Login
Start Free Trial Are you a business?? Click Here

Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
No complaints. Very satisfied.
Helpful Report
Posted 1 year ago
Thank you for your 5 star rating of Get Set Pet, Gaynor! We really appreciate your positive feedback - we're glad to hear that you have been very satisfied with the service! Get Set Pet Team
Posted 1 year ago
Very good service from the team!
Get Set Pet 5 star review on 30th August 2023
Helpful Report
Posted 1 year ago
Thank you, Linda, for your kind words and for giving us a 5-star rating. We truly appreciate your support, the recognition and for sending such an adorable photo! We work hard every day to ensure every customer is served to the best of our abilities and to make sure that Get Set Pet meets everyone's needs! Get Set Pet Team
Posted 1 year ago
Easy to order. Great price Arrived faster than expected. Well packaged, and a little thank you card and free gift in the package Will definitely be ordering again 🙂
Helpful Report
Posted 1 year ago
Thank you so much, Amanda! We are so glad to hear that Get Set Pet met all your requirements. We are thrilled that it was well packaged, and that you loved the little thank you card and the free gift. We look forward to having you be a customer again!
Posted 1 year ago
Great experience
Helpful Report
Posted 1 year ago
Thank you, Jane, for your 5-star rating of Get Set Pet. We really appreciate your loyalty and are glad to hear you had a great experience with us. Thank you so much for your ongoing support! Get Set Pet Team
Posted 1 year ago
Phoned today to place new order and ammend subscription details. Melissa extremely helpful and dealt with my requirements. Have been using Get Set Pet for a number of years without any problems at all. Far more helpful and reasonably priced than any other per food supplier. Quick delivery as well. Highly recommend them.
Helpful Report
Posted 1 year ago
Thank you so much for your kind words, Robert! It's wonderful to hear that you have been using Get Set Pet for a number of years without any problems. We really appreciate your loyalty and are glad to hear that Melissa was able to assist you with your new order and subscription details. We are happy to be your preferred pet food supplier and look forward to continuing to provide you with great service in the future. Get Set Pet Team
Posted 1 year ago
Quality and delicious excellent as always
Helpful Report
Posted 1 year ago
Thank you so much, Nicki, for the 5-star rating! We are so glad you are happy with the quality of the product! We truly appreciate your loyalty. Thank you! Get Set Pet Team
Posted 1 year ago
It was easy to order and delivery was super quick. A nice touch was the free gift.
Helpful Report
Posted 1 year ago
Thank you so much for the 5 star rating. We're so glad that you had a great experience with Get Set Pet. We really appreciate you being a loyal customer! Get Set Pet Team
Posted 1 year ago
prompt delivery and good communication following submission of order.
Helpful Report
Posted 1 year ago
Thanks so much, Zoe, for the 5 star rating of Get Set Pet! We're so delighted you were pleased with our prompt delivery and good communication following submission of your order. Get Set Pet Team
Posted 1 year ago
Excellent online experience, quick, easy and quick delivery, definitely will use again👍
Helpful Report
Posted 1 year ago
Thank you so much Amanda for giving us a 5 star rating! We are so glad that you had an excellent online experience with us and that you had a quick and easy delivery. We really appreciate your kind words and definitely look forward to serving you again soon! Get Set Pet Team
Posted 1 year ago
Ordered dog balls and treats. Great easy to use website and very good prices. Delivery came very quickly and items arrived safely as they were well packaged. First time shopping with you but will certainly be back in the future.
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful review, Yvonne! We really appreciate you taking the time to share your experience about Get Set Pet. It's so gratifying to hear that you found our website easy to use and that your items arrived quickly and safely. We look forward to your next visit! Get Set Pet Team
Posted 1 year ago
We are relatively new customers to Get Set Pet. We have ordered dry dog food (Arden Grange) on about four or five occasions for our two Springer Spaniels (different ages - so different types of food), and have been very pleased with the service (speed of delivery via dpd) that Get Set Pet give, especially as the delivery is accompanied by a short personalised note, signed by both partners in the business, a very competitive price and a free roll of poo bags every time! Back to a 'human' personalised service - that's the way to go. Thank you Get Set Pet.
Helpful Report
Posted 1 year ago
Thank you for your kind words, Peter! We're so glad to hear that you are pleased with Get Set Pet's service and are enjoying the personalised service they offer. Your loyalty to us as a relatively new customer is greatly appreciated and we are thankful for the five-star rating. Thank you for choosing Get Set Pet to take care of your four-legged family members! Get Set Pet Team
Posted 1 year ago
A very personal experience! Great pet food & products at great prices! Monthly delivery from now on! Many thanks!
Helpful Report
Posted 1 year ago
Thank you, Robert, for your amazing 5 star rating of Get Set Pet! We truly appreciate your loyalty and support! We are delighted to hear about your very personal experience and that you love our pet food and products at great prices. We hope you continue to enjoy having monthly delivery from now on, thank you again! Get Set Pet Team
Posted 1 year ago
Always reliable service. Thanks again. Have asked for advice before,always quick to reply
Helpful Report
Posted 1 year ago
Thank you so much, Kathy, for your 5-star rating of Get Set Pet! We appreciate your support and are so happy that you have found our services to be reliable. We are grateful to have a loyal customer like you who has asked for advice before and found our response to be quick. Thank you again for your kind words; it means a lot to us! Get Set Pet Team
Posted 1 year ago
Very quick efficient and competitively priced. I loved the handwritten card
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet, Betty! We're glad to hear that you found our service to be very quick, efficient, and competitively priced, and we especially appreciate that you loved the handwritten card. We value your feedback and are grateful that you chose to shop with us. Get Set Pet Team
Posted 1 year ago
Easy to use Web Site, good stock, great prices and amazing deliveries
Helpful Report
Posted 1 year ago
Thanks so much for the 5-star rating, Howard! We appreciate your kind words about our easy-to-use website, great stock, amazing deliveries, and competitive prices. We are so grateful that you are a loyal customer. Thank you! Get Set Pet Team
Posted 1 year ago
Prompt and efficient ordering system. Quick despatch and kept me informed. Just a shame that DPD couldn't manage to deliver it. They either tried to deliver it to the wrong place or they lied about trying to deliver it as my husband was in the front garden the whole afternoon. Get Set Pet was excellent, ordered on Sunday, despatched Monday, delivery should have been Tuesday but let down by PDP.
Helpful Report
Posted 1 year ago
Thank you so much, Susan, for your 5 star rating of Get Set Pet! We're so glad you enjoyed our prompt and efficient ordering system along with our quick despatch. We're sorry that DPD couldn't manage to deliver the order, we'll make sure to look into this further. Get Set Pet Team
Posted 1 year ago
I've been buying items for my dog for a while now and I'm always pleased with the result, good quality, quick delivery and always well packaged
Helpful Report
Posted 1 year ago
Thank you for your 5 star rating, Pat! We really appreciate that you've been such a loyal customer and have been buying items for your dog for a while now. We're so glad to hear that you're pleased with our service, it means a lot to us. Thank you for your continued support! Get Set Pet Team
Posted 1 year ago
Super fast delivery! Feels like I’m ordering from friends!
Helpful Report
Posted 1 year ago
Thank you so much, John, for taking the time to write a 5 star review of Get Set Pet! We really appreciate your loyal support and the nice feedback about the super fast delivery. It means a lot to us that you feel like you're ordering from friends- we strive to make every customer feel like family! Thank you again! Get Set Pet Team
Posted 1 year ago
This is such a good service I don’t know why we’ve only just found it! My husband doesn’t like using Amazon which is where we usually buy our Arden Grange dog food so I looked around and found these guys - around the same price as Amazon but good always seems to be in stock
Helpful Report
Posted 1 year ago
Thank you for your five-star review of Get Set Pet, Lisa! We are so pleased to hear that you have had such positive experiences shopping with us! It's great to hear that your husband hasn't had to rely on Amazon for his Arden Grange dog food purchases. We thank you for being a loyal customer. Get Set Pet Team
Posted 1 year ago
First order with get set pets and very pleased with the service and communications Will definitely use again
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Get Set Pet! We are so pleased to hear that you had a positive first experience with our service and communication. We look forward to having you as a customer again in the future. Get Set Pet Team
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews