GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Excellent prompt service and great gear. - Excellent prompt service and great gear.”

Helpful Report

“Really quick postage and soon had what … - Really quick postage and soon had what I ordered. Although I have to send items back to get better fitted sizes. I am really impressed so far. Can't wait to get on the road in my new gear. Will be using Getgeared in the future.”

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“my Alpinestars Andes jacket - Ordered my Alpinestars Andes jacket, came 3 days later so well chuffed with that, also the cheapest place I could find so thumbs up again. I will definitely be coming back to get geared”

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“Very quick delivery - Very quick delivery. No issues at all.”

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“Competative price and arrived quickly - Competative price and arrived quickly. Will certaily use them again”

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“Bought a helmet and received an email … - Bought a helmet and received an email that day to say that it had been discontinued and I could either get the newer model at the price I paid or a refund. All in a great service, well priced and will definitely use again.”

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“Wish I'd known years ago. - Really friendly helpfull staff,quick despatch and great communication, will definitely be using these guys from now on . Also got a great selection to choose from .”

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“Brilliant, really helpful and good prices - Really helpful staff who were happy to help getting out different sizes etc, as my item wasn't in stock I got a choice of them ordering it in and coming back to try before I bought or free delivery. Went for delivery and my gloves arrived within a few days and were perfect. Will be going back for boots soon.”

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“Super fast delivery to Australia - Ordered my Merlin Sandon waxed cotton jacket on a Wednesday. Had it in my hands the following Tuesday, in Australia!”

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“Excellent - Excellent communication and service”

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“Brilliant service - I've bought quite a few bits of gear from GetGeared since my early teens (including the first motorbike gear I ever bought) mostly in the Leatherhead store and 1 thing from their online store. I've always had a good experience and the staff are always happy to answer questions etc.”

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“quick service - Ordered wrong size, free exchange, easy and quickly replaced, also best price for jacket.”

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“Great Prices - Great Service...what more could you ask for? - I've been a customer of Get Geared for a while now and every time I've ordered anything the whole process has been seamless. Website is straight forward, REAL people answer the phone if you choose to call and stuff is delivered on time and in good packaging. As long as this continues...I'll continue to be a customer!”

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“Fabulous service as always - Getgeared is the best site, great prices, excellent selection and wonderfully helpful staff”

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“Brilliant service again. - Was unsure about sizing of trousers. Phoned and got an extremely knowledgeable, helpful assistant. Placed my order over the phone and it arrived by tracked mail in very quick time. My second purchase from this great retailer. Both my jacket and trousers are great quality at an unbelievably good price. Highly recommend and will use again soon.”

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“Product as described, fast delivery - Great company, product exactly as pictured/described, would use again and recommend to anyone looking for motorcycle gear.”

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“Exellent - Exellent service! 5+”

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“100% EXCELLENT JOB !!! - I will recommend you to all. You have done 100% excellent job. In the future i will buy only from your site!!! Best regards from Romania. Peace. P.S Best and FAST delivery ( 3 days to Romania )”

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“Very good - It was a bit disheartening they didnt have the jeans i ordered in stock, but one quick phone call and i received an instant refund. The boots and jacket arrived very fast though and the customer service team were very helpful and frirndly.”

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“Bike mirrors - Ordered easily and delivered on time with royal mail tracking service”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews