Generator Guru Reviews

Name: Generator Guru
Rating: 4.31

4.3 Rating 105 Reviews

83 %

of reviewers recommend Generator Guru

Company Reviews

Questions

Metrics

4.3

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	6 - 12 Hours

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Generator Guru 5 star review on 27th October 2021

David Sanders

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“25 year old generator! They had an easy to use and find website. Found my parts, they were easy to order. Parts arrived a little late but they were spot on exact parts I needed and the quality was excellent! Will order again for my generator needs!”

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Posted 2 weeks ago

“Very helpful and responsive as to shipping parts and providing spot on advice via email”

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Posted 5 months ago

“I purchased a duromax 4000s generator. No wheel kit available, I looked everywhere. I saw your brand on eBay. I purchased the wheel kit and everything fit perfectly. I was impressed with the quality of your product. Thank you so much, it’s better than lifting and carrying that heavy generator.”

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Posted 5 months ago

“WOW! I sent an e mail to ask a question about valve settings and had an answer in about 10 min. Never had anyplace answer me that fast. Got my parts fast too. Thanks again Dick Warren”

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Posted 11 months ago

“Very impressed with the service provided. Arrived within two days of ordering. Many thanks.”

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Posted 1 year ago

“I live in NZ, I ordered parts and they arrived as ordered a week later on the other side of the world. Very impressive service. Thank you. Cheers Ray”

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Posted 1 year ago

“Zak was very knowledgeable about the generator I was working on”

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Posted 1 year ago

“I needed information quickly! Yourgeneratorguru came thru like a champ.”

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Posted 1 year ago

“Correct item shipped quickly to B.C. Canada in a very professional manner - Thank you so much!”

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Posted 1 year ago

“I had a charging issue on my kge6000thi generator, I could not find the information I needed so I sent in a ticket request and got a response very quickly I then checked to unit and found a plug was loose I repaired it and all is back to normal thank again”

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Posted 1 year ago

“Excellent service . Had a technical question and they answered very quick. Thumbs up”

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Posted 1 year ago

“Great service from this company. I ordered a part on Monday and it was delivered to me in Iowa on Saturday. I buy a lot of car repair parts here in the USA, and quite often I can't get then delivered that quickly. Job well done Generator Guru!”

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Posted 1 year ago

“Very impressed with you guys and your quick response time. Thank you for the information and will definitely use you guys in the future.”

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Posted 1 year ago

“Great service from these people,thanks will use you again”

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Posted 1 year ago

“I live in the states and was leery about dealing overseas. However, these guys are Terrific ! Honest, knowledgeable, and motivated to get you the parts you need ! Highly recommend. Thanks !!”

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Posted 1 year ago

“Ordered an AVR and outdoor cover for my generator. From England to Southern Ohio, received it in 2 work days. Part was exact match, it took about 15-20 minutes to install. Generator runs perfect now Thanks for the help”

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Posted 1 year ago

“Intelligent and prompt response from zac about a no battery charge situation I had with a generator I was working on. Thanks!”

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Posted 1 year ago

“I was a truck mechanic for 42 years, so when my neighbor asked if I could repair his generator, of course I can. The H07552 unit would start but run for only a minute or so. I removed the carb & found 2 of 3 carb & iso plate gaskets torn. Installed 3 new gaskets & tried again. NOT a whole lot of help. Removed rocker cover & found intake push tube off its rocker. R & I engine head to inspect lifters and reassembled. Thanks to Generator Guru for suppling all the gaskets, valve settings & eng.torques.”

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Posted 2 years ago

“Very fast reply and gave me the information I needed”

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Posted 2 years ago

“Needed a new tank for my Wolf 800 at fuel tap had sheared off. Their site was easy to use . There were actually people I could contact if I had a problem The delivery was fast and cheap. Would be my first to place to go if I have problems in the future”

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Posted 3 years ago

Generator Guru is rated 4.3 based on 105 reviews