Login
Start Free Trial Are you a business?? Click Here

Generator Guru Reviews

4.3 Rating 104 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
Very impressed with the service provided. Arrived within two days of ordering. Many thanks.
posted 8 months ago - Anonymous
I live in NZ, I ordered parts and they arrived as ordered a week later on the other side of the world. Very impressive service. Thank you. Cheers Ray
posted 9 months ago - Anonymous
Excellent service . Had a technical question and they answered very quick. Thumbs up
posted 1 year ago - Daniel
Great service from this company. I ordered a part on Monday and it was delivered to me in Iowa on Saturday. I buy a lot of car repair parts here in the USA, and quite often I can't get then delivered that quickly. Job well done Generator Guru!
posted 1 year ago - Brian
Great service from these people,thanks will use you again
posted 1 year ago - Kev
I was sent the right part as ordered and needed to know valve clearance and torque setting for cylinder head bolts I got an email with the clearances but not the torque setting but very pleased with the service thanks
posted 3 years ago - Robert
Excellent website, easy to use Excellent, prompt and very helpful Customer Service Highly Recommend
posted 3 years ago - CAS
My questions were answered VERY quickly (even at 0630 am!), and gave me the help and advice I needed. In the event I didn't go through with a repair, and upgraded to a new (better suited) generator instead, but this in no way detracts from the service I received. I was particularly impressed with the spares available for what was originally a very cheap unit.
posted 3 years ago - Anonymous
It is refreshing to experience great customer service. These guys are above and beyond. Thank you Generator Guru for having hard to find parts and Amazing Customer Service. Parts came really quick. Lurenda Gold Express LLC
posted 3 years ago - Lurenda Goodnight
Have successfully ordered service kits from Generator Guru in the past and recently had a really prompt reply to my question about valve clearances for my generator.
posted 3 years ago - M Simons