GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today was my second visit to the Leatherhead shop. I first visited the shop a few weeks ago and bought my teenage daughter a leather jacket, a helmet, and gloves as she is just starting out in the biking world. We were served by the super helpful and knowledgeable Beth and we left with exactly what we wanted, and I was pleasantly surprised that they had so much stock in. Today I went back again to purchase another jacket for my daughter in the colder winter months. George got loads of stock out for us and let my daughter try on all sorts of Jackets. We were able to make a very informed purchase thanks to the advice and knowledge from George. Yet again I left with everything that I had wanted to get. I would highly recommend Get Geared to anyone serious about biking, and I am so lucky that I only live down the road from them. I will be returning again soon I am sure.”

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“A big thanks to Martin and his assistant. Went home a happy biker from the Leatherhead store today, that I’ve purchased from multiple times before. Guys like Martin are in the proverbia term ‘gold dust’ ! My girlfriend was equally happy, if not more 😁, with my fresh biker gear ! All’s good. Chris”

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“Great service and fast delivery 👍”

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“Fantastic service. Quick delivery and lovely communications from staff. Can’t ask for more. ☺️”

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“Competitively priced and quick delivery.”

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“Excellent service, delivered in the time scale advised, husband very happy with his birthday present and a very competitive price, would definitely use again.”

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“Bought the new Shoei NXR2. Great service, and useful advice on fitting. Highly recommended.”

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“This is the second time I have used this company. Again, I got what I ordered quickly and at a fair price. I didn't realise this is a family run business at first but now I do I will check here first for my motorcycling bits and bobs. We need to get behind companies like this rather than helping Mr Bezos build more rockets from his profits and keep the cash in the UK.”

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“This was the first time I’ve ordered from Getgear. I looked at companies I’ve used in the past but couldn’t get the helmet I wanted, so I looked on others including Getgear and saw the helmet at a good price so ordered it. There was a slight delay with delivery but a quick phone call soon sorted it out and it was still with me pretty quickly. I will no doubt use them again.”

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“Brought a pair of RST summer gloves. Service, as always very good. Prompt delivery. I love the fact I can use my points towards the purchase.”

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“excellent company. excellent products and prices.”

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“In the morning I had a zoom meeting with George he gave me extra time because he knew I had questions as I'm new to the biker world, he was really informative and when through everything I asked and even put out gear for me to try on went I got to the store. Everyine in store was super helpful and friendly specially Susie made me feel really comfortable and letting me try on different items to get the right size, recommending gear that would suit me but also in my budget. I had a really fun time 100% gonna go back.”

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“Very helpful and friendly on the telephone and my helmet arrived exactly when promised and well packaged. (Perfect fit too).”

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“Helpful and friendly, always a pleasure to deal with.”

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“Great service, helmet arrived quickly and really well packaged. Will definitely buy from them again. Thanks!!”

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“I needed advise as I wasn't sure what products would best suit my needs, I met Martin & Suzy who assisted me in purchasing the right products. I left feeling very happy and would 100% recommend this company.”

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“Martin and Trish couldn’t have been any more helpful. It didn’t feel like I was buying something from a shop. More like I was having a coffee and a chat around their house. Great service and value. A must for everything bike related. Thanks guys”

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“Second visit to the guys at GG and second 5 star review. They genuinely care about getting you the right kit. Outstanding.”

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“A massive big Thank You to all the team at Get Geared Leatherhead. I just passed my CBT and even though having been a biker in the past , Martin , Suzy and George sorted me out with the equipment I needed . In particular Martin as he's been a former motorcycle instructor helped me with his solid advise and awsome real world knowledge in selecting my helmet and equipment. Especially in selecting my most awsome and we'll priced helmet, a helmet with all my research I never considered broweing the many hours on the internet ! Thanks Martin ! All the team at Get Geared were extremely helpful and knowledgeable as well as such friendly folks. So I highly recommend Get Geared Leatherhead, for all the new CBT persons and experienced riders alike . I will be going back for rain and winter gear as well. Martin , Suzy and George are so very knowledgeable. Massive thanks you all . Best wishes .. George 🙏”

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“I ordered a puncture repair kit from GetGeared. They were the cheapest for that product, easy to deal with and the order arrived exactly when they said it would. Will certainly use them again.”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews