GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Very helpful staff 👍”

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“Fantastic service, items in stock and dispatched incredibly quickly. Much better service than others e.g. SBS, who have gone down hill quite rapidly.”

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“Just purchased pair of Revit gloves to use during colder weather. Great help & advice from all staff. Didn't feel rushed will be back for other gear in the future.”

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“Bought a pair of water proof over trousers for my son who cycles to work, great product at a good price, very quick delivery, many thanks.”

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“Just had a lovely email from the people from GetGeared about a purchase I had with them in November. I had a phone conversation with a lovely lady about my order and I was kept informed about my order and was totally satisfied with the transaction. Happy customer.”

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“Attentive, knowledgeable service”

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“I have bought from this company a few times, prices are competitive, product quantity is excellent, delivery has been exceeded, keep you informed by excellent customer service. Will use again highly recommend.”

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“I buy most of my gear online never let me down. I popped into the shop because wanted jacket needed to no what size the staff are so helpful and friendly Highly recommend this shop”

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“I phoned the Leatherhead store to enquire about some Macna heated gear, the items were in stock so went to view and try on, Martin was really helpful even though he was in the middle of packaging items for dispatch to customers, he explained how the system worked and the best way to connect, nothing was too much trouble for him, excellent customer service.”

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“No complaints. Will use again”

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“Always a pleasure to shop in store or online. Friendly and knowledgeable staff and competitive prices. Quick online delivery service too.”

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“Very friendly and helpful company. The prices are really good, would highly recommend”

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“Excellent service at all levels”

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“Used GetGeared previously and what gets you is the care and attention the staff give you. Martin was brilliant. He was happy to take the time to show me what's what and knew exactly not only what I was looking for, but what I needed. Such a great experience. Highly recommended!”

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“Visited GG today to try out jackets for my daughter who is about to embark on motorcycling. Martin in the shop was very helpful showing us the jackets and getting the sizing right. In the end we got a great deal - manager’s special and very happy.”

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“I visited Get Geared for the first time a few months back to look at Rev-It trousers and Kriega bags, which I knew they stocked. I used their appointment booking system, which worked a treat as it meant they had time to help me get the best fit trousers. The bag I wanted wasnt in stock, so they sent it on to me later. I highly recommend them - they are very professional and take care to make sure that their customers purchase the right item for them.”

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“Decent stock and very friendly staff!”

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“Swift delivery in time for Christmas. Loving the packaging and sweet surprise from Martin x”

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“Brilliant customer service. Took time to go through all the options.”

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“Great service! Personally checked in with me to confirm a detail of an item I’d ordered before shipping which was great as I’d ordered as a gift for someone. My order arrived quickly and in loads of time for Christmas. Would recommend and use again in future!”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews