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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Great response
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet! It really means a lot to us that you keep coming back to us and that you’ve enjoyed our services. We really appreciate it and we’re glad you’re loving the experience you’ve had with us! Get Set Pet Team
Posted 1 year ago
Great supplier! Smooth easy purchase, quick delivery. Loved the personal touches when signing up for subscription. Highly recommend and will be using again ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 1 year ago
Thank you so much Emma for the wonderful 5 star review of Get Set Pet! We are so glad to hear you had a great experience with us. We are truly honored that you have chosen to return to us again as one of our loyal and valued customers. Again, thank you for your great feedback, it is truly appreciated! Get Set Pet Team
Posted 1 year ago
Arrived on time well packed and my cat loves his treats and he seems to be less nervous has actually gone outside on his own
Helpful Report
Posted 1 year ago
Thank you so much Daphne for your 5 star rating of Get Set Pet! We are delighted to hear that our product arrived on time well packed, and your cat loves his treats. It sounds like it has had a positive effect in calming him down - that's amazing! We are also glad to hear that you are a returning customer; thank you for that! Get Set Pet Team
Posted 1 year ago
Good selection of items at good prices. Delivered quickly and in good condition.
Helpful Report
Posted 1 year ago
Thank you Ann for your glowing 5 star review of Get Set Pet! We appreciate you taking the time to share your positive experience with our selection of items at good prices, and that you received your delivery quickly. We’re glad to have you as a returning customer, and hope to serve you for many more years to come! Get Set Pet Team
Posted 1 year ago
Great customer service!
Helpful Report
Posted 1 year ago
Thanks so much Esther for your 5 star rating of Get Set Pet! We're so pleased that you continue to enjoy our great customer service. We really appreciate your repeat business. Thanks again! Get Set Pet Team
Posted 1 year ago
Great product of good quality and excellent price. Fast postage and love the complimentary dog poo bag holder - will be used.
Helpful Report
Posted 1 year ago
Thank you so much, Katrina, for your 5 star rating! We are so glad that you are happy with our great quality products and fair prices, as well as the fast postage service we provide. We appreciate your loyalty, and thank you for being a returning customer. Get Set Pet Team
Posted 1 year ago
Love Get Set Pet, been using them for quite a while now. Excellent value for money, would really like to subscribe, but always have a problem with delivery. I have contacted Get Set Pet & DPD, I have even sent photos of my property to assist with delivery, but even this latest delivery this week, went to the wrong address & I had to go & collect it after the person who received it knocked on my door & told me there was a parcel for my address on their doorstep. If I could just sort this problem out, I would use Get Set Pet for all my pet supplies.
Helpful Report
Posted 1 year ago
Thank you for your feedback on Get Set Pet! We always value our customers opinions and feedback because customer satisfaction is our priority. We strive to provide the best service and products possible. If you ever need help, please don't hesitate to reach out! If you do order from us again we can make sure that a different courier is used. Get Set Pet Team
Posted 1 year ago
I am very happy with the dog harness especially as my dog is like Houdini when it comes to escaping from harness’s, but not this one!!
Helpful Report
Posted 1 year ago
Thank you, Patricia, for your 5-star rating of Get Set Pet! We are so glad you are happy with your new dog harness and thank you for including the lovely video, we always love seeing pets in action - thank you for being a loyal and repeating customer, we really appreciate it! Get Set Pet Team
Posted 1 year ago
Easy to order and quick delivery, recommended
Helpful Report
Posted 1 year ago
Thank you so much, Gary, for your 5 star rating of Get Set Pet! We're delighted to hear that you found it easy to order and that you received a quick delivery. Your loyalty as a repeating customer is greatly appreciated. Get Set Pet Team
Posted 1 year ago
Great service and fast delivery
Helpful Report
Posted 1 year ago
Thank you so much for the 5 star rating, Jacqui! We truly appreciate it! We're so happy to hear that you had a great experience with our service and fast delivery. We thank you for being a loyal and repeat customer, and look forward to continuing to provide you with excellent service! Get Set Pet Team
Posted 1 year ago
I ordered some Eden kibble for my little Maltese which arrived very quickly, with a lovely message and a little gift which was lovely.
Helpful Report
Posted 1 year ago
Thank you so much, Pam, for your 5 star rating of Get Set Pet. I'm so glad to hear you had a great experience with us. It's always great to have returning customers such as yourself and we look forward to serving you in the future. Get Set Pet Team
Posted 1 year ago
Had problems with getting hold of dog food from a local supplier, decided to try an online source we ordered on Sunday delivered Tuesday. Already set a subscription to hopefully take away the uncertainty and cheaper as well.
Helpful Report
Posted 1 year ago
Thank you so much Paul for your wonderful 5 star rating of Get Set Pet! We are glad that we were able to provide a reliable and affordable solution to your pet food needs. We truly appreciate you being a repeating customer and look forward to continuing to serve you in the future. Get Set Pet Team
Posted 1 year ago
Excellent service, loved the hand written card x Definitely will use again. Gave web site details to my daughter to order for her labs x
Helpful Report
Posted 1 year ago
Thank you so much, Julie! We are so pleased that you have been delighted by our excellent service, and that you enjoyed the special touch of our hand written card. We are even more grateful that you have already recommended our website to your daughter, and that you would consider us for your pet needs in the future. It means a lot to us, and we thank you for being a repeating customer! Get Set Pet Team
Posted 1 year ago
Simply put a Fantastic and Brilliant company. I've never had an issue and everything is so quick to be delivered. Even a fast delivery on something purchased with a voucher. I would give more stars if I could. Thank you Get Set Pet.
Helpful Report
Posted 1 year ago
Thank you for the fantastic review, Mark! It means a lot for us to hear that our company is providing top quality service. We really appreciate your loyalty and for being a repeating customer. Thank you for your 5 star rating and for the kind words. We truly appreciate your support. Get Set Pet Team
Posted 1 year ago
Very helpful and quick to respond to queries
Helpful Report
Posted 1 year ago
Thank you so much for your 4 star rating of Get Set Pet, Ruth! It's great to hear that you found us both very helpful and quick to respond to queries. We're so thankful for your loyalty and for being a repeating customer. Thanks again for your kind words. Get Set Pet Team
Posted 1 year ago
Fantastic service and super friendly staff. Got a little thank you note and a free gift. Little things like this make all the difference!
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet! We really appreciate your kind words about our fantastic service and super friendly staff. We are also so glad you enjoyed your experience with us and the little thank you note and free gift we sent you. It's customers like you that keep us going! Thank you for being a repeat customer and for your continued support of Get Set Pet! Get Set Pet Team
Posted 1 year ago
Had a very good and speedy service from GSP. Would definitely recommend.
Helpful Report
Posted 1 year ago
Thank you so much Alan for your 5 star rating and for being a returning customer of Get Set Pet! We're so glad to hear that you had a great experience with our speedy service. We look forward to your future visits! Get Set Pet Team
Posted 1 year ago
My dogs favourite flavour of food is becoming harder to find online. Not only did GetSetPet have plenty in stock, but I also got a discount for signing up and a subscription discount too! So pleased to of found them. They also popped a roll of poo bags and a nice handwritten thankyou note, into the parcel, which were a nice surprise!
Helpful Report
Posted 1 year ago
Thank you so much Rebecca for your glowing review and your 5 star rating! It's been fantastic to hear that we have been able to make finding your dog's favourite food online so much easier, with plentiful stock available. We are delighted that you took advantage of our discounts and offers, and we also really appreciate your repeat custom! We are thrilled that you were so pleased with the nice added extras that we included in the parcel, and we look forward to welcoming you back to GetSetPet soon. Get Set Pet Team
Posted 1 year ago
Excellent service and reasonably priced
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating, Jackie! We are glad that you found our excellent service and reasonably pricing to be a positive experience! We appreciate your loyalty as a returning customer. Get Set Pet Team
Posted 1 year ago
Im new to this pet supplies vendor, and i must say im very impressed by them, the personal messages in the purchases adds that little extra, and a little freebee bonus too. Couldnt recommend this pet store more, excellent 5 stars Definately be back for more.
Helpful Report
Posted 1 year ago
Thank you so much, David! We are so happy to hear that you are so impressed with Get Set Pet. We are delighted to have a customer like you and we look forward to helping you out with more wonderful pet supplies! Get Set Pet Team
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews