GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“First class service from order to delivery. Superb item/product and have used this company many times previously and always very happy with the full package.”

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“Great service, no hassle website, order came next day. Very pleased with my new gloves.”

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“Amazing service given. Placed the order one day, it was dispatched the same day and delivered before midday the next day. I couldn't be happier with the service. Better than a lot of other places for that. Always a friendly message when I receive my items and little pack of love hearts sweets as a kind gesture to their customers for choosing them. You can tell its more of a personal service from a small business and i love that. Service is always better like this. Thank you getgeared for being great as always”

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“Great to deal with and the only people prepared to give me a small discount. Extremely helpful in all dealings and upgraded my delivery FOC. I’ll deffo be using again when I need some more biking gear, thanks to all the Team C”

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“Love that shop..all on time deliverys.good quality items...have all gear from them wery happy 😁 will continue shopping from them...;)”

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“Great customer service, fast delivery.”

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“As a new bike rider the help was great. Answered all my questions and helped picking out some great gear 👌 5 stars :D”

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“Took a while for my helmet to arrive due to customs, but I was notified immediately and got the helmet super quick once it cleared. Amazing and friendly customer service, will definitely buy from GetGeared again! Thanks guys n gals!”

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“Fast and well packaged gear delivered quickly, Weise Scout Mesh Jacket looks great and fits well, hopefully the sun will return in Scotland so I can use it again. I will buy from them again”

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“Product was delivered on n time and in perfect condition,very happy with service.”

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“Fantastic service, would definitely use Getgeared again And the sweets were a lovely touch”

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“I was so pleased I found GetGeared, George and Martin must have spent 90 minutes with me choosing Enduro gear for a complete novice to the style of riding, their patience and knowledge just amazed me; customer service is alive and well and can be found in GetGeared Leatherhead!”

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“Very helpful customer service and fast delivery.”

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“Brilliant got upgraded got helmet in less than 24hours perfect thanks to Martin your my man 👍🏻”

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“George was particularly helpful and very knowledgeable. I bought a great pair of boots.”

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“Great service, product and delivery on time.”

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“Good Service , Replacement Bike Cover arrived .. fitted and happy with quality so far , hope this more deluxe one outlasts the last.”

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“I ordered some boots from get geared and spoke to a representative about sizes and chose a size and ordered. I was amazed, the boots came next day, well wrapped and in good condition with a handwritten note from Trish saying I'd been upgraded to next day for an even included some sweets. The boots are the same as my partners and she has found them Comfortable for riding and walking. Mine fit great and feel good. I've not ridden with them yet but I'm confident that they'll be good on the bike too. My only gripe would be they take a while to get on and off being laced boots but after having had velcro fasteners on my old ones that kept coming undone this is a small price to pay. Well done get geared, ill be buying from you again soon!”

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“Brilliant delivery Decent prices Great communication Got a free sweetie with order 🥰”

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“Thank you for my cycling cleaning product it is very good and very easy to use and cleans my MTB Thanks 🙏”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews