GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“I paid for 1st class tracked delivery … - I paid for 1st class tracked delivery although when I brought my items they were in stock once the next day they were no longer in stock I waited nearly over a month for them but once they got there they were perfect”

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“Fast & reliable! Superbe customer service - Fast & reliable! Superbe customer service!”

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“Fantastic service great products would … - Fantastic service great products would definitely use again”

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“Very fast delivery even though the size … - Very fast delivery even though the size wasnt in stock it came quicker than expected. Boots were true to size and my husband loves them. I brought them as a christmas present. The staff were very helpful. I will definitely use them again. 5 stars from me”

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“Product as discribed fast delivery - Product as discribed fast delivery”

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“Fast delivery and excellent product - Fast delivery and excellent product”

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“Good service good value prompt … - Good service good value prompt delivery”

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“Very pleased - Very pleased, with service, I would definitely recommend them.”

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“No problems - No problems. Fast delivery, excellent packaging, well done”

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“Bought a couple of items for my … - Bought a couple of items for my fiancé’s birthday. Arrived on time and received an efficient service. Would buy again.”

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“Love GetGeared - Love GetGeared! They are my Go-To for kit every time... I've often ordered stuff on the website and then gone to Leeds to try it on, get the right size and come away. - Excellent Service”

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“Get geared is a great shopping site its … - Get geared is a great shopping site its easy to use and order goods and very quick delivery I can recommend them 100%”

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“Everything as expectedgood, as expected - Everything as expected, and quick international delivery”

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“Goods delivered on time as described. - Goods delivered on time as described.”

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“GetGeared: Good but watch out for stock levels - GetGeared, in the main, are very good. The iPad app is excellent and the range of gear available broad. I’ve bought plenty from them in the last 18 months. I’ve found staff on the phone helpful. My one issue with them is a tendency to advertise items they don’t actually have in stock. The app will often say ‘In Stock’ for a particular size, but it then turns out they don’t have it. They debit your money straight away whether they have the thing or not. And this can leave you hanging for items never likely to appear.”

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“Easy ordering service - Easy ordering service, Getgeared are spot on with discounted goods and offer a fast efficient response to any queries.”

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“Very helpful staff - Very helpful staff, great selection of quality gear. After service is second to none. The store is also easy to navigate.”

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“My experience is of the Leatherhead … - My experience is of the Leatherhead shop. Very helpful and friendly.”

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“Efficient no problem delivery of quality goods. - The socks worked extremely well, I had to use the bike in the very poor snowy, ice cold weather last week. Had lovely warm toes, I liked the fact that they went up to just below the knee. The company dispatched them well within their stated delivery time. I will use them again.”

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“Great gear from Get Gear - Easy to deal with. Great service.”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews