GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

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Anonymous

Anonymous // 01/01/2019

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“Ordered some gloves, showing as in stock and appeared at my door 2 days later. Nice fast service, plenty of email updates. Will happily use again.”

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“Great shop excellent stuff, my first shopping with getgeared and not last”

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“Use this when I am out in the wind walking my dog. Fills the gap between coat collar and hood. Works great .”

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“Purchased a Shoei Hornet ADV helmet. Good price, especially with Bennett's discount code. Good comms and prompt delivery. Overall great service.”

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“Great value for money, fast delivery!!. Thank you!!”

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“First time ordering and I wasn't disappointed, prompt delivery, brilliant website, highly recommend.”

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“Great service delivered prompt gloves are very comfortable and worth the £130 price tag would definitely buy again from GETGEARED!!!!”

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“I was able to order with confidence and delivery came faster than expected.”

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“Excellent service”

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“I phoned the store as I needed advice on the gloves. I was given really good guidance and so placed the order. The gloves arrived on time and well packed. I'm really happy with both he purchase and he service from GetGeared”

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“well informed information, great store”

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“Still have not received my refund I don't see why it's taking this long.”

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Hi Kim, Thank you for taking the time to leave us feedback. I have looked into your order and can see that your refund was due to be processed in the next 1-2 days. I have contacted the finance team and can confirm that this has now been processed for you. For issues with an order, please contact our Customer Services and we would be happy to help. Kind regards, Amy

“Very helpful and quick delivery will definitely use again”

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“Great service with quick delivery. Will definitely shop with Get Geared again. Great selection to choose from”

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“Ordered a Oxford Anchor Force ground anchor online, staff phoned me to inform me that the colour had changed due to newer model being released and would I still be interested in the item. Brilliant service checking before shipping etc. Of course I obliged as the colour isn't majorly important for me. Prompt delivery and installed. Very happy with the service again from Get Geared.”

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“Can't remember what I've ordered, but it was really good and it was delivered on time. 5stars.”

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“Incredibly helpful, friendly and knowledgable service, will definitely order from them again.”

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“I found ordering from Get Geared to be easy and trouble free with the products I wanted easy to find. Once ordered the items were dispatched and delivered quickly without fuss and no issues with sizing and fitting, so no complaints”

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“I can't speak highly enough of these people, they even managed to sort out an online order that I had gloriously ballsed up.”

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“Fast delivery and knowledgable staff”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews