GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saw Get Geared based on the large choice of motorcycle kit, I went in to buy everything you could need for motorcycle gear. We were greeted by friendly staff who where incredibly helpful, we had a variety of help trying on all different products and asked all types of questions to see if the product was right for me. The staff members seem very knowledgeable about the gear and whether its best suited to what you need it for. Will visit again if i need any motorcycle gear or products.”

Helpful Report

Hi Noah, Thank you for taking the time to leave us such wonderful feedback about your recent trip to our store. I'm glad to hear that everyone was able to help you with your shopping experience and help you find the items that you needed. I do hope that you are enjoying your new gear! We do hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Would highly recommend! Amazing service. From the moment i walked through the door i was made to feel very welcome by ALL of the very knowledgeable staff. I was very well looked after through the process of picking out, trying on and purchasing a new set of gear (2PC leathers, boots, gloves). The delivery times for ordering in my size and colour options to try were outstanding. Extremely happy with price and quality of service and products purchased. Thank you getgeared Leatherhead.”

Helpful Report

Hi James, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your experience in the shop and we were able to find boots, gloves and leathers for you. We do hope you are enjoying your items and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Customer service is fantastic. Thanks to all definitely use company again.”

Helpful Report

Hi, Thank you for taking the time to leave us feedback! Reviews like yours make such a difference to companies like ours. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Visited the Leatherhead branch and received great service from Martin very knowledgeable on products and kit. Excellent.”

Helpful Report

Hi Mark, Thank you for taking the time to leave us your feedback about your recent stop in with us, and for your lovely comments about Martin. I will ensure that these comments are passed along to him! We do hope to see you shopping with us again soon! Kind regards, Elise GetGeared Team

“Had a first time customer i will definitely be ordering again from this company if I need anything. The service was fast and everything is good quality. Definitely recommend”

Helpful Report

“Had a problem saying my parcel hasn't arrived these morning from a phone number I didn't recoise I got in contact with getgeard . Co .UK and within a few minutes got a email back saying it was scammers just a good company to deal with got my parcel no problems at all just a good company to deal with good honest people working there I will use them again 100 percent Thomas Roberts”

Helpful Report

Hi Thomas, Thank you for taking the time to leave us such wonderful feedback. I'm glad to hear that the team was able to put your mind at ease about the delivery of your item and that your item has arrived with you safely. We do hope to see you shopping with us again soon! Kind regards, Elise GetGeared Team

“Martin was very helpful and friendly helping me choosing the right jacket for me. The jacket is exactly what I was looking for, it’s light, comfortable and does not look like a motorbike jacket but more like a nice shirt. Great price including back protector.”

Helpful Report

Hi, Thank you for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that Martin was able to help you find the right jacket for you. We do hope that you are enjoying this! Hope to see you shopping with us again soon! Kind regards, Elise GetGeared Team

“Good price and service and delivery very fast”

Helpful Report

Hi Ady, Thank you for taking the time to leave us feedback! Reviews like yours make such a difference to companies like ours. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Really good customer service Very reasonable price Suzy and Trish you are amazing Thanks guys Will definetly use again Really great boots”

Helpful Report

Hi Simon, Thank you for taking the time to leave us such wonderful feedback, especially for Suzy and Trish. I will ensure that the lovely comments are passed along to them. I'm glad to hear that you had a great experience with us and I do hope that you are enjoying your boots. We do hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Free and quick delivery. Great price and everything exactly as stated. What more could you want?”

Helpful Report

Hi, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your items and that your order was delivered quickly! Hope you are enjoying your items and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Great service and knowledge, fitted the helmet perfectly and got the perfect one to suit my needs and price range! Definitely coming back!”

Helpful Report

Hi, Thank you for taking the time to leave us your comments about your recent experience with us. I'm so glad to hear that you have had a great experience when shopping for your new helmet. We hope to see you shopping with us again in the future. Kind regards, Elise GetGeared Team

“Ordered new motorbike boots. They arrived quickly and perfect fit. Have used GetGeared before and will keep doing so. Well done guys.”

Helpful Report

Hi, Thank you for taking the time to leave us feedback. Reviews like yours make such a difference to companies like ours. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Bought a Richa Scrambler jacket and wanted it delivered next day to middle of Scotland. The girls in the shop were brilliant! Sorted it out no problem. Minor issue with the jacket- manufacturer not getgeared I might add. Sent back and replaced within a few days. Arranged on phone and they were super. My first stop for any more gear - that’s for sure!”

Helpful Report

Hi Matt, Thank you so much for taking the time to leave us your feedback on your recent experience with us. I'm so glad to hear that we were able to get this delivered to you quickly and that the issue with the jacket was resolved for you quickly. We do hope that you are enjoying your Richa Scrambler jacket. Hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Great service and a great price on a pair of Oxford Riggers braces with very fast delivery”

Helpful Report

Hi Phil, Thank you for taking the time to leave us feedback on your recent experienced with us. I'm glad to hear that you are happy with your Oxford Riggers braces purchase. We do hope that you continue to enjoy these. We hope to see you shopping with us again in the future. Kind regards, Elise GetGeared Team

“Really happy with the service I received. I called to ask for details on the product I was interested in. Martin was very helpful. I then went to the shop to confirm my size. Martin had set out the different sizes already. I was offered a drink & made comfortable before any "shop talk". Excellent service, excellent experience. 100% recommended.”

Helpful Report

Hi Jason, Thank you so much for taking the time to leave us your feedback about your experience with us. I'm glad to hear that we were able to provide you with the information over the phone as well as in-store bout the item that you were interested in. I will ensure that I will pass on the lovely comments to Martin to read! In the meantime, we do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Brought the oxford hoodie 2.0, recieved before estimated delivery date with a hand written note saying they'd upgraded my delivery for free so id get the hoodie before the weekend! Very kind and thoughtful, the sweets sealed the deal too! Will definitely buy from them again! 🙂”

Helpful Report

Hi Dale, Thank you for taking the time to leave us feedback about your recent purchase with us. I'm glad to hear that your order arrived with you before the estimated delivery date. I do hope that you are enjoying your Oxford Hoodie 2.0. Hope to see you again in the future! Kind Regards, Elise GetGeared Team

“the staff at GetGeared always go above and beyond to help you in anyway they can their main aim is to make sure you are happy with your purchase they are friendly happy staff and i highly recommend them to everyone so i give them 12* out of 10 many thanks for all your help”

Helpful Report

Hi Neil, Thank you so much for your positive comments! I am so glad to hear that you have had such a great experience when shopping with us. I will ensure that I pass these comments on to the team and we hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Knowledgeable and helpful service. Nothing too much trouble.”

Helpful Report

Hi Paul, Thank you for taking the time to leave us feedback! Reviews like yours make such a difference to companies like us. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Went in a compete novice and was given all the advice and help I needed, amazing service. Throughly recommend to anyone looking at getting into karting / biking.”

Helpful Report

Hi, Thank you for taking the time to leave us feedback on your recent experience with us! Reviews like yours make such a difference to companies like ours. We hope to see you again in the future! Kind Regards, Elise GetGeared Team

“ordered a tailpack bag the item was not in stock. GetGeared kept me upto date with the order until it arrived. Great product and a great team”

Helpful Report

Hi Gareth, Thank you so much for taking the time to leave us feedback for your recent experience with us. I'm so glad to hear that we were able to keep you up to date with your order. I do hope that you are enjoying your Trailpack bag. Hope to see you shopping with us again soon. Kind Regards, Elise GetGeared Team

GetGeared.co.uk is rated 4.9 based on 2,051 reviews