GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Checkout was easy and delivery was… - Checkout was easy and delivery was prompt. I had a problem with the delivery address (royal mail being awkward) but an email to GetGeared and they sorted it without any problems.”

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“I purchased a pair of boots and they… - I purchased a pair of boots and they arrived within 48 hours, unfortunately I'd ordered the wrong size. Not an issue, I got all the documentation onine and returned at the post office. Within 48 hours again the right size boots arrived and the only other problem now is my wife also wants a pair...”

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“Ótimo vendedor .. - Ótimo vendedor ... recomendo a todos ...”

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“I highly recommend this shop - I highly recommend this shop, there was an 'issue' with my crash helmet which was sent off for repair, the manufacturer lost it somehow. What did GetGeared do? Sorted me out with a voucher which more than covered a replacement lid to a similar original value and pinlock with a bit of change in my online account Now THAT'S customer service, thanks, Bri”

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“THE PLACE to get your biker gear - Been buying the gear from here since few years now, like the fact they usually try to price match the product when they can. Great selection of products with 1st Class service. Keep up the good work guys. The only downside... there is no shop in my area (HEATHROW/Slough) ;)”

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“Absolutely brilliant. Excellent customer service. - Absolutely brilliant. Ordered two different balaclavas to see which one suited my needs best. Returned the one I didn’t want free of charge. No hassle at all.”

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“Good delivery service and back up is… - Good delivery service and back up is very good on returns”

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“No Drama - Ordered the item, paid for the item, received the item and the item works fine.”

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“fast and reliable service thank you - fast and reliable service thank you”

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“Had an issue with size of a garment - Had an issue with size of a garment, but they exchanged it, no problem no fuss. Easy to deal with, great price.”

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“Excellent delivery good quality good… - Excellent delivery good quality good online service”

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“Great price and delivery was as… - Great price and delivery was as expected. Unfortunately I ordered the won't sized gloves but a quick call to my closest shop and they had a pair that I could swap with”

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“Can’t complain - Trousers were way too big but return was free and simple and the refund was issued after a few days. Great service”

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“Would use again... - Would use again... Easy to search and find products. Quick and efficient delivery.”

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“No problems - No problems. Easy to use site.”

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“Alpinestars Tech Air… - I purchased an Alpinestars Tech Air system from GG and received the very best customer service from the Surrey store. The staff were helpful, informative and super friendly. My son had fun checking out all of the gear also. Also they matched the price of the tech-air system so I knew I was getting the best price available. Really happy with my purchase.”

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“Great service fast dispatch no problems - Great service fast dispatch no problems”

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“Wow! Received my items in the US very quickly. - Site is easy to use. Prices are very competitive including shipping compared to US-based retailers. Communications regarding my order were relevant and timely.”

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“Held Overgloves - I ordered the overgloves after a really wet 300mile run which proved my ,(up till then ),waterproof gloves have limits. Very soon after the Held motorcyclists overgloves arrived and they fit perfectly over my old gloves. They are simple but brilliant,the service was top notch.”

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“Price matched me which was great but… - Price matched me which was great but then i found another place cheaper and i emailed asking if they would price match again but no response.”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews