GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“very good product and fast delivery”

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“Excellent service, called when sending. Free upgrade to next day delivery so I could have it for the weekend. Very good indeed. Thanks.”

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“Disappointing first order experience overall, took around a month to get my items and dispatch times were not in line with the ones stated on the website. Support was quick and attentive, but even then the information received didn't match up to what actually happened. The products when they were finally received were great and packaged well. No complaints with the items themselves. All in all, if you need the items quickly don't pick anything that has a suggested dispatch date or alternatively go with SBS or other nonindependent retailer. I will likely only go with GetGeared again if the prices were outstandingly worthwhile or if it's a specific size that's not stocked elsewhere.”

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“Excellent Customer Service and goods sold at a sensible price! Also a VerySpeedy delivery!”

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“Excellent service kept up to date with despatch and delivery Very quick and excellent quality Thank you so much for the quality and service”

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“Placed an order on Thursday evening with some of my items pending coming into stock, I spoke with Suzie and Trish with regards to a delivery date as I needed it ideally for my son to take his first bike test this coming week. Arrived Saturday morning and have had several calls to advise the specific items I needed were on the way, thanks so much for going out of you way to help, I have one happy kid, much appreciated x”

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“Bit of a delay but got what I ordered in the end,great communication throughout.”

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“Great team very helpful top quality products at a great price.Cheers guys and gals.”

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“I’ve always liked Shoei helmets and GetGeared had a great range at equally great prices. It arrived in good time and in perfect condition. I’ll be back! Many thanks guys.”

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“Good service all round”

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“Getgeared.co.uk are everything you could ask for in a purchase. Great equipment and supplies and more importantly trustworthy. I am always apprehensive with any thing I buy , however never ever had a problem. Them. In fact, when I foolishly ordered the wrong size rainproof they sorted it without any fuss. Any questions I have, answered. Great, can’t ask any more.”

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“Great service, good prices, only problem code WEL10 didn't seem to work, but my purchase was a good price anyway.”

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“Delay on shoe order”

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“Good service”

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“Helpful staff on phone Haven't opened packaging yet can't wait to try them on”

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“Brilliant company Brilliant customer service excellent items really recommended this company”

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“Have been using your shop for the past year , I haven’t had any issues with my delivery or service I really like the the hand written note on the invoice and the key rings .. Will be back shopping in the future. Thanks .”

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“10% off code WEL10 does not work. Grrrrrrrrr”

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“Excellent service quick delivery best price no one could match the sale price of Revit jacket would definitely buy from this company again”

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“As a first time buyer of motorbike gear the staff when rang were extremely helpful to me assisted on sizing of items, ensured items were sent out ASAP which was a great help as it was needed for a particular date and after sales assistance has also been great many thanks”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews