GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

Visit Website

Write Your review

Tell us how GetGeared.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found ordering what I needed was so easy and quick. The prices are really affordable and the delivery was spot on.”

Helpful Report

“Brilliant service, quick delivery and quality item at amazingly low price!”

Helpful Report

“Great product, excellent fast and efficient delivery 👍”

Helpful Report

Hi, Thank you for taking the time to write us a review. We are very happy you are pleased with your order from us. Kind regards, Krissy From GetGeared

“Absolutely amazing customer service from Get Geared! The advice given by Martin and Suzy was second to none, I ended up exchanging my entire order for something completely different and the whole team made it so easy and hassle free! Huge thanks to Martin, Suzy, Trish and George, will definitely be back!”

Helpful Report

Hi Nathan, Thank you so much for writing such a positive review. We are so pleased you had a great shopping experience at our leatherhead store. I will pass your kind words to Martin, Suzy, Trish and George. Kind regards, Krissy From GetGeared

“We have just been to get geared in Leatherhead for some ladies bike jeans. We were served by Martin who was amazing in finding just the perfect pair of trousers for me, nothing was too much trouble and were were really happy with the personal attention and expertise we received. Thanks so much Martin . Best wishes from Jo @ Mike”

Helpful Report

Hello Jo & Mike, We are so happy you had such a great shopping experience at our Leatherhead store with Martin! Thanks for taking the time to write us a positive review. It means a lot to us. I will pass all your Best wishes to Martin. Kind regards, Krissy From GetGeared

“Great prices, great service”

Helpful Report

Hi Dale, Thank you for taking the time to write us a review. We are happy to know you had a positive experience shopping with us. Kind regards, Krissy From GetGeared

“My bike cover is brill great fit and good value for money .”

Helpful Report

Hi John, We're glad to hear you're happy with your purchase! Thank you for taking the time to write us review. Kind regards, Krissy From GetGeared

“Amazing service, bought a new helmet and gloves and was upgraded to next day delivery for free. Plus got a pack of love hearts in the box! Thankyou a lot Martin for shipping my gear, will definitely look to return at some point!”

Helpful Report

Hi Danny, Thank you for your feedback and such a lovely review! So glad you are happy with your new helmet and gloves. I will pass your thanks to Martin. We look forward to helping you with your future orders. Kind regards, Krissy From GetrGeared

“Amazing service!!! Ordered my RST Tractech 4 leather trousers Friday afternoon, they arrived Saturday morning, I wasn’t expecting them until after the weekend. Even got a little treat and hand written thank you note. Thanks Martin, top man!! Will definitely be shopping here again. Product is bang on and the lowest price I could find.”

Helpful Report

Hi Len, So are happy to hear your order arrived early! Thank you for your kind review. I will pass your thanks to Martin. Kind regards, Krissy From GetGeared

“Great service will definitely use again”

Helpful Report

Hi, Thanks for posting a postive review. Kind regards, Krissy From GetGeared

“Great service,quick delivery.Perfect fit,value for the money.Highly recommend.Thanks GetGeared.”

Helpful Report

Hi IIdiko, So good to hear you are happy with your items and the service. Thank you for taking the time to post a review. Kind regards, Krissy From GetGeared

“Great service and they know their products. Should have gone before rather than buy wrong items on line”

Helpful Report

Hi James, Thank you for taking the time to post us a positive review. We look forward to you visiting our store again. Kind regards, Krissy From GetGeared

“With GetGeared website I can find great products with good prices. Delivery is fast and well packed.”

Helpful Report

Hi Renato, It's great to know you are happy with our products, our prices and our service. Thank you for taking the time to write us a positive review. Kind regards, Krissy From GetGeared

“The items arrived early, despite extra long bank holiday. Well packed and exactly as described”

Helpful Report

Hi Andrew, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time to write a review. Kind regards, Krissy From GetGeared

“I bought a reflective jacket Get Geared did a great job of prompt delivery. Highly recommended”

Helpful Report

Hi Gareth, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Had a slight problem with ordering a helmet online , one phone call all sorted. Very professional and efficient.”

Helpful Report

Hi Andrew, Great to hear everything was sorted! Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Product quality and price were hard to beat. Great range to choose from. I will use again for sure.”

Helpful Report

Hi Joseph, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Quick shipping and one of the only suppliers to offer motorcycle boots in an EU50. Just what I needed!”

Helpful Report

Hi Daniel, So happy you found great motorcycle boots in your size here at GetGeared. Thank you for your positive review. Kind regards, Krissy From GetGeared

“Fantastic gear at great prices had a few things now very impressive will be shopping here again”

Helpful Report

Hi John, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Well!! This was my 3rd purchase from GetGeared, and I have to say they and Suzy have been outstanding with the customer service; I can't think why I'd even go anywhere else for my motorcycle clothing and accessories!!,to you all out there!!,go there and take a look; it's a small business against the giants, but the team at GetGeared will do their utmost to make sure your purchase is what you want and at a very competitive price, like I said!! its a small business and it shows with its outstanding customer service and yet with all the apparel that a biker needs thank you GetGeared Michael osullivan”

Helpful Report

Hi Michael, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for your positive review! Feedback to retailers like us is so important! I will pass your kind words to Suzy. Kind regards, Krissy From GetGeared Kind regards,

GetGeared.co.uk is rated 4.9 based on 2,051 reviews