GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

Visit Website

Write Your review

Tell us how GetGeared.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to buy from. - Great company to buy from.”

Helpful Report

“Great Company to work with! - Great Company to work with, excellent communication ! Give them a try.”

Helpful Report

“Good service - Good service”

Helpful Report

“Happy chappy - I bought a pair of Rev It Bleeker boots which are as described.The advice on selecting a size smaller than usual worked for me. The jeans I ordered were out of production so the guys at Get Geared upgraded me to a more expensive pair for the same price...very happy”

Helpful Report

“Excellent service. - Excellent service. I ordered some wet gear and a helmet on line. The wet gear was perfect in size, style and quality but the helmet was too small and I found it a little too bulbous (open face) for my liking. As I was going away two days later I took the helmet back to their Leatherhead shop rather than post it. Despite Greta being very helpful I couldn't find one I liked so was promised a refund. I had notification this had been done on my iPhone before I even got home!! Spoke with Victoria at their Head Office (again superbly polite) who confirmed it had been done. A welcome change to find a team who understand good service!! Products in store very good too. I bought some straps etc. Cathel Maclean, Farnham As”

Helpful Report

“Super fast delivery - Super fast delivery, great price and excellent product thanks very much.”

Helpful Report

“Items arrived quickly and item returned … - Items arrived quickly and item returned due to wrong size was replaced quickly too”

Helpful Report

“The experience would have been just a … - The experience would have been just a tad easier had I been able to order both items together. One was from the cycle web site, the other from the motorcycle, they were sent under separate cover although upon explanation I didn't pay postage. Overall.....satisfied with product and service.”

Helpful Report

“Always great service - Always great service, either online or in store. Have used for many purchases, will to continue to use Get Geared.”

Helpful Report

“Fast Delivery - Thought I would be in for a wait as my new helmet was out of stock but it arrived just a couple of days after I ordered it! Great customer service, well packaged and quick delivery! What more can I say?”

Helpful Report

“Get geared. - Made a couple of orders now and loving the service and products.”

Helpful Report

“Quick delivery and good communications - Quick delivery and good communications, I will be shopping here again.”

Helpful Report

“Great service - Great service, kept informed throughout the transaction and delivered on time.”

Helpful Report

“Fast with excellent low shipping cost - Fast with excellent low shipping cost”

Helpful Report

“Great price and very prompt delivery … - Great price and very prompt delivery for my tomtom rider. Im very happy!”

Helpful Report

“Repeat shopper - Repeat shopper, happy with experience.”

Helpful Report

“Excellent service..highly recommended - Excellent service..highly recommended”

Helpful Report

“excellent would give 10/10 - Put in a rather large order with Getgeared for myself and the wife. Helmet, boots, trousers gloves full kits all came packaged well. we were informed of delays on part of the order and everything was in perfect condition. wifes boots ended up being slightly to small so got them returned and exchanged with no extra for the shipping and a very friendly CS team. Wouldn't hesitate to use again.”

Helpful Report

“Great service all round - Great service all round”

Helpful Report

“good company to deal with - arrived very quickly, well packaged and good product. :-)”

Helpful Report

GetGeared.co.uk is rated 4.9 based on 2,051 reviews