GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Excellent service - Prompt in there reply, price match with other websites, good deals and good quality gear. Fast delivery as well.”

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“Amazing staff not so amazing website - The staff instore and on the phone were excellent and easy to talk. They helped me het the best gear for my budget and was very professional. However, i had fair few issues with the online ordering as in several cases I did not recieve conformation emails as well as dispatched emails.”

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“Recommended for any biker - Bought a few things from them and the order process is very easy and clear. Delivery always on time or even earlier than expected. Getgeared offers a wide range of products at a competitive price and I usually check their web page to have an idea of what's new in the market.”

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“Great experience as always - Great experience as always, will be back for next season's gear when I transition to bigger bikes. Thanks to the team”

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“Would recommend - Would recommend, quick delivery in perfect condition exactly as description online”

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“Good website - Good website, easy to order. Let's hope my item arrives as expected and on time and I'll be back for more.”

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“Excellent service and good price. - Excellent service and good price.”

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“Brilliant service - Brilliant service, didn't have the helmet I wanted but it was there waiting for me the following day! Also very knowledgeable when helping decide on the right jeans for me.”

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“Bought Mesh Motorcycle Gloves and… - Bought Mesh Motorcycle Gloves and despite having 3 attempts at getting the right size (my fault ! ) GetGeared accepted the returns no problem and arranged for different sizes to be shipped out. Even emailing to explain slight differences in the minor colours of the different gloves being shipped and offering a full refund if I preferred. Excellent service all round.”

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“Motorcycle Trousers - Whist browsing online motorcycle retailers I came across Getgeared and happened to find just what I was looking for in their Sale section.The website was easy to manoeuvre through and with the benefit of PayPal payment secure and fast.Overall a pleasant experience and the trousers were perfect fit and great quality. Thanks.”

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“Abus disc lock - Great service as usual from Getgeared. Although item ordered was not in stock and was advised 7 to 10 days delivery it was delivered only 6 days after ordering. Very pleased with my new Abus disc lock.”

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“Great supplier! - Have made several purchases with GetGeared over the past year, both online and in-person at their Leatherhead branch. They are always knowledgeable, helpful and courteous. They have a good range of stock to browse, and are always on-hand for advice. Online purchases are delivered quickly and without fuss.”

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“Highly recommended - Cheapest price anywhere and delivered very quickly.”

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“Always professional and friendly… - Always professional and friendly advice. High attention of customer care guaranteed.”

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“Great service - Great service, quick and efficient. One of the few sites that actually gave me the length of jeans I order. Will recommend to all my friends.”

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“Product and service was good - Product and service was good, only Royal Mail not adhering to the promised delivery schedule tainted the customer experience a little. Get Geared managed the issue efficiently and I'd certainly use them again.”

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“Fantastic service - Fantastic service, really pleased.”

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“staff where great and helped me sort… - staff where great and helped me sort bike gear out ...”

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“very good service - very good service, will be using again.”

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“Good service can't ask for anymore 5* - Good service can't ask for anymore 5*”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews