GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Excellent service - Very quick and professional service”

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“Excellent service - Ordered a Nexx XD-1 in Large, arrived via DPD exactly as stated. Unfortunately I needed an XL so returned without any fuss, and received a replacement within a few days. Great service!”

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“Great service! - Get geared has a wide range of jackets, trouseras, boots etc... to suit all burgets. Although they cannot always price match all products they try their best to provide a competative price. Great communication and fast response to emails. Free deliver and returns means if your item doesn't fit you can return it hassle free :)”

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“Overall good - I found the website easy to use, the price as good as I could find and when the colour I wanted was found to be other of stock I was given another option without paying the extra. So good customer service. The helmet arrived in good time. My only concern was that both the box the helmet came it and the brown box that was placed in had no packing materials in them meaning the helmet had no protection from the bumpy ride in the delivery vehicle. Overall good experience though.”

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“Excellent - Great product. Best price. Arrived in good time. Would highly recommend. Thank uou”

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“Great service, yet again ! - From initial order to product arriving I was fully informed of the process, not the first time I've used Get Geared and certainly won't be the last, great products at great prices”

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“Good service, trusted company - Get order really fast after asked for partial items shipment. Delivered in time, and support always replies in hour or so. Really good service experience. P.S. The only bit to improve - is that the range of products is not the best, need to be improved definitely in the future.”

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“Very pleased with the service from Get Geared. - The website was very easy to use. The product I wanted was shown at a very good price. The jacket I ordered arrived very promptly by Royal Mail. I was very pleased with the Merlin Colt jacket when I tried it on. I would be very happy to use Get Geared again.”

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“The stuff I wanted wasn't in store so they ordered it and it came. - I had to wait but it all came and it's good quality.”

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“Held air n dry gloves - Excellent service ordered gloves from shop in person. They priced matched the gloves no problem, arrived two days later! Recommend highly. MV Marty.”

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“Excellent service - Order helmet, arrived but was too small. Needed quickly so re-ordered a larger size then returned small one free of charge. New helmet and refund of first order all carried out very quickly and efficiently, thank you”

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“Excellent customer service - I brought Spada boots and after 18 months they needed to go back to Spada under warranty. Spada advised that I return them to get geared. They simply replaced them without any fuss or hassle and would certainly be using them again.”

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“Good, Online Motorbike Accessory Store - I bought handlebar muffs and they have kept my hands warmer and dry. I am happy to recommend the store to others.”

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“Good - Great service and very quick”

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“Great product and service - Great product and service”

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“Quick, Well priced. Couldn't be happier - As title really. Ordered a sat nav, which came quickly, cheaper than anywhere else, and wrapped thickly in bubble wrap for safe transit.”

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“Great web shop - Affordable prices, fast delivery, great customer service. Definitely would recommend.”

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“Great price, rapid delivery - My Satnav was cheaper here than anywhere else, and although it was out of stock, the delivery was very quick.”

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“Electric gloves - I recently purchased a pair of heated gloves, the parcel arrived within days, making the transaction a very satisfactory one. Easy to place the order, good website, will use again.”

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“Fast delivery, great communication. - I ordered, I paid, I received. Pretty much exactly what you expect from a consumer transaction.”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews