GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Very good and fast service brilliant - Very good and fast service brilliant”

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“Fast delivery - Fast delivery. No problems. Will use again.”

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“Great shopping experience with a … - Great shopping experience with a greatly improved online shop”

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“Great company to deal with - Great company to deal with, very helpful and very quick to sort my order. First class service and product , definitely recommend to all friends and family . Many thanks”

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“Good product - Good product , arrived promptly, very helpful when making the enquiry prior to purchase.”

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“Never had a bad experience with this … - Never had a bad experience with this company. If I had my own company I would try and model it on this one.”

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“No tracking of goods, but otherwise good - Ordering and delivery was easy and without a hitch, but the tracking did not work. The products are as expected and except for the initial uncertainty, I am content.”

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“Excellent customer service - Excellent customer service, highly recommended. Speedy delivery, unfortunately I had to rerurn my item due to it not fitting, the return was easy and paid for. I had excellent guidance and a quick refund”

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“Excellent service - Excellent service”

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“Very helpful and knowledgeable staff.”

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“First class service from a first class … - First class service from a first class supplier.”

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“Fab service, nice and easy to use … - Fab service, nice and easy to use website.”

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“My original order for a motor bike helmet… - My original order for a motor bike helmet was delivered quickly, but it the fitting was too small. I returned the helmet, but I had to chase this up as it took a good 10days before it was registered as having arrived. A replacement helmet arrived quickly. Unfortunately this was not working properly since the sun visor could not be operated. I think buying a motor bike helmet by mail order was probably not a good idea on my part.”

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“Bought some boots off these guys - Bought some boots off these guys, well displayed on the website and quick delivery. Couldn't ask for any more”

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“Great customer service - It is when things go wrong you find how customer friendly a company is. I ordered a Spidi jacket which when received was missing the H20 out inner jacket. I popped into the Letherhead store and they could not have been more helpful with the lady who served me checking the Leeds store for a replacement ( and a larger size). This arrived by post two days later no hassle no fuss. Cannot recommend Getgeared highly enough. I will certainly be using again and again many thanks”

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“Ordered and arrived in three days - Ordered and arrived in three days. V Happy”

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“Good customer service - Was very helpful with everything and got me my order on time”

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“Very good service quick delivery - Very good service quick delivery”

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“Quality service - Fast delivery. Easly online ordering. Good offers. Picked up some boots for bargain price. Don't do many miles so price was important. Quality of product great. Thank you.”

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“Sdoc100 motorcycle cleaner supplied by … - Sdoc100 motorcycle cleaner supplied by Getgeared. I oped for the 5l bulk buy as I use a lot of this excellent product which ensures the grease and dirt just melt away without too much effort. The service and turn around from get geared was superb I recommend!”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews