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Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Great customer service and for us the prices are competitive. Will definitely be thinking about the subscription service. Thank you. 👍
Helpful Report
Posted 1 year ago
Thanks so much Jay! We're glad to hear that our great customer service and competitive prices made you think about the subscription service! We really appreciate your 5 star rating for Get Set Pet - it means a lot to us! Thank you so much! Get Set Pet Team
Posted 1 year ago
The product and delivery were fantastic. Cats love the treats. Sadly, I set up a subscription the link I was sent shows no subscriptions but my order confirms I set one up! I have tried customer service but no joy as yet!
Helpful Report
Posted 1 year ago
Thank you so much for your 4 star rating of Get Set Pet, Toni! We appreciate your loyalty as a repeating customer and the fact that your cats love our treats. We apologize for the issue you're running into with regards to setting up your subscription, and we hope to have it resolved for you shortly, please do email us again at hello@getsetpet.com or on our automated service. Get Set Pet Team
Posted 1 year ago
Brilliant service excellently packaged thank you
Helpful Report
Posted 1 year ago
Thank you Marc for your 5 star rating for Get Set Pet! We really appreciate the positive feedback and that you have been a returning customer. Qe are thrilled that you have been so satisfied with your experience. Thank you for your repeat business! Get Set Pet Team
Posted 1 year ago
Can't recommend this service highly enough, pricing and offers competitive. Speed of delivery second to none and always a little gift, poop bags always much appreciated! The personal note is such a lovely touch and I feel appreciated as a customer.
Get Set Pet 5 star review on 7th June 2023
Helpful Report
Posted 1 year ago
Thank you so much Genevieve for your 5 star rating of Get Set Pet! We sincerely appreciate your positive feedback and are thrilled to be the go-to business for your pet needs. We are grateful for your loyalty and for choosing us as your go-to provider. Your kind words and generosity in leaving a personal note is truly special and we thank you for that. We look forward to continuing to provide you premier customer service and products. Also thank you so much for providing such a sweet photo of your pups! We love to see happy customers. Get Set Pet Team
Posted 1 year ago
Speedy service
Helpful Report
Posted 1 year ago
Thank you so much for your glowing 5 star review, Claire! We are so glad you are happy with our speedy service and we appreciate all your support! Get Set Pet Team
Posted 1 year ago
Prompt delivery. Excellent service.
Helpful Report
Posted 1 year ago
Thank you so much, Carolyn, for your 5 star rating of Get Set Pet! We are glad to hear that you had an excellent experience with us as we strive to provide top-notch service! We sincerely appreciate your loyalty and thank you for being a returning customer! Thank you for your kind words about our prompt delivery and excellent service. Get Set Pet Team
Posted 1 year ago
Great service and good value
Helpful Report
Posted 1 year ago
Thank you so much, Kelly, for the 5-star rating and for recognizing our great service and good value with Get Set Pet! We appreciate that you have been a longtime customer, and we value your continued patronage. Get Set Pet Team
Posted 1 year ago
Easy to order quick delivery and no hassle
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet, Margaret! We're so glad to hear that we provided you with an easy ordering experience and quick delivery. We really appreciate your loyalty, and thank you for being a repeating customer. Get Set Pet Team
Posted 1 year ago
Ordered a hamster cage cheapest I found it online. Very good quality and arrived quickly. Even came with a free gift and a letter. Thank you so much
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating of Get Set Pet! We are delighted to hear that you found the hamster cage at the best price online, and that it was of very good quality and arrived quickly. We look forward to having you shop with us again soon. Get Set Pet Team
Posted 1 year ago
Absolutely love the service,
Helpful Report
Posted 1 year ago
Thank you so much for your 5-star rating, Nic! We truly appreciate your kind words—we're thrilled to hear that you absolutely love the service. We truly appreciate your loyalty as a returning customer. Get Set Pet Team
Posted 1 year ago
Brilliant service, fast delivery and nice touch with free poo bags. Will definitely use again!
Helpful Report
Posted 1 year ago
Thank you so much Matthew for your 5 star rating! We are delighted that you had a brilliant service experience with us, and that you appreciated the fast delivery and complimentary poo bags. It means a lot to us that you will be using us again - it's thanks to loyal customers like you that Get Set Pet succeeds. Thank you for being such a fantastic and repeat customer! Get Set Pet Team
Posted 1 year ago
We can't fault this company. Superb quick delivery, very competitively priced and even got some free poop bags to try out! Excellent customer service. We've never looked into getting our dog food on a repeat but I think we will from these guys. Thank you.
Helpful Report
Posted 1 year ago
Thank you so much for your five-star rating of Get Set Pet! We really appreciate your loyalty and that you've decided to get your dog food from us on a repeat basis. It's wonderful to know that you enjoyed our quick delivery and competitive prices! Excellent customer service is always our top priority, and we're so glad that it reflects in our products. Thank you! Get Set Pet Team
Posted 1 year ago
Fab, fast service .excellent
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating! We really appreciate your kind words - it's great to hear that you found our service to be so fab and fast. Thanks again! Get Set Pet Team
Posted 1 year ago
Always very prompt and on time delivery. By far the best online pet food supplier I've used to date.
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5 star rating, Darren! We're so pleased to know that you appreciate our prompt and on time delivery. We value your loyalty and thank you for being such a great customer! Get Set Pet Team
Posted 1 year ago
I can't imagine anyone saying anything negative about Get Set Pet! Marvellous online store, helpful staff, wide range of products, knowledgeable about all aspects of pets not just dogs, cats amd hamsters. Great customer service, money off subscriptions, timely reminders about shipments - just a thoroughly useful,well priced company. Their work ethic is refreshingly old fashioned in that they put the customers well-being first and foremost and they're pleasant to deal with. I love them!
Helpful Report
Posted 1 year ago
Thank you so much, Joni, for such an amazing review of Get Set Pet! We are glad you have had a great experience with us and appreciate your loyalty! We are thrilled that you have enjoyed the wide range of products, helpful staff, and customer service that Get Set Pet provides. We take great pride in our work ethic of putting customers first and being pleasant to deal with. We appreciate your support and look forward to serving you again in the future. Get Set Pet Team
Posted 1 year ago
Reliable delivery and availability of products. Excellent customer service.
Helpful Report
Posted 1 year ago
Thank you so much Andrea for giving Get Set Pet a 5 star rating. We appreciate your support in recognizing our reliable delivery and availability of products, as well as the excellent customer service we provide. We thank you for being a loyal and repeating customer. Get Set Pet Team
Posted 1 year ago
Love get set pet never order from anywhere else My dogs love Eden
Helpful Report
Posted 1 year ago
Thank you, Jenna, for your 5 star rating of Get Set Pet! We appreciate your loyalty and are thrilled that your dogs love Eden! It is so heartening to know that you never order from anywhere else. Thank you for continuing to choose Get Set Pet! Get Set Pet Team
Posted 1 year ago
Service and quality was superb from start to finish. Description of goods and service delivery was excellent, and the hand written note from the owners was a wonderful touch......you can't go wrong with this company.
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5 star review, Matthew! We appreciate your kind words about our service and quality, and we're thrilled to know that you had a positive experience with us from beginning to end. We are especially honored that you noticed the personal touch of our handwritten note. It means the world to us! We want to thank you for being a repeat customer and we look forward to hearing from you again soon. Get Set Pet Team
Posted 1 year ago
First time used. First rate service.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Get Set Pet, Jeremy! We appreciate your kind words, and it's wonderful to see that our first rate service rings true in your experience. We look forward to providing you with the same quality of service again!
Posted 1 year ago
Great product selection on the website, really fast delivery. I needed to change my purchase as I ordered the wrong size, fantastic immediate communication about exchange. Recommended
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating, Stuart! We are so delighted to hear that you're happy with our product selection on the website, our speedy delivery, as well as our fantastic communication about an exchange. We appreciate that you have been a returning customer and we look forward to continuing to provide the same level of service in the future! Get Set Pet Team
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews