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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Still haven't had my delivery as delivery service sent to wrong address. Updates are poor and haven't received items .
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review, Lea. We're really sorry to hear about this and we have been investigating your case with our courier. It appears your delivery address for your order was incorrect and was delivered to the postcode given. This has now been corrected on your account with us. We have been working with our courier to recover this. We are working towards a suitable solution for you, and we hope to have this resolved ASAP. Warm regards, Anna and the Get Set Pet team
Posted 2 years ago
Easy to order online and was delivered within two days. Very impressed, will definitely order from them again.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Belinda! It's great to hear you've found our website easy to use, and that you're impressed with our swift service. We look forward to hearing from you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Good price and arrived super fast well packed
Helpful Report
Posted 2 years ago
Thank you so much for the great review, David! We're happy to hear you're pleased with our great value and speedy service, and we look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Shopped with them a few times now and they are still fantastic. Best prices around and super fast delivery with good comms. First class company.
Helpful Report
Posted 2 years ago
Thank you so much for the fantastic feedback, Claire! It's great to hear you've had an amazing experience with us, and we really appreciate your continued support. We look forward to serving you again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Great company, competitive prices, quick delivery, highly recommended.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review and recommendation! We're so happy to hear you've had a great Get Set Pet experience and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
very impressed with service and price, will definitely purchase from this site again.
Helpful Report
Posted 2 years ago
Thank you so much for the fantastic review, Diane! We're pleased to hear you've had a great Get Set Pet experience, and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
easy to navigate website and ease of ordering, fast delivery and kept notified of the delivery date, good choice of products. will use Get Set Pet again.
Helpful Report
Posted 2 years ago
Thank you so much for the fantastic feedback, Laura! We're so happy to hear you've had such a great overall Get Set Pet experience, and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent website and good communication. Products great at a really good price.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review! We're happy to hear you've found our website accessible, and that you're pleased with our great value and service. We look forward to hearing from you again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Does what it says on the tin.. Have a think about providing additional little gifts for repeat customers ? rolls of dog poo bags are great but after my 5th order I'd like a bag of sweets pls :-)
Helpful Report
Posted 2 years ago
Thank you so much for the great review, Jason! I will pass your feedback regarding our free gift on to our team and we will review what we send out for our repeat customers. As pet owners ourselves, we do think one can never have too many poo bags, though we will look into other options as well. We look forward to hearing from you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent repeat order service And helpful staff Would maybe be an idea to add repeat order option of 5 or. 6 weeks etc
Helpful Report
Posted 2 years ago
Thank you so much for the fantastic feedback, Ewan! It's great to hear you're having an excellent Get Set Save subscription experience. I will pass your kind words and suggestion on to our team. We're always more than happy to help and we look forward to serving you again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Stumbled upon this company but so glad I did. Excellent service, reasonably priced, speedy delivery and loved the personal touch in the box. We’ll definitely be using again. Thank you
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Vikki! We're glad you found us and that we've been able to provide a great value, prompt, and personal service. We look forward to hearing from you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Excellent and super quick delivery. Recommended:-)
Helpful Report
Posted 2 years ago
Thank you so much for the excellent review and recommendation! We look forward to hearing from you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Easy to order. Delivered within 2 days. I shall definitely be ordering from them again .
Helpful Report
Posted 2 years ago
Thank you so much for the great review! We're happy to hear you're pleased with our speedy service and we look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
The item ordered online was delivered extremely quickly and the purchase was easy and efficient, with a generous discount too.
Get Set Pet 5 star review on 4th June 2022
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review and photo! We're so happy to hear you've had a great all-around Get Set Pet experience, and it's great to see your very snazzy and safe dog. We love seeing pictures of your pets, and this one, in particular, was really the highlight of our day. We look forward to serving both of you soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Great Value. Always on time. And an little note of thanks is a nice touch. 10/10
Helpful Report
Posted 2 years ago
Thank you so much for the fantastic feedback, Stewart! We're happy to hear you've had a great Get Set Pet experience, and that we've been able to provide you with a prompt and personal service. We look forward to hearing from you again soon! All the best, Anna and the Get Set Pet team
Posted 2 years ago
Love this company. Good value, good service. Highly recommend them
Helpful Report
Posted 2 years ago
Thank you so much for the recommendation and review, Jo! It's great to hear you've had an excellent experience with us and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
I have found that you are a very good company to deal with service second to none and if I have to change my order date this is no problem. thank you.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review and kind words, Elizabeth! We're always happy to help and we're glad to hear you've had a great experience with our caring customer service team. We look forward to serving you again soon! Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
I love Get set Pet they always send a little surprise with my order and a little note saying thanyou for your order I order from them regularly now.
Helpful Report
Posted 2 years ago
Thank you so much for the amazing review, Caroline! We're so happy to hear you're pleased with our personal service and we really appreciate your ongoing support. We look forward to serving you again soon! All the best, Anna and the Get Set Pet team.
Posted 2 years ago
Great service and quick delivery
Helpful Report
Posted 2 years ago
Thank you for the great review, Paul! We're happy to hear you're pleased with our swift service and we look forward to hearing from you again soon. Best wishes, Anna and the Get Set Pet team
Posted 2 years ago
Great service, the food arrived the next day. Easy to order.
Helpful Report
Posted 2 years ago
Thank you for the great review, Maria! We're happy to hear you've had a great experience with our speedy service, and we look forward to serving you again soon. All the best, Anna and the Get Set Pet team
Posted 2 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews