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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Great Online price, really pleased with the first time buyer discount and the free delivery. great service and the gift of dog treats and Poo Bag holder a nice touch, would definitely purchase again.
Helpful Report
Posted 1 year ago
Thanks so much, Alun, for your 5 star rating of Get Set Pet! We're so glad to hear you found our online pricings to be great, that you were pleased with the first time buyer discount and free delivery, and that you enjoyed the gift of dog treats and the Poo Bag holder. We really appreciate your continued loyalty and look forward to having you as a repeat customer! Get Set Pet Team
Posted 1 year ago
Fantastic quality, great packaging and a free gift, would 100% recommend ☺️
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Get Set Pet! We're delighted that you were pleased with the fantastic quality, great packaging, and free gift. We are always striving to give our customers the best experience possible and your kind words are motivation for us to keep doing great work. Thanks for the recommendation! Get Set Pet Team
Posted 1 year ago
Order from here regularly, always great customer service and products always arrive on time. Never had any issues.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet, Nicola! We truly appreciate you taking the time to provide us with your feedback. We are humbled to know that you have been ordering from us regularly and that you have had great customer service and on-time delivery. We are so glad to have you as a loyal customer, thank you for your trust and continued loyalty! Get Set Pet Team
Posted 1 year ago
Absolutely incredible service and price. Ordered in the morning, the product arrived the next day, and at an unbeatable price.
Helpful Report
Posted 1 year ago
Thank you so much, Jane, for taking the time to leave such a glowing 5 star review of Get Set Pet! We are extremely happy to hear that you had a great experience with us and were able to get your product the very next day at an unbeatable price. We very much appreciate your loyalty and look forward to serving you again soon! Get Set Pet Team
Posted 1 year ago
Excellent service, fast delivery, and nice personal touches. My dog loves the chicken bites! Will be using again!
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating, Philip! We are delighted to hear that you found our service, delivery, and personal touches all excellent! We are absolutely glad that your pup loved the chicken bites. We truly appreciate your kind words and we look forward to continuing to serve you in the future! Get Set Pet Team
Posted 1 year ago
I am delighted with Get Set Pet. First, the product I wished to buy is not widely available, but it is my dog's favourite. In fact it is the only dry dog food he will eat. Therefore, I was pleased to find it on the Get Set Pet site. I had some difficulty entering my debit card details, however. But a girl at Get Set Pet was extremely helpful in overcoming the issue, and so I was able to complete my purchase without undue difficulty. From then on, the delivery process was first class also. The product was delivered very quickly to my preferred pick-up point, and my experience with this company could not have been any better.
Helpful Report
Posted 1 year ago
Thank you for your 5 star rating of Get Set Pet, Roy! I am so glad that you had a good overall experience with us. Our team strives to ensure the highest quality of customer service possible! We look forward to helping you in the future. Get Set Pet Team
Posted 1 year ago
Fast delivery. Great value!
Helpful Report
Posted 1 year ago
Thank you so much Bernice for the fantastic 5 star rating and for your kind words. We really appreciate it and are so glad you’re a repeat customer! Get Set Pet Team
Posted 1 year ago
The best price I could find for Arden Grange dog food, and with an introduction discount too! Quick delivery and a bonus free gift. Will definitely be back for more.
Helpful Report
Posted 1 year ago
Thank you so much, Kim, for your fantastic 5 star review! We deeply appreciate your satisfaction. We are so glad that you could find the best price for Arden Grange We feel so privileged to have you as our repeating customer and look forward to serving you again. Get Set Pet Team
Posted 1 year ago
My ball chuckers arrived on time and are great. Very glad I went for the larger ball, no chance of that getting stuck! Nice eco packing materials too.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet, Janey! We are so glad to hear that your ball chuckers arrived on time and that you were happy with the large ball. We also value your feedback on the quality of our eco packaging materials. It means so much to us that you chose to be a repeating customer. Thank you! Get Set Pet Team
Posted 1 year ago
All very efficient and I appreciated the personalised card that accompanied by order when it was delivered. I had been conned by another pet supplies company and it was refreshing to have my order fulfilled so quickly and without issue.
Helpful Report
Posted 1 year ago
Thank you so much for giving Get Set Pet a 5-star rating and for your glowing review! We really appreciate it! We're happy to hear that all went smoothly with your order and that our personalised card was so well-received. And thank you for your loyalty as a returning customer - we look forward to continuing to provide you with excellent service in the future! Get Set Pet Team
Posted 1 year ago
Excellent and personal customer service. Would recommend.
Helpful Report
Posted 1 year ago
Thank you so much Kay, for your 5 star rating! We really appreciate your kind words and commitment to Get Set Pet. We can't thank you enough for your loyalty and for referring us to others with excellent and personal customer service. It's always a pleasure to have you as our customer, and we look forward to seeing you soon! Get Set Pet Team
Posted 1 year ago
Arrived fast and great value.
Helpful Report
Posted 1 year ago
Thank you, Cheryl, for the 5-star rating and for appreciating our product's fast arrival and great value! We are so glad that you are a repeating customer and that you have chosen Get Set Pet. Get Set Pet Team
Posted 1 year ago
Good service as usual. Thank you
Helpful Report
Posted 1 year ago
Thank you for your 5 star rating of Get Set Pet, Christine! We are grateful for your support and for being a loyal customer. Thank you for choosing to come back to us time and time again. We truly appreciate it. Get Set Pet Team
Posted 1 year ago
Great service. Easy to use website. Fast delivery. Personel card was a very nice touch
Helpful Report
Posted 1 year ago
Thank you so much for the 5 stars Janice! We are thrilled to hear that you've had such a great experience with our website, services, and fast delivery. We also appreciate your kind words about the personalized card. We truly appreciate your loyalty and being a returning customer. Thank you!
Posted 1 year ago
Easy to use website and competitive pricing. Subscription service works well and easy to change if needed. Love the personal message each time and the free poo bags. My only comment for improvement would be to use a compostable tape on the cardboard packaging - so I don't have to pull it all off and throw it away.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating, Sally! We're thrilled that you had such a great experience with our easy to use website and competitive pricing. We love that you take advantage of our subscription service and appreciate your suggestion about using compostable tape on the cardboard packaging. We hope that you continue to be a loyal customer and thank you for being a returning customer!
Posted 1 year ago
Good price, speedy delivery and there is always a little free gift which is appreciated
Helpful Report
Posted 1 year ago
Thank you so much Ivone for your 5 star rating and kind words about Get Set Pet! We really appreciate the fact that you've been a loyal and repeating customer for so long. We thank you for recognizing our good price, speedy delivery, and the free gift that we always provide - it is much appreciated!
Posted 1 year ago
Love the subscription service for our dog food (Eden working dog original kibble - also a great product!). It’s reliable, flexible and cost effective.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet, Tina! We completely agree that our subscription service for our dog food (Eden working dog original kibble - also a great product!) is reliable, flexible and cost-effective. We really appreciate your loyalty and thank you for being a repeating customer!
Posted 1 year ago
Swift delivery but unfortunately the promised 10% discount for my first order would not work.
Helpful Report
Posted 1 year ago
Hello Victoria, We're sorry to hear that your code did not work, will refund the 10% off your order for you now. Please do let us know if you have any issues in the future and we will happily help in anyway we can :)
Posted 1 year ago
Normally have great service from Get Set Pet, but changed the date of delivery to 24/02 for my repeat order, as I was running out of dog food. However, the delivery took too long and my food was delivered finally on 28/02. Was feeding the dog rice and chicken whilst I waited to see if my delivery would arrive each day.
Helpful Report
Posted 1 year ago
Feels like a personal service to me and I love the touches of a note and poo bags with my subscription ordered dog food. Communication excellent and no pressure to continue if it doesn’t work for you.
Helpful Report
Posted 1 year ago
Thank you so much Ann for your glowing 5 star review! We are so glad to have you as a loyal customer and that you feel like we provide a personal service. We appreciate you mentioning the added touches that we included and that communication has been excellent. We are grateful for your continued patronage and hope you will remain a valued customer to Get Set Pet for a long time!
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews