GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

Visit Website

Write Your review

Tell us how GetGeared.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fast delivery - Great service and fast delivery. What more can you ask for? ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

“Excellent service - Excellent service, very easy to use website, delivery was excellent”

Helpful Report

“GetGeared is a fantastic site to buy your bike bits - GetGeared is a fantastic site to buy all your biking need and do have great customer services, never had any problems when returning products or get in contact with GetGeared. However the website seem not to be updated on a regular basis as there have been items that I have purchased that they’ve no longer stocked. But all was sorted in the end so no real problem. Great store.”

Helpful Report

“impressive customer service - I am impressed with the customer service given in making sure I received my replacement boots that were sent back for exchange.”

Helpful Report

“Great service! - Bought some boots from here in September, however there was a delay with the delivery as they weren’t in stock yet. I didn’t mind at all, but they were still very apologetic and offered me a pair that I could receive earlier, were cheaper and also that I could wear all year round instead of just in the dryer/warmer weather. I accepted this offer and I absolutely love them!”

Helpful Report

“Very helpful on the phone and the… - Very helpful on the phone and the correct order was delivered promptly.”

Helpful Report

“excellent service! - excellent service!”

Helpful Report

“My No.1 UK Motorcycle gear store - always great prices and service. - Good range and great prices, especially with the regular discounts they offer. Service is exceptional too, giving realistic ETAs for out of stock items and gettting orders mailed fast when I've needed them in a hurry. It's no surprise then that they've been my main Motorcycle Gear supplier since I started riding and that looks very likely to continue.”

Helpful Report

“Return of goods - All good. Return was processed quickly and without any issues”

Helpful Report

“Excellent service - Excellent service. Fast delivery. Friendly customer service.”

Helpful Report

“Sidi at boots - Great boots fast and free delivery.”

Helpful Report

“Ordering process is easy - Ordering process is easy, prices are good, and timely shipping. Get Geared are my go to store for Motorcycle gear.”

Helpful Report

“Ordered the item I required.. - Ordered the item I required... At an excellent price... Item delivered very quickly... will certainly use GetGeared again...”

Helpful Report

“Fabulous service from GetGeared, would definitely recommend - I found GetGeared from a Google search while shopping for a GoPro in Dec 2018. The website was easy to use: I had no difficulty finding what I needed and placing the order. While free delivery option was available on my purchase, I opted to pay for quicker delivery which GetGeared arranged. I continue to enjoy the GoPro I bought, so didn't need to return or exchange. I did notice GetGeared mention a generous 365 day Returns/Exchanges policy with clear instructions on how to go about it, which I thought was nice. Overall, fabulous service. I would definitely recommend GetGeared to friends for motorcycling accessories.”

Helpful Report

“Excellent service - Excellent service. Great quality products and I will definitely shop with Get Geared again .”

Helpful Report

“Fabulously helpful and friendly staff - Fabulously helpful and friendly staff. Kitted is out with perfect hot-weather kit for South African bike trip which we have just returned from. All the kit that they knowledgeably advised on was perfect for the job, and all at a very reasonable price. We made a 200 mile round trip to GetGeared, and it was completely worth it. Thank you.”

Helpful Report

“Great product - Quick and easy. Many thanks.”

Helpful Report

“Waterproof overshoes/boots - Ordered overboots (boot covers) for the wet weather. Used them a couple of times and they kept my boots dry! Easy to put on, they don't foul the gear lever and because they don't have plastic soles, i don't have to worry about my foot slipping like some other brands. My order was despatched quickly which seems the norm for GetGeared. Would definitely recommend using them whatever You need.”

Helpful Report

“As always AN EXCELLENT and reliable… - As always AN EXCELLENT and reliable service from Getgeared...siMples!!”

Helpful Report

“Excellent company to deal with - Excellent company to deal with, all the staff are professional, prompt and friendly, highly recommended.”

Helpful Report

GetGeared.co.uk is rated 4.9 based on 2,051 reviews