GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

Visit Website

Write Your review

Tell us how GetGeared.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helmet Lock - Really Useful piece of Kit with Built - on Lock The Cable is Plastic Coated so prevents damage to Helmet or Bike Two Keys”

Helpful Report

“Great service - Items ordered and delivered in 3 days, excellent service.”

Helpful Report

“On line purchase - Ordered a ghost s camera, got a stealth by mistake, returning the item was simple. A lady called Lisa dealt with the issue, sent the correct item out on express delivery, couldn't have been more helpful. A minor hiccup, but great service saved the day.”

Helpful Report

“new helmet - Great customer service over the phone. Fast deliver time with royal mail tracking service then popped in to leatherhead branch for a look around & found loads of great stock & super friendly staff.”

Helpful Report

“Incorrect Item but Replaced - They sent the wrong gloves but replaced them with the correct ones.”

Helpful Report

“Regular buyer - Good product range, right price, in stock, rapid delivery.”

Helpful Report

“Knowledgeable staff,quality items and reliable fast delivery. - Phoned the Leeds shop who were extremely helpful in advising me regarding clothing sizing and types. And also confirmed the refund policy if the trousers did not not fit as well. Item arrived within 24 hours, (with a text message letting me know the delivery time +/- 40 minutes (impessive), unfortunately I had to return these Revit trousers back to the store using Getgeareds easy to use procedure. Hoping for a follow-up email regarding the refund ( apparently 14 days) . I certainly would buy from Getgeared when my size will be in stock again. Many Thanks. Bob”

Helpful Report

“Kriega - Great Products”

Helpful Report

“revitt jeans - Great service, fast delivery, I am very pleased with both the product and the service from Getgeared”

Helpful Report

“Brilliant support - I placed a few orders at GetGeared and I am happy with every one. Delivery is fast, even to Switzerland. If things go wrong, the support from GG is quick and very helpful. I will order from GG again.”

Helpful Report

“Good price, excellent product, fast delivery - Excellent experience”

Helpful Report

“Well done guys! - Ordered a helmet, after getting my biker suite delivered. No problem whatsoever! Used gift voucher code too, no problem again! Happy customer”

Helpful Report

“Great company to deal with - I have just purchased an inter phone f5mc at a great price with minimal fuss .I highly rdcommend these guys”

Helpful Report

“Quick & easy - Excellent , trusted and easy to use website. Well done getgeared”

Helpful Report

“Quick and easy - Received my items very quickly so I would happily recommend Getgeared and will certainly use them again.”

Helpful Report

“excellent service - The gloves arrived on time and as expected!”

Helpful Report

“Good service and everything was as described. - Great service from Get Geared and the goods came when promised. The heated gloves themselves are okay but not sure about how good they will be in winter as the fingers area don't get very warm.”

Helpful Report

“Good service, good prices - Looked on the Internet for a lid to fit my son and Get Geared had the best selection of XS. Bought the Nolan N64 and am very pleased with it. Price was best on the net, delivery was free (I avoid companies that charge me extra for my postcode as it's classed as the highlands but hardly remote 50 miles from Aberdeen) and delivery time was only a few days. They delivered to a collection point at my request as I couldn't be at home for the expected delivery date. Worked out well. Free returns if helmet didn't fit, but not relevant in my case. Overall a great service and I recommend them and will use again.”

Helpful Report

“TomTom Rider purchase - Easy clear web site. No problems. Could use PayPal. Delivery on this occasion was free. Arrived securely packaged in reasonable time”

Helpful Report

“Understanding and Efficient - I ordered 2 textile jackets as I wanted to compare before deciding. The returns were done but I got exactly what I wanted. I even advised them on different sizing and they took note. Excellent service and will use them again.”

Helpful Report

GetGeared.co.uk is rated 4.9 based on 2,051 reviews