GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

Visit Website

Write Your review

Tell us how GetGeared.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your price was very reasonable !! So I look at your information to see if there ‘s anything else that I need for the Ride.”

Helpful Report

“Top-tier service in store from friendly knowledgeable staff. I wouldn’t go anywhere else.”

Helpful Report

“Quick delivery and excellent product again.will definitely be using again”

Helpful Report

“George was very polite friendly and patient when I went into the shop to buy a mesh jacket for the first time. He was able to explain the differences between the jackets I tried on which help me decide which one to buy. I’d recently scratched the visor on my helmet so took it in to see about getting a new one. George ordered me a replacement and offered to fit it with the new pin lock once it was delivered which I was grateful for.”

Helpful Report

“Had what I needed and sent it pretty quickly!”

Helpful Report

“very quick delivery well packaged boots fitted just right for size 8 ordered brilliant quality and well made”

Helpful Report

“First time customer & will definitely not be my last. Overnight delivery thanks to an ‘upgrade’. Highly recommended with great competitive prices. The bonus of a pack of sweeties makes your day.”

Helpful Report

“Excellent service from a family company that prepared to go the extra mile to ensure the customer is fully satisfied”

Helpful Report

“Lots of information on the helmets I was interested in and specially ordered one for me to try. It was perfect. Great service.”

Helpful Report

“I made an order for a pair of RST boots and a SharkTooth intercom, all in all ordering was really easy but I felt like the delivery let it down… however I believe this was the fault of Royal Mail, ordered on the 10th, dispatched on the 14th and didn’t receive till 21st when it was apparently 48hr delivery, as I said no fault of GetGeared, will be ordering again most likely”

Helpful Report

“Unbelievable fast delivery, great products and great quality. Will be buying from here again and again.”

Helpful Report

“My purchase journey with GetGeared started with asking questions via the website live chat. Response was great and their customer service was excellent. I really felt that they wanted to help. It was from this service that I made a purchase. Delivery was as stated and product purchased was as described.”

Helpful Report

“Thank you very much you been fantastic I will say customer service great and Trish was brilliant I am so happy definitely recommend I be using you again thanks Gavin x”

Helpful Report

“Good price next day delivery free small company that needs supporting”

Helpful Report

“There were some issues with the order but that was out of their control, alternative products offered, discounts applied, credit received and upgraded delivery FOC. Really happy with the service.”

Helpful Report

“Excellent service, really quick delivery and item well packaged. Would definitely order from here again, good price and personal service.”

Helpful Report

“Very professional service no complaints can highly recommend”

Helpful Report

“Speedy service and fair pricing”

Helpful Report

“How to cram in such excellent service, help, advice and venue in a few paragraphs. After many years away from bikes I am embarking on a series of Adventure Sport trips, consequently I needed to be be brought up to speed. Thanks to George’s immense knowledge, humor, patience and kindness I am now fully kitted out. It is so refreshing to find a place such as this exists. Great people with deep knowledge and an excellent selection of gear in an unpretentious environment.”

Helpful Report

“Customer service is fantastic with this company. I got the best price for my Alpine star Stella, SMX6V 2DS fuchsia motorcycle boots. Delivery was on time. I would highly recommend this company. It’s great to support the smaller ones.. 🤩”

Helpful Report

GetGeared.co.uk is rated 4.9 based on 2,051 reviews