Genuine Collars Reviews

Name: Genuine Collars
Rating: 4.03

4.0 Rating 60 Reviews

73 %

of reviewers recommend Genuine Collars

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4.0

Based on 60 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice well made collar and fast shipping.”

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Posted 5 years ago

“We are very pleased with the leather collar we purchased. It is solid leather, looks good, and our little dog seems quite comfortable in it.”

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Posted 5 years ago

“Shipping took forever and there was a mistake with a size when I received it. So I had to ship it back on my own dime plus I had to pay for shipping to get it back. The collars were nothing spectacular. Especially for what I ended up paying.”

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Posted 5 years ago

“Good quality, well made collar. As with most collars, I had a number of holes added to the sizing to better fit my dog.”

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Posted 5 years ago

“Extremely pleased with my purchase of two dog collars with name tags. They look beautiful and are well made. I will definitely buy from them again.”

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Posted 5 years ago

“Collar really not what it was advertised to be. Since this purchase I have bought and use another collar now”

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Posted 5 years ago

“2nd order. Beautiful collars. We get a lot of compliments on it.”

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Posted 5 years ago

“Great premium leathers and craftsmanship in the production of collars. This is my third purchase and never disappointed.”

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Posted 5 years ago

“Very happy with this collar, well made!”

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Posted 5 years ago

“Unimpressed with the rough quality of leather on the inside of the collar and leash. Especially considering how expensive the products are.”

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Posted 5 years ago

“All the Dog Collar sellers on the internet I had to pick this one Nothing wrong with the collar just a measuring mistake I made and They would not exchange or refund because they have a POLICY and Customer Service or Understanding is not included and when they finally said they would exchange they made a demand which I decline to agree $47 Lost for a Collar I can not use Company could of handle this differently”

Helpful Report

Posted 5 years ago

Sorry you feel that way Joe, we have a very clear return and exchange policy in order to process returns and exchanges easily and within a timely manner for our customers. Unfortunately your demands for a free replacement for a collar of greater value than what you originally purchased could not be met.

Posted 5 years ago

“The collar I purchased was too wide for a cocker spaniel. I asked if I could exchange it for a smaller size but I have to pay both ways for shipping. I’m going to donate the collar to a shelter since I’m unable to use it on my dog.”

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Posted 5 years ago

“I am very worried as I have received this email but have not received my dogs collar yet”

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Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

“Great quality. I ordered the waterproof leather color and the color looks so much better in person than shown on the computer. It looks so good on my dog and everybody tells me he looks good! Quality leather I love it”

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Posted 5 years ago

“I think the sizes ran a little large....Also I would like a wider collar. Quality of the product is excellent Service was excellent...I got the first one sent with an incorrect phone #. A new one was shipped the next day”

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Posted 5 years ago

Hi Ron, Thanks for your review. Your order was for a 1.5" wide collar and we offer collars up to 2" wide. Thanks, Genuine Collars

Posted 5 years ago

“Fine quality and beautifully crafted. Very pleased! Many thanks!”

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Posted 5 years ago

“I’m extremely annoyed with the fact , that Genuine Collars are on every internet site I go to. I’m not planning to buy anything and ask to remove/stop it if possible. More to say... people who bought anything from you do not need your advertisements”

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Posted 5 years ago

“The collar is good. We have a strong dog we don’t trust plastic collars..it does have a smell with the dye but a good product..but why am I paying US dollars when it comes from Quebec.. won’t order from u again.”

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Posted 5 years ago

Hi Margaret, we just added a feature to charge in CAD and AUD for our Canadian and Australian customers, next time you can select to be charged in CAD.

Posted 5 years ago

“I ordered , special order as I have mastiff girl, her neck is 31 inches around.. was custom made for her, red italian leather.. great price, outstanding quality.. amazing! Highly recommend”

Helpful Report

Posted 5 years ago

Genuine Collars is rated 4.0 based on 60 reviews