GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Never lets me down - Once again I got everything I needed at reasonable prices. So great not to have to shop around and pay postage for different things from different sites. Always a pleasure to deal with them.”

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“BRILLIANT - The company is brilliant and kept me up to date with the order all the way through! Will be using them again!”

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“Quick and easy - This was a really straightforward transaction - no worries at all.”

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“GetGeared - Choice of kit is good and the process of buying was simple, for me anyway. What lets GetGeared down is that they didn't keep me informed of what was happening. I feel this really is a necessity, especially given the cost of what I was buying. They were helpful when returning an item which, although bought using their sizing guide, was 2 sizes 2 small. But communication let them down here too. To sum up communication is less than I would expect and is reflected in 4 stars.”

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“Good price, good service - Helpful website, competitive prices and prompt delivery.”

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“Forcefield Rukka Back Protector - The item had to be ordered but I was kept informed and it was delivered promptly. I am very pleased with the service I received.”

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“great - great keep hands nice and warm and fit well”

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“Great service - Really great service and knowledge with quality products”

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“prefomance - just what it said on the tin”

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“Great customer service - Although the website isn't the most user friendly, the team contacted me very quickly to tell me my item was out of stock and they then shipped a replacement item very quickly to me! Products look like the photos! :)”

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“Quick and easy to use. - Quick and easy to use friendly helpful staff. Definitely will be a returning customer”

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“Getgeared - Good people to deal with.Had good fast service from them on several occasions will defiantly use again...Kev”

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“Great service - Although I didn't require any exchanges or returns my item was sent out in great time and exactly as ordered. Overall really good service and I'll be using these guys again!!”

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“Fantastic company, great customer service - I've used GG a few times now and they offer a fantastic service. Fast despatch and very easy to return stuff with their enclosed packing slips. Up to date emails with the progress of the order, really can't fault them.”

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“Superb Service - Cannot recommend them enough, good website, good comms, quick postage and the goods arrived well wrapped.”

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“Waterproof boots - Nice friendly staff and had what I needed”

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“Excellent company, great products. - Excellent products and good value for money, well packed and quick delivery. Will use again.”

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“fast delivery, great price. - recommended.”

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“Great shop, - you get quality gear and great customer service all under one roof always easy to deal with will shop again.”

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“Great Service - Great service as usual, quick delivery, no hassle”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews