GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Very Helpful and easy to buy from - I initially came across when I bought some gloves from them. A follow up e-mail advertised a lightweight overshirt. I had been looking for something lightweight but with protection for the warm summers we get (lol). Unfortunately the size only went up to 3XL - slightly small for me so I emailed them to see if it was likely to be made any bigger. Got a response almost immediately, unfortunately saying no but asking what I was looking for. I explained I was looking for a lightweight summer jacket and again immediately got a response recommending the Held Tropic II jacket. Ended up buying one.”

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“Great service fair prices - Great service quick dispatch Fair prices”

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“Efficient - As usual fast and efficient.”

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“Get geared great - Fast delivery, sorted a minor glitch in no time at all. Outstanding service!”

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“Great service - Order arrived in great time. Unfortunately had ordered The wrong size my mistake. Returned the item and free of charge which made things cost effective. Another item was sent out straight away and fits perfectly. Would recommend Using Getgeared as they are a first class company.”

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“Order was a bit delayed. - For the first time I felt it necessary to chase the order I made for a helmet. The helmet is obviously popular (and the site now says at least 3 weeks for delivery). I chased it up and was given a quick and polite response. A couple of days later I was informed my helmet and the other parts of my order had been dispatched. This is the first time that I have had to chase an item and they reacted very well. Will certainly be using them again.”

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“exellent service - First class in every way”

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“Great price quick service - Great value gear which was promptly received and well packaged with clear return instructions. Thank you”

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“Arai Tour X4 - Excellent communication no problems here”

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“Excellent service - Great comms, next day delivery via DPD of a rather hard to find item, spot on!”

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“Painless Helmet Purchase - After performing a quick internet search I found some voucher codes for 10% off which made Getgeared the cheapest for the particular helmet I was looking for. It took a day or two longer to arrive than the promised 48hr delivery but this was no big issue for me. The delivery was tracked and came with a prepaid return label. I have them saved in my bookmarks and shall be checking their site the next time I am looking for kit.”

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“Excellent service and communication - Looking forward to buying from Getgeared again.”

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“Good experience all round - Great range of products, fair prices, prompt delivery and free returns. Very pleased.”

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“Spot On - Great service, prompt delivery.”

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“No drama - I ordered it, it came quickly, what I'd ordered was all there, just sad I forgot I had a voucher for 10% off, doh”

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“What I ordered, when I ordered it. - They had the gear I wanted; the price was fine; and it arrived on time.”

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“oxford stormed bike cover - Excellent product,really pleased with it.Fits bike perfectly.Got medium for vfr 400..Easy to fit on and take off..Happy with delivery time and packaging.Thanks to Getgeared..”

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“A good company to deal with - Friendly people and fast delivery. Helpful staff and delivered early. Visited their Leather Head store and was impressed with the knowledgable, helpful staff . All the guys i dealt with were friendly. Although they didn't have the size of the particuar boot i wanted they went to great lengths to show me others they had in the price bracket i had. When i decided i wanted my 1st choice they located them for me and got the order placed and verified there and then. Good work guys.”

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“Boots - Had a very satisfactory result to an initial bad start. Thanks Getgeared very happy with my boots.”

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“Awesome! - Great communication and fast delivery.”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews