GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

Visit Website

Write Your review

Tell us how GetGeared.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, Great service 👍”

Helpful Report

Hi Anthony, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience. We do hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Brilliant customer service. Very friendly and professional. Thanks to Trish for helping with my order.”

Helpful Report

Hi, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and Trish was able to help you with this. Hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Amazing contact and advice First class product and very fast deliver Thank you”

Helpful Report

Hi Martitta, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with the advice that you had received and your item arrived with you quickly! Hope you are enjoying your new item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“As a non biker buying a birthday for a biker, I would like to commend you on how easy your website was to navigate. I found what I was looking for with ease, and other people reviews helped this non biker make a great choice in winter gloves. My order was dealt with smoothly and swiftly and I was informed every step of the way. On receiving the goods they were well packaged and included a little tube of Lovehearts💗 The gloves were well made and well worth the money. Thank you for your great service, will definitely use again.”

Helpful Report

Hi Jocelyn, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you had a pleasant shopping experience with us and were able to find a suitable gift for the recipient! I'm glad to hear that you are pleased with your purchase (and your Lovehearts :) ) We do hope the recipient is enjoying their new gloves and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“I purchased my helmet from GetGeared and to my delight it arrived earlier than expected, they chose to make it next day delivery so I could use my helmet ready for the weekend, I didn’t ask for this but little gestures like this are unfound of these days and a company to do this out of their own good will is exceptional! I am delighted to have purchased my helmet through them and will definitely be using again! Thankyou very much!”

Helpful Report

Hi Macauley, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and your order arrived with you quickly. It was our pleasure to be able to do this for you! Hope you are enjoying your helmet and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Everything is spot-on thanks”

Helpful Report

Hi Steve, Thank you for taking the time to leave us feedback! Reviews like yours make such a difference to companies like ours. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Martin could not have been more helpful in advising on a new helmet and ordered one in especially. Delta was in store and was very attentive when I came to collect the helmet. Great service and I will be dealing with them in the future.”

Helpful Report

Hi Max, Thank you for taking the time to leave your comments about your recent trip into our store! I am glad to hear that you were happy with the help that Martin and Delta were able to provide for you whilst here and I will also ensure that these lovely comments are passed along to them to read. We do hope that you are enjoying your new helmet and we do hope to see you shopping with us again in the future! Safe riding! Kind Regards, Elise GetGeared Team

“Happy with GG Just a slow evri delivery ... Maybe try FedEx guy's👍”

Helpful Report

Hi Jethrow, Thank you for taking the time to leave us your feedback about your recent experience with us. I'm so glad to hear that you have been happy with the service that you have received, however I am sorry to hear about your slow delivery. We do take all customer feedback on board and will look into alternative shipping options that we could possibly introduce in the future. In the meantime, I do hope that you enjoy your new item and hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Great service, goods arrived on time, top spec items. Would highly recommend”

Helpful Report

Hi Brian, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your items and that your order was delivered quickly! Hope you are enjoying your items and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Fantastic service- will certainly use Getgeared again Thank you”

Helpful Report

Hi Simon, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm also so glad to hear that you were happy with the service that you have received! Hope you are enjoying your new items and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Infinitum GTX glove liners, takes the chill off on those cold mornings. Thank you”

Helpful Report

Hi, Thank you for taking the time to leave your feedback about your recent purchase with us. I am glad to hear that you are enjoying your GTX glove liners and they are keeping your hands warm! We do hope that you continue to enjoy these and we do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Great quality ladies jacket, helmet, gloves. All very good value. All fitted fine.”

Helpful Report

Hi Susan, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your purchases and the items fit you well! We hope you are enjoying your clothing, helmet and gloves and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Jacket I ordered was great quality and fit really nice. Delivery was seamless. Thank you, would definitely recommend.”

Helpful Report

Hi, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your purchase and this arrived with you quickly! Hope you are enjoying your new jacket and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Very prompt delivery and beautiful, good quality silk gloves for my husband to wear under his gardening gloves. He was pleased to get gloves that were large enough as this has been a problem in the past.”

Helpful Report

Hi, Thank you for taking the time to leave us your feedback on your recent shopping experience with us. I am happy to hear that your order has arrived with you quickly, safely and the gloves are just the right thing for putting under his gardening gloves! We hope that he continues to enjoy these silk gloves and we do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Tea,

“Excellent service can't fault Very happy with my product Recommend this company 5 Star service”

Helpful Report

Hi Steve, Thank you for taking the time to leave us feedback on your recent experience with us. Reviews like yours make such a difference to companies like ours. We hope you are enjoying your new items and we hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“High quality clothing, helmet, gloves. All good value sale items.”

Helpful Report

Hi Susan, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your items! We hope you are enjoying your clothing, helmet and gloves and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“I was served by Martin today who was friendly, helpful and able to supply me with the type of boots I was after. Yet to wear the boots so can’t comment on them yet.”

Helpful Report

Hi Paul, Thank you for taking the time to leave us your feedback about your recent trip into the store. We are happy to hear that you have had a great experience with Martin and I will pass this comment along to him to read! I do hope that you enjoy your boots once you have been able to wear them and we hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Got what I ordered so I can't complain but the bike cover is a lot bigger than I was anticipating - not an easy thing to size. The last one was from Get Geared so if I could have looked that up it would have been helpful.”

Helpful Report

“Can't fault this company one bit probably one of cheapest TomTom around plus a discount code fetched it down even more, paid for royal mail but they were on strike so the kind lady at get geared phoned up and told me they were going to deliver it next day with a courier which it did, would definitely order from get geared again. 👍👍”

Helpful Report

Hi Robert, Thank you for taking the time to leave us your feedback on your recent experience with us. We are glad to hear that you are happy with your purchase and we were able to deliver this item to you quickly with a next day option. We hope you continue to enjoy your TomTom and hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Had superb service today at the leatherhead shop , great advice and a wonderful friendly greeting. Product demonstration was first class. It was a pleasure to make the purchase and an excellent price . Thanks folks”

Helpful Report

Hi Stewart, Thank you for taking the time to leave us your feedback about your recent trip into our store! We are glad to hear that you have had a great experience with us and have found the advise that you received to be helpful! We do hope that you are enjoying your items and we do hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

GetGeared.co.uk is rated 4.9 based on 2,051 reviews