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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
An excellent service,thanks
Helpful Report
Posted 2 years ago
Thank you for the great review, David! It's great to hear we've provided an excellent service and we look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
The food recommended by my vet was cheaper with Get Set Pet than any other company I could find. Ordered on a Friday so I wasn’t too concerned that my delivery would be on the Monday. However, after receiving great communication from the company and their courier, the sack of food was delivered, in totally recycle-able packaging on Saturday lunchtime. I even had a small gift with it. Brilliant 5* service.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Frances! We're so happy to hear you're impressed with our great value, speedy service, and personal touches. It's great that your order found you well, and that you experienced excellent communication throughout. We look forward to serving you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Good Price and really fast service
Helpful Report
Posted 2 years ago
Thank you so much for the great review, Conrad! We're happy to hear you're pleased with our speedy service and great value and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent service. I have very good products
Helpful Report
Posted 2 years ago
Thank you so much for your great review, Maria! It's great to hear you've had excellent service and that your products have pleased. We look forward to serving you again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
I have a regular subscription for my dog food, they are always on time, fast delivery and flexible, if I need to change the delivery date I can online by postponing or bringing forward delivery to as close as the next day, they always send a complimentary card and little gift and excellent value for money.
Helpful Report
Posted 2 years ago
Thank you so much for your excellent review, Samantha! We're so happy to hear we've impressed you with our speedy service and flexible subscriptions. We're also especially proud of our personal touches, and we're glad you like them too! We look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent service and will now be using them monthly for my orders of dog food! The website was very easy to use and great customer service! Also really good prices and free delivery. Was nice to receive a note and complimentary poop bags too. Can’t fault them at all! Thank you!
Helpful Report
Posted 2 years ago
Thank you so much for your amazing review, Madi! We're so thrilled to hear you're pleased with our personal service and our caring customer support team. It's great that you've found our website accessible, and our prices of good value. We really appreciate your support and we look forward to continuing to serve you and your dog in the future! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Quick and very good service got exactly what I wanted
Helpful Report
Posted 2 years ago
Thank you so much for your fantastic feedback, Tracey! We're happy to hear you're impressed with our speedy service and we look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
I was very impressed with the speed of my order. Never used you before but will be doing soin the future
Helpful Report
Posted 2 years ago
Thank you so much for choosing Get Set Pet, Maggie! We're so happy to hear you're pleased with our swift service and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Delivered very quickly, exemplary service and very pleased to find the very useful gift. Thank uou
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review! It's great to hear you're happy with our prompt, personal service and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Great service Ordered on Monday afternoon received the following day
Helpful Report
Posted 2 years ago
Thank you so much for the great review, Sandra! We're happy to hear you're pleased with our swift service and we look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Usually next day delivery and competitive prices.
Helpful Report
Posted 2 years ago
Thank you so much for the great review! We're happy to hear you're impressed with our speedy service and great value, and we look forward to serving you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Had to bring my Get Set Save order forward, but, As always - No problem - within a couple of days - delivered - with a lovely little ‘thank you’ card. Really nice touch, thank you!!
Helpful Report
Posted 2 years ago
Thank you so much for the lovely review, Terry! Our customer support team are always more than happy to help make any adjustments to your orders, and we're happy to hear you're pleased with our personal touches too. We look forward to serving you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Great company who offer pet products @ great prices. Delivery is very quick & free over a certain price - I live in Northern Ireland & some companies won't even deliver here. I have no hesitation in recommending Get Set Pet & I will def use again.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Mark! We're so glad to hear you've had a great Get Set Pet experience, and we really appreciate your recommendation. We look forward to serving you again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Get Set Pet did a good job, good set of quality products at competitive prices on a website that's clear and easy to use. Only downside was delivery. Shipping by Get Set Pet was 1-2 days as promised however, Parcelforce took another 4 days to deliver. Overall would recommend: just plan ahead or use the Get Set Save option to schedule your delivery.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Peter! We're pleased to hear you're finding our website accessible, with a large range of great value products. It's a shame to hear about your delivery experience. While we aim for next-day delivery, some areas of the UK such as the Scottish Highlands and Northern Ireland may take a little longer to arrive and require the use of Parcelforce which covers these areas. We hope you understand, and we look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Always dependable and flexible on their subscription service . Could offer to add one off purchases at the time of the delivery reminder, treats etc.
Helpful Report
Posted 2 years ago
Thank you so much for the fantastic feedback, Micahel! We're happy to hear you've had a great Get Set Save subscription experience. Just to let you know, you can add treats to your subscription with us so please feel free to pop us an email at hello@getsetpet.com if you need any help with this. We can also arrange to have some one-off products added to your next subscription, so once again don't hesitate to get in touch - We're always happy to help! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent service. Use the monthly subscription, always able to alter delivery quickly if needed. Always delivered on time and nice to have a personalised thank you card and small gift- makes us feel valued customers. Highly recommend as never let down with service.
Helpful Report
Posted 2 years ago
Wow! Thank you so much for the amazing review, Tina! We're so happy to hear you've had an excellent experience with our Get Set Save subscription service, and that our deliveries are always prompt. You are very valued customers to us, and we're glad it shows. We really appreciate your continued support and recommendation, and we look forward to continuing to serve you! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Competitive price for my fur baby’s favourite kibble, thank you. Loved the handwritten thank you note included with my parcel! Will definitely be buying from again proving the price remains competitive.
Helpful Report
Posted 2 years ago
Thank you so much for the fantastic feedback! We're happy to hear you're pleased with our great value and personal touches, and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Very prompt delivery, cheaper than other sites I've seen. Also received a free poo bag holder in the shape of a bone with a clip and a roll of bags with a lovely thank you note. It was a lovely gift for my first order, it's the thoughtful things that count. I will definitely be ordering from here again. Thank you.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing feedback, Cher! We're so happy to hear you've had a great first Get Set Pet experience, from our personal touches to our swift service. We look forward to hearing from you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
The cheapest site one can buy Acana dog food. Very quick delivery
Helpful Report
Posted 2 years ago
Thank you so much for the great review, Mila! We're happy to hear you've found us the best place to shop for your Acana, and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Great service and price, very quick delivery 👏
Helpful Report
Posted 2 years ago
Thank you so much for the great review, Dean! We're happy to hear we've pleased you with our speedy service and we look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews