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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Excellent shop first time ordering will definitely order again. Fast delivery great customer service, thank you so much
Helpful Report
Posted 1 year ago
Thank you so much Nicola for your 5 star rating of Get Set Pet! We really appreciate the excellent feedback and are delighted to hear that you were pleased with the speed of delivery and customer service. We look forward to serving you again soon! Get Set Pet team
Posted 1 year ago
I purchased Eden dog kibble. I found the website easy to navigate and payment, simple and quick. The product arrived on time and was well packaged. The contents as were as expected and came with a card of thanks and a reminder about an online offer, which is a lovely touch. There was also a small thank you gift enclosed. Overall experience, I felt valued and appreciated as a customer.
Helpful Report
Posted 1 year ago
Thank you so much for the wonderful 5-star rating and your glowing review. I am so glad to hear that your entire experience was top-notch, from the ease of our website to the timely arrival of your purchase. It was a pleasure serving you and we appreciate your loyalty and patronage. Thank you for being a returning customer and we look forward to your next visit! Get Set Pet team
Posted 1 year ago
Excellent! The Burns dog food was a good price and it was delivered the next day, great service!
Helpful Report
Posted 1 year ago
Thank you so much Peter for your positive review and 5 star rating of Get Set Pet. We're so pleased to hear that you found the Burns dog food to be an excellent price and that it was delivered the next day - great service indeed! We appreciate that you're a returning customer and look forward to helping you again soon. Get Set Pet team
Posted 1 year ago
Wonderful pet bed. My labrador really loves it!
Helpful Report
Posted 1 year ago
Thank you so much! I'm delighted to hear that your labrador loves the bed you purchased and thank you for choosing us again. Get Set Pet team
Posted 1 year ago
Excellent variety of products to chose from, including those difficult to find dog foods. We were very impressed by the speed of the delivery, it was with us in no time. Great service, quality and choice.
Helpful Report
Posted 1 year ago
Thank you so much for the wonderful review, Bert! We really appreciate that you took the time to rate us with five stars. We are overwhelmed to hear that you found an excellent variety of products to choose from, including the difficult to find dog foods. We are also glad that you were impressed with the speed of delivery and with the great service, quality and choice. Thanks again for being a loyal and repeating customer! Get Set Pet team
Posted 1 year ago
Easy to navigate website & subscription service is brilliant. Quick reliable delivery. Highly recommend for all your pet needs.
Helpful Report
Posted 1 year ago
Thank you for your kind words about Get Set Pet! It's great to hear that you find our website and subscription service both easy to navigate and reliable! We really appreciate your loyalty and are grateful that you have continued to use our services. Get Set Pet team
Posted 1 year ago
Very easy website to navigate. Simple order process, good communication and very fast delivery. Would definitely use again.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating for Get Set Pet! We are glad to hear that you found our website easy to navigate and the order process simple. We appreciate your kind comments about our communication and fast delivery, too. We hope to serve you again soon! Get Set Pet team
Posted 1 year ago
Excellent service
Helpful Report
Posted 1 year ago
Thank youCheryl! We really appreciate your kind words. We're so glad that you had an excellent experience with our service. Get Set Pet team
Posted 1 year ago
Fabulous service , prompt deliveries and resonable prices...
Helpful Report
Posted 1 year ago
Thank you so much, Kerry, for your kind words! We are thrilled that you have been satisfied with Get Set Pet's fabulous service, prompt deliveries, and reasonable prices and that you continue to be a loyal, repeating customer. Get Set Pet team
Posted 1 year ago
Very rapid order and delivery of James Welbeloved Adult Kibble (30kg total) at a competitive price
Helpful Report
Posted 1 year ago
We are thrilled to hear that you had a very rapid order and delivery of James Welbeloved Adult Kibble (30kg total) at a competitive price. We appreciate your loyalty and for returning to us for more pet supplies. Thank you for being a repeat customer! Get Set Pet team
Posted 1 year ago
Very pleased with the company, but sadly had to cancel due to dogs illness
Helpful Report
Posted 1 year ago
We are so delighted to hear that Get Set Pet earned your 5 star rating! We understand that you had to cancel due to your dog's illness, and we thank you for being a loyal customer. We hope you continue to choose us, and that you and your pup have all the best. Get Set Pet team
Posted 1 year ago
Very efficient and competitively priced. Will use again.
Helpful Report
Posted 2 years ago
Thank you so much Chris for your 5-star rating of Get Set Pet! We hope you will come to us again in future! Get Set Pet team
Posted 1 year ago
Great service
Helpful Report
Posted 2 years ago
We pride ourselves on our great service and are so pleased you have been satisfied. Thank you for being one of our Get Set Pet customers! Get Set Pet team
Posted 1 year ago
Excellent personal service which is sadly lacking in this day&age small gift was a lovely surprise wish you guys all the best in carrying business forward
Helpful Report
Posted 2 years ago
Thank you so much for your excellent 5-star rating of Get Set Pet! We are so grateful for your kind words about our personal service, and it was our pleasure to surprise you with a small gift. We wish you all the best, and we look forward to continuing to provide great service in the future. Get Set Pet team
Posted 1 year ago
This is my second purchase from Get Set Pet. Great company, devoted to giving excellent customer service and great communication . Item arrived really quickly and prices are very reasonable for the quality of Dog food. Definitely would use them in the future and recommend them to friends and family.
Helpful Report
Posted 2 years ago
Thank you so much for your kind words, Maya! We at Get Set Pet are extremely glad to hear that you are experiencing great customer service, efficient communication, rapid delivery, and reasonable prices. Your feedback truly means a lot to us! We are especially thankful for the fact that this is your second purchase from our store - thank you for being a loyal customer! Get Set Pet team
Posted 1 year ago
Can't recommend this site enough. Always so friendly with a handwritten note and free gift. Fast delivery as well as great prices. Thank you for making shopping easy and pleasant. Tanya
Helpful Report
Posted 2 years ago
Thank you so much Tanya for your 5 star rating of Get Set Pet! We are thrilled that you are a loyal and repeating customer, and that you have such an enjoyable experience when shopping with us. We truly appreciate your kind words and it's such a pleasure having you as part of the Get Set Pet family. Thank you again for your positive review and continued custom! Get Set Pet team
Posted 1 year ago
Attentive and personal service. Unexpected received a free gift and it was very touching. Will be sure to keep shopping as prices competitive and I would rather give money to a company that actually cares. Very impressed
Helpful Report
Posted 2 years ago
Thank you, Victoria! We are thrilled to hear that you are so pleased with your experience with us and that you appreciate our attentive and personal service. We are glad that you received a free gift, and we would like to thank you for being a returning customer. We appreciate your loyalty and support! Get Set Pet team
Posted 1 year ago
Been using Get Set Pet for sometime now and when I had an issue with a payment they sorted it out straightaway, such a friendly team and wouldn’t use any other company!
Helpful Report
Posted 2 years ago
Thank you Dawn for taking the time to give us a 5-star rating. We really appreciate your loyalty and we're so glad to hear you've been a repeat customer of Get Set Pet for some time now. We're glad that we could resolve any payment issues for you, swiftly and with friendly assistance. Your support means the world to us. Thank you for being such a dedicated customer! Get Set Pet team
Posted 1 year ago
I was very impressed by the ease to navigate the website and find the product that I was looking for (Eden dog food) the email communication was very good and the delivery was both quick and efficient.
Helpful Report
Posted 2 years ago
Hi Steve! We're so happy to hear you're satisfied with our service - we're always here to help if you need anything at all. Thank you for being an amazing customer 💗 We can't wait to see you again! Sincerely, All of Us at Get Set Pet
Posted 2 years ago
This is the first time I have used Get Set Pet Good prices that beat the competition and also free delivery Personalised note and free gift is also included
Helpful Report
Posted 2 years ago
Hello Dave, I'm please that we could provide a service that is just right for you! We hope to see you agin in the near future. Get Set Pet team
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews