GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came right on time, correct part and easy tracking. Excellent”

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“Ordered 3 items from get geared , 2 were out of stock , customer service has been amazing any time I called. Trish in the customer service team went over and above with keeping me updated. Best customer service I have ever received, will definitely order again , highly recommend this company”

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“I ordered a pair of sidi boots on the 20th of June and they were delivered the next day, ready for the weekend. Got 10%off and a complimentary next day delivery upgrade. Fantastic service, would highly recommend using these guys. I'll definitely be making more purchases in the future. I also got a free pack of sweets! Keep up the good work guys 👏😀”

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“I just received my first order from GetGeared (a pair of motorbike jeans). They were delivered quickly and exactly as described. I loved the small packet of love hearts that they attached to the packing slip and the nice "Ride Safe" message. What a lovely, personalised touch. Will definitely use again.”

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“Had a trip up to the shop from my home in Bristol today. Have ordered B4 but fancied a trip out so popped in in person. Easy to find. Staff were fantastic. Nothing to much trouble. Coffee was good to😄 sorted CHUBBIE OLD ME OUT. Nice new leather jacket. Armoured lumberjack tried various sizes great advice. shirt & leather vest all fit a treat & look even better. Even got another pair of gloves for the collection. Thanks again for a great friendly experience”

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“Great service, and very pleased with my purchase.”

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“Always first rate personal service. The team is amazing. Super knowledgeable and takes as much time as needed. Fantastic range and always a first choice for me.”

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“Brilliant service.”

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“Excelent service very competitive prices free postage”

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“Great product really happy would highly recommend great value for money”

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“very good product and fast delivery”

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“Excellent service, called when sending. Free upgrade to next day delivery so I could have it for the weekend. Very good indeed. Thanks.”

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“Excellent Customer Service and goods sold at a sensible price! Also a VerySpeedy delivery!”

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“Excellent service kept up to date with despatch and delivery Very quick and excellent quality Thank you so much for the quality and service”

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“Placed an order on Thursday evening with some of my items pending coming into stock, I spoke with Suzie and Trish with regards to a delivery date as I needed it ideally for my son to take his first bike test this coming week. Arrived Saturday morning and have had several calls to advise the specific items I needed were on the way, thanks so much for going out of you way to help, I have one happy kid, much appreciated x”

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“Bit of a delay but got what I ordered in the end,great communication throughout.”

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“Great team very helpful top quality products at a great price.Cheers guys and gals.”

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“I’ve always liked Shoei helmets and GetGeared had a great range at equally great prices. It arrived in good time and in perfect condition. I’ll be back! Many thanks guys.”

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“Good service all round”

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“Getgeared.co.uk are everything you could ask for in a purchase. Great equipment and supplies and more importantly trustworthy. I am always apprehensive with any thing I buy , however never ever had a problem. Them. In fact, when I foolishly ordered the wrong size rainproof they sorted it without any fuss. Any questions I have, answered. Great, can’t ask any more.”

Helpful Report

GetGeared.co.uk is rated 4.9 based on 2,051 reviews