GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

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Anonymous

Anonymous // 01/01/2019

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“Excellent service. Ordered kriega bags with discount and they were delivered following morning by the courier. Can’t fault the service and range of top brand biking goods offered. Will be using them again.”

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“Arrived quickly, reasonably priced.”

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“Faultless service… so helpful and obliging Highly recommended”

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“Have tried a couple of pairs of goggles with my Bell 500 open face helmet but found that they would not seal to my face properly. Then found the Bobster Renegade photochromatic sunglasses on the Getgeared website. Ordered them and they arrived promptly within a couple of days. These glasses have a foam surround that seal your eyes from wind and rain. They work very well at the legal limit. Very happy with them. I will always check Getgeared's website when I need more kit.”

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“Smart set of new waterproofs delivered just in time for the autumn deluge. Just what I wanted and a good price too.”

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“Was looking for a motorcycle satnav and found and then lost this website, but persevered and found it again. It‘s a website I have never used before and always I‘m cautious, but for a UK supplier the deal was too good to miss. Happy to say I should not be lost anywhere anytime soon and the delivery was the next day (eat your heart out Amazon).”

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“Excellent postage time and great helmet excellent fit just perfect I will be using again thankyou PS thanks for the sweets my wee girl loves them lol”

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“Next day delivery from stock. Who needs Amazon with service like that?”

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“Ordered my chain lube, came when it said it would, to top it off little packet of love hearts for the missus kept her sweet 😇😘 oh and the packaging was excellent”

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“We had just put a deposit down on a couple of adventure bikes ready for the new year and we popped into Getgeared shop in Leatherhead to get some advice on helmets and clothing. We had a fantastic experience. Martin was very friendly, experienced and helpful. He could not do enough to help us. He showed us lots of different options and took us through a range of suitable clothing. He had an excellent understanding of what we wanted and showed us lots of different options. There was no pressure to buy in fact he encouraged us to go home think about what we wanted and then come back when we had made our decision. He said they could order in items that we wanted if they did not have them in stock. We will be returning once we have decided what we need. Very happy to purchase items from this store. Thanks for all the help looking forward to going back and getting kitted out.”

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“Martin was really helpful and patient with my constant changes! Brilliant service”

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“Very helpful, sorted out the package that suited. Great service.”

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“I ordered a Aplinestars Balaclava it arrived today with a little extra gift, Love hearts sweet. Made my laugh thank you.”

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“Found the item and size I wanted on the internet. Sent an email to GetGeared for availability etc. Got an auto response that evening and a t/c the next morning confirming availability. Picked it up 15 mins later - seamless ! Johnny. J”

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“Happy with the price match although the helmet came in a different box and the pinlock was missing. Support sent me one via Hermes and they lost it. Contacted support again to resolve this but no response.”

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“Getting geared as I had my test coming up. I didn't know what sizes, styles or items I was really going for. Suzy spent so much time and had many options available for me to try on. She was super helpful and patient! Great service from Suzy!!!”

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“Easy order process. Product arrived within expected time. No issues.”

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“I ordered an x-Com bluetooth headset for my Nexx helmet. This was not that easy to find on the internet. Getgeared had this in stock and it was delivered in three days or less. The price was pretty good too. All in all I was impressed.”

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“Very good quality stuff everything has been spot on no damage delivery on time and always price match so am confident in buying from here even if I find it cheaper elsewhere”

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“Huge range on the website, good loyalty scheme. Gloves arrived very quickly, well packaged. Thanks”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews