GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Great boots - Very pleased with the purchase - fast delivery, fantastic boots - even better than the pictures. Great! Pretty expensive but worth it to me.”

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“Thanks - Quick, easy, painless”

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“Great website and excellent customer service - Have ordered twice from GetGeared and have experienced excellent customer service after a faulty component was delivered. Delivery is quick if they have the item in stock, availability can be checked on the item you are ordering. They might not always be the cheapest but if you email a competitor price, they will try and match it by giving you a code to use at checkout.”

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“First time, but not the last - First time buying from these guys. Would highly recommend. Delivery was quick. Items were as stated. May take a visit to one of their shops.”

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“Never a Problem - Since finding, and beginning to use, GetGeared I've never had a problem with the order process or delivery, which is always prompt.”

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“Really convenient. - Had ordered two items, one takes awhile but they were kind enough to send me the other asap as I cheekily requested”

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“One of if not THE best online shops for Motorcycle gear - Great selection of gear, Great finance deals and an easy system to use with swift deliveries via DPD - what's not to like”

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“Quick delivery and we'll packaged - Quick delivery and we'll packaged”

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“Great Quality - After watching Get Geared's online glove reviews, I had the confidence to spend a few quid on a new pair of Alpinestars Polar GTX. Website is easy to navigate, product info is perfect and subsequent delivery was rapid.”

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“Great people to deal with - Couldn't be more helpful or accommodating, had to return part of the order (not back yet but have full confidence), absolute pleasure to deal with”

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“Excellent customer service - The customer service is excellent and I wouldn't hesitate in recommending getgeared to anyone. Timely responses and friendly staff make purchasing easy. I returned an item as I didn't like the way it fitted, there was no fault with the product it was my issue but I received a no quibble refund after sending it back free of charge. I previously purchased a textile jacket and prior to ordering it I sent a few emails requesting info about the sizing and the staff were extremely helpful. I will definitely use getgeared again”

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“Smooth and easy yo use great service alround - Great selection of goods easy purchasing options. exchange options is smooth and efficient. Will buy again from them again on line shopping as it should be”

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“Excellent Service providing excellent products - Great, easy to navigate website, excellent service when I spoke to them. Friendly and supportive. Product arrived in perfect condition. Thank you Get Geared.”

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“Prompt service, product as advertised - Website didn't work, rang them up and got excellent service, the gloves I ordered arrived within 48 hours and were exactly as advertised. The missing star is because the website didn't work properly.”

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“A* great price, super quick delivery - Couldn't be better, got quick response to my question about accessories and link to product I had asked about but couldn't find (my fault), would highly recommend and will be back.”

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“Excellent service - Bought an Alpinestars waterproof suit and received great customer service when I had a query about a discount code. Get Geared resolved my problem really quickly and the product arrived very quickly. This is a great company to deal with and I'd have no hesitation in recommending them.”

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“excellent - excellent customer service and delivery”

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“Does what it says on the tin! - Excellent service”

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“Great business - Great online shop. Always fast delivery and good customer service when I've needed it. Highly recommended for all your biking needs”

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“quick and painless - Items delivered quickly, all in perfect condition and exactly as described”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews