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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Excellent customer service as always
Helpful Report
Posted 2 years ago
An absolute pleasure helping you, Dawn! Thank you for the brilliant review. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
A professional Personalised service from start to finish. Order was placed and received the next day. Will be using you again for our Dog Biscuits great value on purchasing 2 bags.
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Posted 2 years ago
Thank you so much for your kind words! Fantastic - we are very grateful for your continued custom. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
I have a regular subscription for dog food. It’s so easy to set up and they let you know if it is going to be delayed. The complimentary poo bags and thank you note is a lovely touch.
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Posted 2 years ago
We cannot thank you enough for such lovely words, Karen! We are so grateful you enjoy our subscription option and it is our pleasure to provide it and the little extras. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
On time always come with personal note
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Posted 2 years ago
Thank you for the kind review, Mark! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Great service, great pricing. 10/10 recommend
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Posted 2 years ago
I can't thank you enough for your great review and recommendation! It means the world as a small business. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
The subscription package is such peace of mind. I like that if I am running low I don't have to wait until the 4 month mark but can bring my order forward or vice versa. Delivery is fast, and I love I am supporting a small, personable business.
Helpful Report
Posted 2 years ago
We are so thankful for your glowing review Sharon! Always happy to assist with any subscription alterations, and am extremely pleased this has worked and continues to for you. We very much appreciate your ongoing support, customers such as yourself are fundamental to our business after all! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Very prompt delivery. Box was split down one side in 2 places but the bag of food was intact.
Helpful Report
Posted 2 years ago
Thank you for your lovely review, Pauline! We are sorry to hear your parcel arrived split down the side but relieved that the bag of food survived. We endeavour to ensure all of our deliveries arrive promptly and properly, so thank you for being so understanding! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Excellent service in all ways. Many thanks
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Posted 2 years ago
Thank you for your wonderful review! You are more than welcome and thank you for your custom and support. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
On a subscription service, great comms, goods arrived as expected and competitive price - thanks
Helpful Report
Posted 2 years ago
Thank you for your kind review, Neil! You're very welcome, hope to receive your custom again soon! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Excellent products at good price.
Helpful Report
Posted 2 years ago
Thank you for your great review, Colin! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Great service and prompt delivery as usual from Get Set Pet.
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Posted 2 years ago
Thank you for your lovely review, Julie! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
This is the second time I have used Get Set Pet to order my dog’s food and they have been fantastic on both occasions. They have a good selection of products, the prices are reasonable and the dispatch & delivery times are really quick. Overall I am very happy with the service I have received from Get Set Pet & would not hesitate to recommend them to anyone.
Helpful Report
Posted 2 years ago
We are very glad to hear you've had a great experience shopping with us, Natalie! We appreciate your kind words and custom and hope to serve you again soon. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
The service was excellent, very quick and far quicker and more efficient than our usual provider, and more competitively priced. Small grumble is that one of the bags of dog food was split and contents had spilled into the box, but still would recommended and use again.
Helpful Report
Posted 2 years ago
Hi Chris, Thank you for your kind review. We are so sorry to hear your bag arrived split causing the dog food to escape into the box. We appreciate this is less than ideal, and if you would like us to investigate this further please feel free to email us at hello@getsetpet.com. We appreciate your continued custom with us and would love to rectify this for you. Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
I bought dog food. James Well Beloved, at a great price.
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Posted 2 years ago
Thank you for your kind review, Lynette! Many thanks for using GetSetPet. - Gemma and the GetSetPet team.
Posted 2 years ago
Quick and efficient as always. 10/10
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Posted 2 years ago
Happy to support a new business kept up to date on delivery and loved the personal note and free gift received with my order you will be keeping my business in the future thank you 😊
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Posted 2 years ago
Great price and product as described. Would have been really speedy delivery however DPD failed to deliver to my chosen location and delivery had to be rearranged.
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Posted 2 years ago
Delivery quick and on time as usual, with good communication, and the complementary dog waste bags a nice touch.
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Posted 2 years ago
I have been buying from get set pets for over a year fantastic Other than my last order I received wrong order and over nearly a week later am still waiting for my order to come While I was informed about progress of my order and apologiesd to it doesn't help that I had no food left I was hoping for a discount on my next order due the the delay and it beening there mistake but have been offered nothing
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Posted 2 years ago
Price And arrived in excellant time!!!! Dog Happy I'm Happy!!!!
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Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews