GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

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“Very good”

Helpful Report

“Martin was very helpful, knowledgeable and gave us lots of tips for my CBT this weekend. Would definitely recommend and will be back for my kit. Luke Chester”

Helpful Report

Hi Luke, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience with us and Martin was able to provide you with lots of tips for your CBT! Hope to see you shopping with us again in the future! Kind Regards, Elise Get Geared Team PS. Good luck for the CBT! :)

“Didn’t expect anything less than top quality gear from you.”

Helpful Report

Hi, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience! Hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Highly recommended very easy to use website Very happy with my purchase great price will definitely use them again”

Helpful Report

Hi, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and your order arrived with you quickly. Hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Great service had an issue with discount code sorted by customer service. Delivery was prompt. Product was great.”

Helpful Report

“Great motorbike chain, delivered on time. All round good service”

Helpful Report

Hi Laura, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and your order arrived with you quickly. Hope you are enjoying your chain and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Excellent customer service, my size wasn’t in stock. So had to wait a few weeks. I was informed straight away and given the options of either wait, cancel or choose a different style. I decided to wait and was kept up to date until order arrived. Highly recommend”

Helpful Report

Hi Neil, Thank you for taking the time to leave us such lovely feedback! I'm glad to hear that you are happy with your experience with us and your item has now arrived with you safely. I do hope that you enjoy your item and hope to see you shopping with us again in the future! Kind Regards, Elise GetGeared Team

“Excellent service and great price”

Helpful Report

Hi, Thank you for taking the time to leave us feedback! Reviews like yours make such a difference to companies like ours. We hope to see you shopping with us again soon. Kind regards, Elise GetGeared Team

“Well so bad yet ordered a jacket and a pair of trousers, trousers arrived very happy but still awaiting delivery of jacket sent two emails no response as yet.”

Helpful Report

“Ordered a shark helmet online ( very easy process ) it was the cheapest price I could find having looked on lot's of websites, really quick free delivery and a little packet of sweets inside also 😊 very happy customer.”

Helpful Report

Hi Stephen, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your shopping experience and your Shark helmet arrived with you quickly. Hope you are enjoying your Shark helmet and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Really good quality gear jacket was too small shipped it straight back got another jacket sent but did take a little longer than expected would definitely buy from you again”

Helpful Report

Hi Dezzy, Thank you for taking the time to leave us your feedback. I'm sorry to hear that your initial jacket was too small, but glad to hear that the correct size has now been received. I do hope that you are enjoying your new jacket! Hope to see you shopping with us again soon! Kind Regards, Elise Your GetGeared Team

“Very happy with the product. Nice little promo discount applied successfully at checkout and the item was delivered promptly.”

Helpful Report

Hi L, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your item and that your order was delivered quickly! Hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Wonderful, good quality boots and the customer service was very helpful! Will recommend to friends!”

Helpful Report

Hi, Thank you so much for taking the time to leave us your feedback about your recent purchase with us. I'm glad to hear that you were happy with your new boots! Hope you continue to enjoy your boots for many years to come and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“First class service and product thank you very much Gary”

Helpful Report

“Very Happy Good product at the best price I could find and fast delivery”

Helpful Report

Hi Philip, Thank you so much for taking the time to leave us your feedback about your recent experience with us. I'm glad to hear that you were happy with your item and that your order was delivered quickly! Hope you are enjoying your item and hope to see you shopping with us again in the future! Kind regards, Elise GetGeared Team

“Great fast service and delivery”

Helpful Report

“Very communicative people, responsive, friendly, willing to help at any time”

Helpful Report

Hi Dan, Thank you for taking the time to leave us your feedback for your recent purchase. I'm glad to hear that you have had a great experience with us! Comments like this really mean a great deal to us, so greatly appreciate it! We hope to see you shopping again with us again in the future! Kind Regards, Elise Your GetGeared Team

“Had trouble ordering online, phoned up and they sorted my order straight away. Very helpful.thanks 👍”

Helpful Report

Hi, Thank you for taking the time to leave us feedback about your recent experience with us. I'm sorry to hear that you had some troubles navigating the website, however I am happy to hear that you were able to get your order sorted over the phone instead! I do hope that you are enjoying your new item! We do hope to see you shopping with us again in the future! Kind Regards, Elise From GetGeared

“Great advice and guidance in the shop. Good value product”

Helpful Report

Hi, Thank you for taking the time to leave us your feedback of your recent experience with us. I'm glad to hear that you were happy with your experience when you popped into the shop to see us! I will ensure that your feedback is passed onto the rest of the team. We do hope to see you shopping with us again in the future. Kind Regards, Elise From GetGeared

“Fantastic website, clearly laid out and easy to browse a huge selection of quality products. A very friendly and personal service even online. I received an email with a discount code which sealed the deal for me. Fast delivery and a nice wee hand written message on the packing slip. Bonus delivery.....some Love Hearts and another discount code for future purchases. I got the feeling throughout that my business is appreciated and I recommend Get Geared to everyone I can. Keep up the great work folks. Money well spent. Thank you.”

Helpful Report

Hi Stuart, Thank you for taking the time to leave us such a wonderful review about your shopping experience. I'm glad to hear that you were able to navigate the website and find the items that you required. I'm also super happy to hear that your order arrived with you so quickly and safely. We do hope that you enjoy your new item and please, do let us know if you have any enquiries at all and we will be happy to help! Hope to see you shopping with us again in the future! Hope you have a fab weekend and happy riding! Kind regards, Elise GetGeared Team

GetGeared.co.uk is rated 4.9 based on 2,051 reviews