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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Easy to order, even easier to re-order and it turns up when expected. Cheaper than other places and at some point I'll brave the subscription to get it even cheaper.
Helpful Report
Posted 2 years ago
Hi Rob, Thank you for your review! I'm glad to hear you enjoyed your experience with us. Feel free to let us know when you're ready to take out a GetSetSave subscription and we'll be more than happy to answer any questions you may have. Have a lovely day and we look forward to seeing you again soon! Sincerely, All of us at GetSetPet ๐Ÿพ
Posted 2 years ago
Very fast delivery and good website
Helpful Report
Posted 2 years ago
Hi Mila, Thank you for your review! We're glad you're happy with the service we provided. ๐Ÿ˜Š We hope to see you again soon! Sincerely, All of us at GetSetPet ๐Ÿพ
Posted 2 years ago
Pleased with first order. Good service
Helpful Report
Posted 2 years ago
Hi Maria, Thank you for your review! I'm glad to hear you enjoyed your first order with us. If you would like any recommendations at all, please don't hesitate to reach out. We hope to see you again soon! Take care, All of us at GetSetPet ๐Ÿพ
Posted 2 years ago
Fantastic customer service, reliable and great value. Would recommend to anyone. We use their get set save service and itโ€™s a great way to save a bit of money whilst always ensuring youโ€™re stocked up on the essentials. Happy customer!
Helpful Report
Posted 2 years ago
Hi Gemma, Thank you for your review! We really appreciate your feedback are glad to hear you are pleased with your GetSetSave subscription.๐Ÿถ If you have any questions at all, please don't hesitate to reach out to our team, we're always here to help. We look forward to seeing you again soon, All of us at GetSetPet ๐Ÿพ
Posted 2 years ago
Lovely company to do business with. Hopefully buying on repeat will work seamlessly. Nice personalised message with my last order, such a lovely touch in this world of mass consumerism itโ€™s really refreshing. I recommend.
Helpful Report
Posted 2 years ago
Hi Adarsha, Thank you for your review! If you have any questions at all about your JWB dog food subscription, please don't hesitate to let us know, we're always here to help. We look forward to seeing you again soon! All of us at GetSetPet ๐Ÿพ
Posted 2 years ago
Quality product which arrived before its due delivery date.Very satisfied . Would certainly recommend this company. .
Helpful Report
Posted 2 years ago
Hi Eileen, Thank you for leaving this review! We're so happy you enjoyed shopping with us. Please don't hesitate to reach out if there's anything at all we can help you with. We hope to see you again soon! All of us at GetSetPet ๐Ÿพ
Posted 2 years ago
Fantastic all round service my dog has fish cuisine loves it !! Has for a couple of months now - hand written note every time you order lovely idea
Helpful Report
Posted 2 years ago
Hi Diane, Thank you for taking the time to write this review, we really appreciate it! We're glad you like the handwritten notes and that your dog is enjoying their food.๐Ÿถ We look forward to seeing you, All of us at GetSetPet ๐Ÿพ
Posted 2 years ago
The customer service is second to none. I had not updated my account with a new debit card number and Gemma sorted this out the same day, and it was late afternoon/early evening. The orders are on time and with a personal touch. I thoroughly recommend GSP. Thank you
Helpful Report
Posted 2 years ago
Hi Katie, Thank you for your lovely feedback! Gemma will be happy to hear this. ๐Ÿ’– If you need anything at all, you know you can always reach out to us and we will respond as soon as we can. We look forward to seeing you again soon! Sincerely, All of us at GetSetPet ๐Ÿพ
Posted 2 years ago
Placed order and next day it was delivered Quick service , the little extra gift was really nice ( pooh bags and dispenser) I would definitely recommend Get Set Pet to family and friends
Helpful Report
Posted 2 years ago
Hi Wendy, Thank you for taking the time to leave this review - we really appreciate it ๐Ÿ’– We hope to see you again soon, please let us know if you ever have any questions or need any support. Sincerely, All of us at GetSetPet ๐Ÿพ
Posted 2 years ago
Ordered the item from the website at a good price. Transaction was quick & straightforward. Kept in touch with parcel tracking & delivered when expected. Have used GetSetPet on several occasions & have not been disappointed. Good service at a good price.
Helpful Report
Posted 2 years ago
Thank you for the review, Adam! We aim to make the ordering process quick and easy for everyone ๐Ÿ˜Š We look forward to seeing you again soon - All of us at Get Set Pet
Posted 2 years ago
I have bought 3 dog toys from Get Set Pet and they all arrived very quickly. The parcel contained a personalised note from the owners, a lovely touch, which shows that they care about their customers. There is a good selection of toys at a competitive price. I have recommended this company to family and friends and I shall definitely be ordering again.
Helpful Report
Posted 2 years ago
Thank you for taking the time to write this review, Gerry. We always try to go that extra mile, and are so pleased you enjoy our service. ๐Ÿ˜Š Please do let us know if you make any referrals, and we look forward to seeing you again soon! - All of us at Get Set Pet
Posted 2 years ago
Always pleased with the service. I need to amend my order with yourselves as due to the passing of one of my dogs I have plenty of food for the next two months , so I will be in touch when my food is low and reorder, many thanks
Helpful Report
Posted 2 years ago
Hi Jannine, thank you for leaving us this review, we really appreciate it. We're sorry to hear about your dog ๐Ÿ’” We're here if you need any support in changing the subscription. Much love, All of us at Get Set Pet
Posted 2 years ago
I accidentally found (Get Set Pet) and ordered my usual food for my dogs( Orijen Senior) and there it was and cheaper than what I pay normally without having to travel 8 miles to buy it. The service was excellent with next day delivery. Would highly recommend ๐Ÿ‘Œ
Helpful Report
Posted 2 years ago
Thank you for the great review! We're so pleased you're happy with our service. Let us know if you need anything at all! See you soon, All of us at Get Set Pet
Posted 2 years ago
Very happy, always a great choice and speedy delivery.
Helpful Report
Posted 2 years ago
Thank you for the lovely review! We look forward to seeing you again soon, All of us at Get Set Pet
Posted 2 years ago
Items are well packaged and despatched quickly Lovely personalised card and free gift
Helpful Report
Posted 2 years ago
Hi Shirley. Thank you for the review - we're glad you like the little gift. We look forward to seeing you soon, All of us at Get Set Pet
Posted 2 years ago
Very quick delivery, plus a free gift of a roll of poo bags and a handwritten note from the founders. Very happy with the service and will be using again.
Helpful Report
Posted 2 years ago
Thank for your review - we're glad you liked the note from Martin & Jason ๐Ÿ˜Š We look forward to seeing you again soon! - All of us at Get Set Pet
Posted 2 years ago
We have a subscription service set up with Get Set Pet for regular supply of Eden Dog Food. Their prices are very competitive and service, excellent.
Helpful Report
Posted 2 years ago
Thank you for sharing your review, Simon! We're glad you're enjoying your Get Set Save subscription, please let us know if you need anything at all - All of us at Get Set Pet
Posted 2 years ago
Very fast delivery included a personal note and a small gift, which I assume is for keeping poo bags in. This made me feel valued despite being a new customer. Will definitely order from again, and thank you :)
Helpful Report
Posted 2 years ago
Thank you for the amazing review, Caroline. We're so glad you liked the note and gift from us - you're definitely valued as a new customer! ๐Ÿ’– We look forward to seeing you again soon, - All of us at Get Set Pet
Posted 2 years ago
Efficient and friendly service.
Helpful Report
Posted 2 years ago
Thank you for the 5* review, Josephine, it really means a lot to us. We look forward to seeing you again soon, - All of us at Get Set Pet
Posted 2 years ago
Very pleased with my purchase and would recommend this company without hesitation.
Helpful Report
Posted 2 years ago
Thanks for the 5* rating Suzanne! We look forward to seeing you again soon, please do let us know if you make any referrals ๐Ÿ™‚ - All of us at Get Set Pet
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews