way around”

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Posted 1 year ago

“I LOVE THEM!!!!”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“FREE MOBILE SERVICE See if you qualify for Unlimited Talk, Text and 7GB Data through the Federal Affordable Connectivity Program and a free smartphone from Gen Mobile!”

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Posted 2 years ago

“VERY VERY DISSATISFIED WITH THE CUSTOMER SERVICE LOCKED MY PHONE AND FORGOT CODE THEY TOLD ME ID HAVE TO BUY A PHONE”

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Posted 2 years ago

“It was very helpful website”

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Posted 2 years ago

“Great Customer Service, I called and they were able to fix my issue within minutes. I was not able to make phone calls or text. It was resolved in minutes. Kudos to the agent that helped me with this. I sincerely do not remember his name.”

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Posted 2 years ago

Thank you for your feedback about our service. We are glad to hear that our customer care team exceeded your expectations. We thank you for choosing Gen Mobile.

Posted 2 years ago

“Gen mobile is by far the best I’m the current market they super exceed and far surpass other companies such as access wireless and ect ect! If you have the privilege of dealing with gen mobile go for it! Hands down the best out there.”

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Posted 2 years ago

Hi Henry, Thanks so much for your feedback! Our goal is to provide the best Affordable Connectivity Program customer care so our team will be thrilled to know that you were happy with your experience!

Posted 2 years ago

“Yeah gen mobile is the best company I ever dealt with thank you all so much”

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Posted 2 years ago

Hi Jason, glad to hear we're the best company you've ever dealt with! Thanks for your review!

Posted 2 years ago

“Very respectful great customer service!!”

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Posted 2 years ago

Hi, Bridgette Williams glad you are satisfied with our customer service! Thanks for your review!

Posted 2 years ago

“Great for the price.”

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Posted 3 years ago

“I screwed up selecting a wrong plan, and when I was activating the sim card the rep helped me switched it with no additional charge. Would recommend.”

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Posted 3 years ago

“Great service. No issues. Very competitive pricing. Very satisfied customer”

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Posted 4 years ago

“I bought it for my 94nyears old mom. She likes it”

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Posted 4 years ago

“Very good service and customer support”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

Gen Mobile is rated 3.5 based on 327 reviews