GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Most helpful customer service agent - The agent who took my call regarding the return of a pair of gloves went to the trouble, after our call had ended, of finding alternatives that might suit my requirements and sending me the details to review in my own time. I was very impressed by my customer service experience.”

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“Great guys - Great guys! Great service! I would highly recomend GetGeared to anyone! ⭐️⭐️⭐️⭐️⭐️”

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“Excellent company - Excellent company. Very good ordering process and returns process. Had to exchange item for a different size and all done seamlessly, quickly and without any problems at all.”

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“Excellent customer service and quick… - Excellent customer service and quick delivery”

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“Easy to order and very quick to… - Easy to order and very quick to deliver, have ordered from them before and have never been disappointed and shall be ordering more soon.”

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“Great product - Great product great price and good service”

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“Best web prices - Best web price for top notch soft armour, prompt delivery, I would recommend this seller, no problems at all”

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“Good service - Good service. Having received two faulty items I have had no trouble returning them.”

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“Best shipping cost! - Package arrived safe and fast enough(could be faster but USPS screwed it) and the shipping costs were very reasonable..also cunstomer service responded very quick. Ill buy again for this store for sure..thanks!”

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“Great service - Despite living in the Netherlands, I received my order really quickly. The order process was simple and straightforward, and the communication was great as to the status of my order. The price was also the best I could find anywhere. All in all a great job, Thanks very much”

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“Good value for money competitive with… - Good value for money competitive with other Motorcycling accessorie suppliers. The web site could be improved.”

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“Good customer service - Nothing special to say about their customer service : they do what they are suppose to do. Not always accommodating but you get what you want in the end.”

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“Excellent service as always - Excellent service as always, good prices and the understanding that you know what they’re talking about too when it comes to kit.”

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“Quality service and product - Quality service and product”

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“Massive selection of motorcycle gear… - Massive selection of motorcycle gear and accessories to suit all riding styles. They even price match and offer 0% finance.”

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“highly recommend GetGeared ! - Excellent website which is easy to navigate with excellent choice. Definitely recommend GetGeared to other and will be using them again. Delivery service was perfect, item delivered within 48 hrs.”

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“Excellent service - Excellent service”

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“Excellent transaction - Excellent transaction, and experience with Get-geared. I returned a pair of gloves I had purchased that were on the small side. Gloves were changed on without any hassle. Very impressed with the quick and efficient service from get geared”

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“Excellent customer service - Really helpful staff and great customer service. Had a good range to choose from with plenty of time to try on. I would recommend to anyone, in fact I already did and having a trip out to Leeds shop with some mates who need to replace some worn out gear”

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“Great selection and helpful staff - Great selection and helpful staff. They also honour online price match, so even more of a reason to go there.”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews