GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“My order arrived on time and was well packed good product thanks”

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“Fantastic customer service! Staff were so helpful and went out of their way to find what we were looking for. Would definitely recommend.”

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“I heard about get geared from a friend and wanted to purchase a new helmet. After looking through and choosing the perfect one, I was given my arrival date. To say my experience with get geared did not go as expected, I can hand on heart say that a worker there called Suzy had done everything possible in her power and then some to make sure I left as a happy customer! If it wasn't for her continuous help I'm sure I'd have just asked for a refund. But because of her I now have a brand new helmet and am still happy to purchase items from get geared”

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“I had an issue with the datatool warning light,I contacted datatool,they weren't interested, I'd purchased my product via GetGeared,they unlike datatool were excellent, attentive and professional,highly recommend”

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“Good customer service. I was having delivery problems with the courier, who said the had no knowledge of my tracking Number (Hermes). I e-mailed GetGeared and received an immediate reply (Suzy) who said she would sort it. I received my delivery the next day.(Thank You )”

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“Fantastic service and at a fantastic price. They not only offered a price match they actually beat Amazon by over 20%. Will be using these guys again.”

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“Needed winter gloves at short notice, item was easy to find and order. They had much better options for sizes than the other sites I also use. Delivery was prompt.”

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“Everyone at get geared is fantastic .. product prices . Service is second to non . Always willing to price match . I've bought alot of items over the last year and just bought another rst jacket due to weight loss . G -rewards is a great bonus aswell . I woukd happily recommend get geared to anyone”

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“Excellent customer service, quality products and great prices.”

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“Great customer service and tailored experience when I visited the store”

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“Great product, great price and great service… and a pack of sweets as a bonus with my order….couldn’t ask for more.”

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“Exemplary, competitive, helpful, friendly and efficient. Will definitely be using Get Geared in the future, and from experience I have had wouldn’t hesitate to recommend to all.”

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“Great help from customer services following confusion caused by the courier regarding delivery date. I was assured that the item would arrive next day, which it did.”

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“Friendly and helpful service and competitive prices!”

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“Had no clue about buying my first helmet before arranging to come in to Get Geared in Leatherhead, left with a very clear idea of what I would need and what felt comfortable. Staff were super knowledgeable and patient, and delivery of the helmet I picked out in store was fast and reliable. I'll definitely be back in future!”

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“Ordered my waterproof trousers and they were delivered earlier than expected will be using this site again if I need anything else also was cheaper than Amazon for the same trousers”

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“Attentive staff, who spend proper time with you to ensure that you get exactly what you need. They are knowledgeable about the products they have in store, and what is available more widely. They are honest and sell with integrity - not out for the most expensive sale, but for the right sale. Am now fully kitted out, and will revisit for any other bike needs I may have in future. Couldnt recomemend them enough!”

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“I recently bought an Alpinestars Hurricane Rain Suit and I cannot praise the staff enough. Their attention to detail, efficiency, and depth of product knowledge was exemplary. The whole shopping experience was faultless. Thank you so much.”

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“I wanted to buy my granddaughter wet weather gear and made an appointment to take her to the shop this morning. When we arrived Martin had already sorted a selection for her to try & nothing was too much trouble. He was patient, friendly and really helpful. We ended up with brilliant jacket, lovely trousers and an extra thermal layer, will definitely use GetGeared again, top job!”

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“Good service came quick”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews