Generator Guru Reviews

Name: Generator Guru
Rating: 4.31

4.3 Rating 105 Reviews

83 %

of reviewers recommend Generator Guru

Company Reviews

Questions

Metrics

4.3

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	6 - 12 Hours

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Generator Guru 5 star review on 27th October 2021

David Sanders

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zak got back to me with-in a few hours with an answer to my question. Helped me when the Manufacturer of the generator-Westinghouse would not even respond to me on some problems.”

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Posted 4 years ago

“Jane responded quickly. Her advice was accurate technically . She outlined a testing procedure that was easy to follow . Overall excellent response”

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Posted 4 years ago

“Price was good delivery was good but received the wrong parts but was corrected right away very well pleased”

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Posted 4 years ago

“if a person needs a guide to trouble shoot this is great advise”

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Posted 4 years ago

“Very good service! Easy to find what I needed!”

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Posted 4 years ago

“My generator wouldn't start after oil change.Found Generator Guru on the internet and explained the problem. They answered within a couple of days advising me to make sure the oil was filled right to the top .I added some oil and it now starts and runs fine. Excellent service !”

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Posted 4 years ago

“Jane from Generator Guru replied quickly with information I needed for Kipor ig3000 sinemaster valve settings. I appreciate the quick response and willingness to help me. I recommend Generator Guru.”

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Posted 4 years ago

“Thank you for that valuable information”

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Posted 4 years ago

“Parts available and shipping was fast. Order placed and parts recieved in 7 days total. Their willingness to help is extraordinary. Totally reccommend them”

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Posted 4 years ago

“Fast feed back to help us test our generator. Enjoyed watching the test videos on YouTube, very helpful for someone that had never worked on a generator.”

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Posted 4 years ago

“Yes. Very fast delivery.”

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Posted 4 years ago

“Hello , I was very impressed by the reply I got from Zak, it explained things in a way easy to understand , and was exactly the advice required , as Zak suggested I connected multimeter set at v ac to black and grey leads from magneto , pulled starting rope several times , meter did flicker up many volts , but not convinced I tried holding leads in my hand an pulling rope as fast as possible ,but absolutely no shock , tried connecting leads to low wattage 12 volt bulb , again absolutely no flicker of light , I am thinking I may require one of your magneto units , Again thanks for very helpful advice .”

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Posted 4 years ago

“without this wiring diagram I would have never figured out how to install this new cdi box with the pickup coil and the coil. this will help me very much. thanks a lot”

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Posted 4 years ago

“After delivery of the replacement part I required, I found I had some questions on the install. I emailed support and got all the answers I needed fast and made the job easy. Great service.”

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Posted 4 years ago

“I needed some technical advice which I was unable to find on youtube. Emailed the guru and got an answer within 2 hours...exactly what I wanted which enabled me to test various parts and order the spare bit that I needed. Brilliant.”

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Posted 4 years ago

“Excellent company to deal with , fast turn around of orders and professional help always available. Huge stock of parts, and great website to source what you need. Highly recommended.”

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Posted 4 years ago

“I truly appreciated the no strings willingness of Generator Guru representatives when sharing their expert advice to diagnose and remedy problems that my old model generator began to experience. Although a difficult to find replacement part was initially out of stock, it was only a day or so before being notified that the part had become available to order.”

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Posted 4 years ago

“I asked for technical advise, their response was within hours and right on. This is a great team.”

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Posted 4 years ago

“A quick and detailed answer on how to test components of ignition system helped avoid unnecessary cost.”

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Posted 4 years ago

“I had instant responce to a request for a wiring diagram. !!! Better response than local companys provide.!!!!”

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Posted 4 years ago

Generator Guru is rated 4.3 based on 105 reviews