GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Came home from a terrible day. Found my order from GetGeared has arrived, earlier than expected. Unpacked it (it was very nicely packed) and to my surprise found a pack of "Heart" candies - You absolute legends, they are my favourite. Many thanks to the GetGeared team for the quick despatch, clear comms around order and the bonus candy.”

Helpful Report

Hi, Thank you for your positive review. Feedback to retailers like us is so important! So happy your package from us made your day! Kind regards, Krissy From GetGeared

“The sales personnel at GetGeared were more than helpful when my partner wanted to buy some motorcycle boots, which he did. I would highly recommend them.”

Helpful Report

Hi, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“New rider and was made to feel very relaxed. Martin was really helpful and in no way trying to get a sale. Most important to him was my comfort and safety. Walked away with what I went in for and will definitely be back when I need next bits. Would recommend going there for service and relaxed atmosphere to put you at ease. Never mind the choice of products on offer, was amazing.”

Helpful Report

Hi Stephen, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Got excellent service whilst buying a crash helmet for my chatty son - salesmen had lots of patience - I would highly recommend”

Helpful Report

Hi, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Outstanding service !”

Helpful Report

Hi Rupert, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Went in to the Leatherhead store for a casual look at a couple of jackets for myself and my wife. Came out with a jacket each and very happy with them. Martin was very helpful in finding a good fit for me which is not easy as I am 6’4” tall with long arms. Quality and value are great. I Highly recommend this store.”

Helpful Report

Hi, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Seamless fast ordering and delivery of my air pro kit. The small tube of sweets was a lovely touch! (Love hearts)”

Helpful Report

Hi Allan, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Knowledgeable and friendly service. Would highly recommend.”

Helpful Report

Hi, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“The staff are very friendly and helpful. I was returning to biking after some years and my had moved on quite a bit, so I welcomed the advice when buying helmet, jacket and gloves. Prices seemed very reasonable.”

Helpful Report

Hi Adrian, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Very friendly with no pressure to buy. They were happy for me to take as long as I wanted to try on the garments. I wouldn't hesitate to recommend Get Geared”

Helpful Report

Hi, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Very pleased with the product!”

Helpful Report

Hi John, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“GetGeared have never let me down and and are a first class company to deal with - well done guys.”

Helpful Report

Hi Keven, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time to write a positive review. Kind regards, Krissy From GetGeared

“Friendly welcome and great service!”

Helpful Report

Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy

“The price was great,and the delivery was very fast. I check the internet on many sites and by far the best price. The helmet has not been used yet but fits well.”

Helpful Report

We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time. Kind regards, Krissy

“Wonderful customer support from George at the Leatherhead branch - helped me swap a sadly unsuitable (but great) RST boot for a flatter profile Alpinestar pair. Very considerate and helpful - thoroughly recommend 😁”

Helpful Report

Hi Chris, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy

“Ordered new RST textile jacket and portable tyre inflator ( puncture while on NW500 makes it an essential buy). Delivered free within 5 days as promised. Items well packed. As a customer of many years standing service has always been second to none.”

Helpful Report

Hi Andrew, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time. Kind regards, Krissy

“Quick delivery, easy to order”

Helpful Report

Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy

“Absolutely brilliant . No issues exchanging item due to size ...i also sent another item i purchased from a similar company name by mistake ..Suzy phoned me and sent on by tracked delivery for me ..oustanding service ...will only purchase from GetGeared in the future after this experience ...superb service”

Helpful Report

Hi Jason, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time to write this review. It means a lot to us! Kind regards, Krissy

“I would like to thank Suzy from Getgeared for the amazing opportnity to have the jacket I wanted insted of what I would get from Rev'It warranty. Thank you very much Getgeared and Suzy for your exellent customer support and experience.”

Helpful Report

Hi, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for providing us with your feedback. Kind regards, Krissy

“Ordered an Oxford chain and it came 3 days later no problems at all, good product and seems like a very nice company, will definitely be ordering future bits and pieces from you guys !”

Helpful Report

Hi Brad, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy

GetGeared.co.uk is rated 4.9 based on 2,051 reviews