GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Great prices and delivery was fast. Would recommend highly”

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“I bought gloves for my son at Christmas. They arrived on time and he’s happy with them so all good. 👍”

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“Great service although I haven't tried the goods yet...warmed up eh?”

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“Website easy to navigate, item arrived in 2 days. Great service.”

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“Yep good service product was what I wanted should have ordered a large instead of XL as I have found with spada before”

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“Excellent service, really competitive prices and fast delivery, also getgeared have a great return policy 👍”

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“Great service and the gear is of top quality. I will shop with you again. Great job!”

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“Haven’t received my item yet, I guess it’s on its way hopefully will let you know when it arrives”

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“Item was cheaper at get geared than anywhere else and the service was amazing! I’m really impressed and will definitely use them again”

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“Their service was impeccable kept us well informed about delivery even phoning us. I would highly recommend them amazing.”

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“Took a week for delivery (not GetGeared fault). Customer service team were excellent, just a little disappointed with a rip in a riding jacket.”

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Hi Joseph, Thank you for taking the time to leave us some feedback. I am sorry to hear that there is a problem with your jacket. If you email our support team we would be more than happy to look into this for you and see what we can do. Kind regards, Suzy Your GetGeared Team

“Easy to use website, price was very competitive, and was kept informed on delivery status. Delivery was delayed by a day, but as it was the week before Christmas, and with all the strikes at the moment I thought that was pretty good.”

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“Get Geared was recommended to me by a friend and I can see why. The staff were all very warm and welcoming from the moment I walked in the store. I had the pleasure of being looked after by George, the owner, who was incredibly knowledgeable and helpful with a helmet fitting. He went above and beyond to ensured I was making the right decision. Great experience and will certainly be using them again in the future. Thank you”

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“Excellent customer service all around Firstly....excellent pricing Second.... fast dispatch Third.... had to chase up delivery due to strikes and courier backlog, they were polite and kept me well informed...even knew when the parcel eventually arrived just before I did and let me know...thats exceptional service! Thank you”

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“The customer service was amazing from Trisha the helmet is amazing and thank you for the sweets 😊”

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“excellent products and fast delivery.”

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“Took a ride out in the cold, not sure what to expect, but really helpful, item not in stock, but would be coming in, in a couple of days. Two days later, had a phone call to say they were they being posted, and arrived 2 days after that by courier. Quicker than Santa!”

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“Product arrived within days, nice quality and almost 40% price difference against similar products from other competitors . Would highly recommend to all”

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“The heated grips arrived on time . But I gave the box to my son so my grandsons can wrap them up to give me at Christmas! So it’ll be new year before I can fit them. My mate has the same grips on his bike. So I know they will be good”

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“Very strong gloves that offer good protection”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews