GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Fast delivery great products will use again”

Helpful Report

Hi, Thank you for taking the time to leave us feedback! Reviews like yours make such a difference to companies like ours. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Excellent service. Very quick delivery and kept informed. Strongly recommend.”

Helpful Report

Hi, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your shopping experience and that your item arrived with you quickly. We hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Great service from Martin , highly recommended”

Helpful Report

Hi TG, Thank you for taking the time to leave us your feedback about your experience with us, especially for your comments about Martin, I will ensure that this is passed along to him to read. Reviews like yours make such a difference to companies like ours (and our staff - makes our day!) We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Fantastic service. Bought a few things from Get geared. Always great pricing and quick delivery A++”

Helpful Report

Hi Adam, Thank you for taking the time to leave us feedback! I'm happy to hear that you have had such a positive experience shopping with us. I'm glad to hear that your order has arrived with you safely and quickly. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Product arrived quickly and they payed for DPD next day delivery”

Helpful Report

Hi, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm happy to hear that your item has arrived with you safely and so quickly. We do hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Great service from Martin for purchase of Back Protector. Good fit after trying many different options. Made my track eve session that day thanks to GetGeared! Cheers David”

Helpful Report

Hi David, Thank you for taking the time to leave such wonderful feedback, especially for Martin. I will ensure that your comments are passed along for him to read. I'm glad that we were able to find a suitable Back Protector for you and that you were able to make it to your track session. We do hope to see you shopping with us again in the future. Kind regards, Elise GetGeared Team

“This is my 4th purchase from getgeared and it’s the best out there,had a Slight problem with the last, but a phone call just settled it and you can see that its small business as the attention to what they offer is outstanding,absolutely outstanding for me so you have a loyal customer”

Helpful Report

Hi Michael, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm so glad to hear that you have been shopping with us for a while - however sorry to hear that you experienced an issue with your purchase. But I am happy to hear that this has been resolved for you. Hope you are enjoying your items and hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team Kind regards, Elise GetGeared Team

“So happy with my gloves should of found this site sooner”

Helpful Report

Hi Mel, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you have found us and that you are happy with your new gloves! We do hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“I went to buy a new crash helmet. Martin was very helpful and discussed all the details of the helmet I chose. For the first time in all my years of biking I was fitted for the crash helmet, to get the correct size.”

Helpful Report

Hi Stephen, Thank you for taking the time to leave us your wonderful feedback after your recent trip to our store. I'm so glad to hear that Martin was able to provide you with this information and ensured that you left with a helmet that is perfect for you! I do hope that you have been enjoying this and we do hope to see you shopping with us again in the furture! Kind Regards, Elise GetGeared Team

“package arrived safe and intact via Evri, excellent serivce, Thank you.”

Helpful Report

Hi Geoff, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that your items arrived with you safely and so quickly. Hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Good service, slight issue with Order that they rang me to resolve and offered me several options! Will be using them again”

Helpful Report

Hi, Thank you for taking the time to leave us your feedback on your recent experience with us. I am glad to hear that we were able to resolve the order issue for you quickly. We do hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Very happy, great service, highly recommended 👌”

Helpful Report

Hi Andy, Thank you for taking the time to leave us feedback! Reviews like yours make such a difference to companies like ours. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Due to a recent update to Getgeared’s online shop it appears that my customer account has been deleted. Not really happy with this as I’m a multiple return customer.”

Helpful Report

“Great service, speedy delivery. Love my new helmet. I'm sure I'll be ordered some more stuff soon.”

Helpful Report

Hi Mel Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your new helmet and this was delivered so quickly! Hope you are enjoying your helmet and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Great service, delivery made on time despite striking action”

Helpful Report

Hi Steven, Thank you for taking the time to leave us feedback! Reviews like yours make such a difference to companies like ours. I'm glad to hear that your order arrived with you so quickly even during the strike! We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Bought Ladies Rev'it Eclipse Jacket in black, had a chat with George beforehand who was very helpful (and good fun!), was also helped by Trish who was lovely. Jacket arrived in record time and thanks to knowledgeable staff, fitted perfectly. Thanks, GetGeared, will be back and will also be recommending you to others. Absolutely fab! Dee x”

Helpful Report

Hi Dee, Thank you so much for taking the time to leave us your feedback about your recent experience with us, especially for the comments for George and Trish. I will ensure that these comments are passed along. I'm glad to hear that you were happy with your jacket and that this was delivered quickly! Hope you are enjoying your items and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Another top item,great service AGAIN.”

Helpful Report

“Would definitely recommend these guys, I got an amazing discount and next day delivery free!! Brilliant service and communication, thank you so much I love the new lid too 😁👌 some nice gear on their website, check them out. Many thanks again guys.”

Helpful Report

Hi Brenda, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your helmet and that this was delivered quickly! Hope you are enjoying your helmet and hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Absolutely fab service from a warm and friendly team - got us out of a sticky lack-of-antifreeze-for-the-car situation, stepping up when Tesco and B&Q couldn’t deliver! Would definitely shop here again, and thanks for the crabbing recommendations (the kids are very excited to go!)”

Helpful Report

Hi Tomi, Thank you for taking the time to leave us your feedback about your experience with us. I'm glad to hear that we were able to help with your Antifreeze emergency! We do hope to see you shopping with us again in the future. P.s hope you were able to go crabbing in the end! Kind Regards, Elise Customer Care Team

“Very easy to order and delivery was very quick, just a couple of days.”

Helpful Report

Hi Carole, Thank you for taking the time to leave us feedback! Reviews like yours make such a difference to companies like ours. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

GetGeared.co.uk is rated 4.9 based on 2,051 reviews