GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

Visit Website

Write Your review

Tell us how GetGeared.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfy and great quality - Comfy and great quality. Recommend.”

Helpful Report

“To be honest i want to say every thing … - To be honest i want to say every thing was prefect. But i think you guys need to design your websit better than this to make it easier for searching the product. Especially for sizing and some of the clothing geting mix with lady clothing or othere things. But when you find what you want every thing is so easy applying for finance is super quick and delivery and packaging is perfect. Hopefully with my next order yoi get 5 star”

Helpful Report

“Great company - Second time I've used get geared. Easy to use. I used the finance option this time. Very easy to set up. Got a voucher code which I used after. Very pleased. Good company. Will definitely use again in the future.”

Helpful Report

“Very pleased with how quickly my order … - Very pleased with how quickly my order arrived and in excellent condition. Have used before and will use again.”

Helpful Report

“Totally satisfied - Nice website, great international shipping prices and fast delivery”

Helpful Report

“Great service and speedy delivery even … - Great service and speedy delivery even when one of the items was out of stock. Thanks Ged”

Helpful Report

“Quick and easy - Quick and easy, tracked shipment means faster pickup”

Helpful Report

“Bons preços - Bons preços bons artigos bem embalados.”

Helpful Report

“Get geared roseville road Leeds very knowledgeable lady .tried numerous helmets on they couldn't do enough for you”

Helpful Report

“Very good service! - Very good service! Got an Drift action camera from them. Interest free credit, next day delivery and a £5 voucher. What's not to like!”

Helpful Report

“Getgeared a great name for a great service - Very good customer service, quick delivery and dispatch. The Merlin bike boots tend to be rather small sized. I Normally take a size 9, I ordered a size 10.- but needed a size 11. Getgeared also did a price guarantee, that saved me £20 , thank you.”

Helpful Report

“Prompt delivery - even to N Ireland - Great prices, prompt delivery - even to N Ireland!”

Helpful Report

“Price matched my boots and when they … - Price matched my boots and when they were too small exchanged them quickly and for free. This makes all the difference when buying clothing as sizes can vary dramatically. Will be using them again.”

Helpful Report

“very helpful team very friendly and - very helpful team very friendly and most of all very patient with us”

Helpful Report

“Second time iv used this store exactly … - Second time iv used this store exactly what i ordered”

Helpful Report

“Always friendly and honest - Always friendly and honest. Happily shop here again.”

Helpful Report

“Excellent service as always. - Excellent service as always.”

Helpful Report

“Visited the shop in Leeds was … - Visited the shop in Leeds was disappointed in how I was dealt with, I was looking for a specific brand of waterproofs and was pointed to a rack which contained various brands some of which were on the floor, there, was a bit of follow up but basically that's all we've got, no effort to guide or indicate I could check online. On my return home I contacted your online sales as I was concerned about purchasing the correct size, and, your sales rep Victoria saved the day, she helped me with my sizing concerns, offered to order them for me but I wanted to browse the site more, so credit to Victoria a bit of work needed in Leeds. The ordering process went smoothly and although one part of my order was not in stock it was despatched a couple of days later and I received the whole order within 7 days which is acceptable. I have already used the waterproofs and I am very pleased with this product.”

Helpful Report

“Great website - Great website, product arrived fast with lots updates & just as described”

Helpful Report

“I get geared with GetGeared - I have had the pleasure of ordering numerous items, crash helmets etc from this company, and have always found the quality of the items superb, and the service faultless. Highly recommended.”

Helpful Report

GetGeared.co.uk is rated 4.9 based on 2,051 reviews